Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,113 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th March 2025

106

Anonymous

Anonymous // 01/01/2019

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“Ordering online was excellent, with a good range of products available in all departments. Delivery was speedy and the goods arrived in very good condition thanks to careful packaging and an efficient carrier. I am totally happy with the service from wonderland.”

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Posted 1 month ago

“Great customer service and communication. Swift delivery with well packed items. I will definitely be using Wonderland Models for supplies in the future !!!”

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Posted 1 month ago

“excellent company ordered from them multiple times and always happy with products/price and service”

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Posted 1 month ago

“I really like using your store, you have absolutely everything I need for my hobby needs, your staff are great as well (particular credit to Paul and a guy with a beard (didn’t catch his name) who were extremely helpful and friendly)), your staff really do go above and beyond and understand the products on sale very very well. One minor criticism of your store, it might be worth looking into stocking higher end brushes, I bought Winsor and newton series 7 brushes at the Edinburgh art store which are (in my view) the gold standard for miniature painting and I am not alone in this view, you might want to consider stocking these as I am certain they would be a good seller.”

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Posted 1 month ago

“Great quality models at a very decent price and with great service. Thanks”

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Posted 1 month ago

“Always get excellent all round service from Wonderland Models. Well packed items, quickly dispatched and notifications at each stage of dispatch to delivery. Highly recommend purchasing from Wonderland Models. Keep our Models shops going! *****”

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Posted 1 month ago

“Very impressed with the service.”

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Posted 1 month ago

“Fab purchase, arrived on time, well packaged with no damage. Thanks”

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Posted 1 month ago

“5 star. One item out of stock was substituted without fuss and importantly, I was kept up to date and did not effect prompt delivery. As an aside, some old model magazines were repurposed as packaging. Much more interesting than bubble wrap.”

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Posted 1 month ago

“Absolutely brilliant, from customer services through to delivery. Will definitely be buying more items from these guys!! 10/10.”

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Posted 1 month ago

“Excellent website , great customer service. recieved the order next day.”

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Posted 1 month ago

“Incredible service - Roderick in particular. Helpful, friendly, speedy, and couldn't be more accommodating. Thank you!”

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Posted 1 month ago

“Great service and range of products at competetive prices with more often than not next day delivery. Very satisfied and will continue to use their services”

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Posted 1 month ago

“Top quality service, took less than 24hours to arrive.”

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Posted 1 month ago

“Excellent products and service.”

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Posted 1 month ago

“always helpful when you phone nothing is ever any trouble for them great team.”

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Posted 1 month ago

“Fantastic customer service and delivery!”

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Posted 1 month ago

“1/35 Elco PT Bboat. Ordered early Tues, delivered early Wed, with good communication at each step of the process ! Expertly packaged and wrapped, took about 10 minutes to get into it 🤣 To paraphrase: I'm going to need a bigger desk, this thing is huge. 😳”

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Posted 1 month ago

“well packed, arrived in good time, using DPD meant a smooth polite and reliable delivery. Doubtless I will be back.”

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Posted 1 month ago

“Excellent Service, Arrived promptly,Really happy overall.”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 5,113 reviews