Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,842 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,842 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 14th January 2025

Herbert Graham

Wonderland Models 5 star review on 12th December 2024

Zoe Patrick

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Graham Hogg

Wonderland Models 5 star review on 5th August 2024

Philip Moore

Wonderland Models 5 star review on 1st August 2024

Dave Carr

Anonymous

Anonymous // 01/01/2019

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“My son really enjoyed the tram. Good quality”

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Posted 10 months ago

“Although one item was out of stock, they informed me and gave me the option of a refund, or wait until both items were in stock. As soon as new stock arrived, my package was sent and arrived the following day. It arrived extremely well packaged. Great customer service and highly recommended”

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Posted 10 months ago

“Very helpful and considerate staff could do enough to help”

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Posted 10 months ago

“Very good service ordered on Monday afternoon received parcel Wednesday everything was there and it was well packaged”

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Posted 10 months ago

“Great place to buy models, paints and accessories to make your building easier! Highly recommended. Customer service is also very good.”

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Posted 10 months ago

“Once again i find myself purchasing from Wonderland Models and once again pleased with the excellent service, with great choice,prices and people to deal with 😎 Once again well done guys...”

Wonderland Models 5 star review on 15th March 2024

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Posted 10 months ago

“Brilliant service”

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Posted 10 months ago

“that great one ,many thank u.”

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Posted 10 months ago

“I was a bit dubious about ordering, as the website was still offering "new year" deals in March. However, a quick search of reviews reassured me that the site was trustworthy, so I placed my order. Well, I needn't have worried. The order process was efficient, communication excellent and delivery quicker than I could have imagined (next day!). Well done Wonderland Models. Customer service done right.”

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Posted 10 months ago

“Excellent service!”

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Posted 10 months ago

“Very quick knowledgeable and first class to deal with”

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Posted 10 months ago

“Excellent service used Wonderland Models before and no problems will be back”

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Posted 10 months ago

“I ordered a spray can on Saturday dinnertime and it wS delivered Sunday morning! Fantastic service”

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Posted 10 months ago

“Awsome service”

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Posted 10 months ago

“The toy that I purchased exceeded expectations and when I asked questions they replied the same day with exactly what I needed to know. Brilliant.”

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Posted 10 months ago

“Really helpful on the phone - easy to use website and super quick delivery!”

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Posted 10 months ago

“Ordered my first kit in years, arrived in 2 days no fuss first class service. Hope to order many more.”

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Posted 10 months ago

“Very happy with wonderland models”

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Posted 10 months ago

“Service was excellent models just what I required for a new layout I’m building ,thanks again for the team at Wonderland Models for a friendly service. cheers again Andy Imray.”

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Posted 10 months ago

“Excellent communication and fast delivery.”

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Posted 10 months ago

Wonderland Models is rated 4.9 based on 4,842 reviews