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Wonderland Models Reviews

4.9 Rating 4,861 Reviews
97 %
of reviewers recommend Wonderland Models
4.9
Based on 4,861 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Wonderland Models 5 star review on 14th January 2025
Herbert Graham
Wonderland Models 5 star review on 12th December 2024
Zoe Patrick
Wonderland Models 5 star review on 20th November 2024
CHRISTOPHER WILSON
Wonderland Models 5 star review on 1st October 2024
Andrew Howlett-Davies
Wonderland Models 5 star review on 30th September 2024
Graham Hogg
Wonderland Models 5 star review on 5th August 2024
Philip Moore
Wonderland Models 5 star review on 1st August 2024
Dave Carr
98
Anonymous
Anonymous  // 01/01/2019
I ordered in the afternoon and less that 24 hours it had arrived. Great service!
Helpful Report
Posted 1 year ago
Quick and friendly service.
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Posted 1 year ago
Always a pleasure to do business with Wonderland Models. The team are always helpful and quick to keep in touch should any problems arise. Will be buying again from them. I would recommend them to any model maker. Merry to Christmas to the team.
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Posted 1 year ago
Excellent service provided from ordering to receipt of product.
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Posted 1 year ago
Great customer service as always, a great company to deal with. Thank you.
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Posted 1 year ago
Excellent delivery service - fast and efficient. I have not yet opened the box as it's a Christmas gift, but the service has been 1st class so far.
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Posted 1 year ago
Very helpful staff, item delivered no problem. Used you before and will again.
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Posted 1 year ago
I ordered a Revel Spitfire Kit from Wonderland Models, the order process as always very easy to complete and the kit was excellent value for money. Turned up very quickly. Excellent service as always, I highly recommend Wonderland Models.
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Posted 1 year ago
Brilliant fast service although delivery was a bit pricey, the small seals could have just been postedin an envelope
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Posted 1 year ago
Very satisfied with the excellent feedback from initial order to final delivery. This includes the delivery company.
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Posted 1 year ago
Very prompt delivery , just disappointed about the very thin cardboard used to protect the goods in transit ( train set ) protective corners should be used so the box inside doesn't get crushed corners. This is a gift and the look of a rather damaged box doesn't create a good first impression.
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Posted 1 year ago
Ordered online in the morning. Delivered next morning; zoukei mura raiden. Excellent service. Use this company. They are always great
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Posted 1 year ago
Wonderful Wonderland is all ill say, plus i cant believe you had the motorbike model in the right colour scheme. Perfect xmas gift, and arrived sooo quickly. Thanks guys n gals, you rock.
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Posted 1 year ago
Great price and rapid delivery, well pleased.
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Posted 1 year ago
Excellent service. Fast delivery and kept informed throughout.
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Posted 1 year ago
Great service. Really good advice and the parts I needed to resolve my problem arrived very quickly.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Will be receiving my model on my 66th birthday.Looking forward to this.I have had no problems with the delivery of the parcel.
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Posted 1 year ago
Excellent service. Would certainly buy from them again.
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Posted 1 year ago
Easy to find what I want and arrived within 48hrs
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Posted 1 year ago
Wonderland Models is rated 4.9 based on 4,861 reviews