Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,652 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,652 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Everything that I ordered arrived very quickly, very good service, I will be using them again,”

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Posted 1 year ago

“Excellent online service Highly recommended”

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Posted 1 year ago

“Never had a problem with any purchases from Wonderland Models and this was no exception. I wanted some quite obscure materials to complete a bridge layer project in the form of very small dimension 'L' shaped plastic lengths. They not only had what I needed in stock but at a sensible as well. Lastly, delivery was very swift. A pleasure to purchase from.”

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Posted 1 year ago

“Brilliant, ordered next day delivery everything came in time and well packed brilliant service”

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Posted 1 year ago

“Over time I’ve bought various things from wonderland models and I can say they are always quick with dispatch. Parcel well packaged. Arrive in a few days. Never had a problem and will always look here first. Great company.”

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Posted 1 year ago

“1st order very good ,awaiting delivery of 2nd . Ken Taylor”

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Posted 1 year ago

“Wonderland delivered ahead of schedule and in a timely manner - good service”

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Posted 1 year ago

“Spoke to helpful chap called Alex in the model department. Talked me through the various models, he was knowledgeable on all the products. Best value for money than anywhere else online”

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Posted 1 year ago

“POSITIVE: Payment process secure and efficient. Delivery excellent - faster than I expected. Communication about the progress of my order was also very good. NEGATIVE: It must be at least 3 years since my last purchase, and as a 75 year-old "Non-tech" person, I found your current order process much more difficult to navigate. I also preferred the "old" website page which was much more informative about the range of model kits available. (For me) to navigate”

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Posted 1 year ago

“I placed an order with Wonderland models on I think last Friday, I wasn’t expecting it to arrive until Wednesday/ Thursday, but it arrived all in good order on Sunday!! I was gob smacked !! Thank you for your easy to order and quick delivery 11/10”

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Posted 1 year ago

“Order placed late Friday night, despatched Saturday morning and delivered late Sunday afternoon. Excellent service as always, thank you guys !”

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Posted 1 year ago

“As ever excellent service, order placed, dispatched and delivered in a couple of days”

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Posted 1 year ago

“I placed an order with wonderland on Friday evening and received a notification that it was being dealt with before 8 am Saturday morning. Delivery was early Sunday afternoon. You can't ask better than that.”

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Posted 1 year ago

“I needed specialist glue for sticking foil adhesives to a metal substrate. Good price and very quick delivery”

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Posted 1 year ago

We sell Microscale Metal Foil Adhesive which is designed to stick thin metal foils to plasitc kits https://www.wonderlandmodels.com/microscale-metal-foil-adhesive/ Otherwise cyanoacrylates or superglues would probably work https://www.wonderlandmodels.com/search.php?search_query=superglue

Posted 1 year ago

“Always a great choice of kits, good pricing and excellent delivery service.”

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Posted 1 year ago

“All Ok thanks”

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Posted 1 year ago

“Très satisfait du service et un grand remerciement à la personne qui a pris le temps de traduire dans nos langues respectives nos divers échanges !”

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Posted 1 year ago

“Great service as always”

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Posted 1 year ago

“Wonderland Models is a fantastic shop! They have a great range of Papo and Schleich models and the delivery is always faster than I expect. There's absolutely nothing better than opening a parcel full of carefully packaged animals. Brilliant service. Who could ask for more?!”

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Posted 1 year ago

“One of my go to online model companies, friendly and helpful when things go wrong ( thanks Royal mail ) Wonderland are always there to chase things up and keep you informed, A great selection of models on offer for most tastes I always look forward to seeing them at IPMS”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,652 reviews