Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,644 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Only purchase was a tiny tin of paint and brush for a repair job. Online ordering was easy with a swift reply from Wonderland to say that it was ready for collection in-store. Staff were pleasant and helpful when I visited.”

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Posted 1 year ago

“The model never turn up I stayed in all day on Wednesday and Thursday but nobody turn up very poor”

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Posted 1 year ago

Terry I can see that you placed your order with us at 11:15am on Tuesday 4th July and that it was delivered by DPD the following day Wednesday 5th July at 13:45pm. DPD provided a photograph showing the delivery has been made so we hope you enjoy your making your Tamiya model. Thanks again for your business.

Posted 1 year ago

“very good service parcel arrived on time. Thank You.”

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Posted 1 year ago

“I have been buying model soldiers from Wonderland on and off since the 1990s and they have often stocked what cannot be found elsewhere and if ever they are unable to provide what is requested, their customer service is excellent in amending orders and providing updates as necessary. Many thanks.”

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Posted 1 year ago

“excellent speedy service”

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Posted 1 year ago

“Very quick service great price's also happy to give advice”

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Posted 1 year ago

“Great service. My kit arrived very quickly and was superbly packed. I have used Wonderland Models before which is why I had no hesitation in using them for this purchase.”

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Posted 1 year ago

“Excellent service. The order was delivered quicky and was extremely well packaged. I'll definitely use Wonderland Models again.”

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Posted 1 year ago

“Excellent service, ease of ordering and the delivery second to none! Now that I have an account, will definitely be using on a fairly regular basis. All hail Wonderland Models.”

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Posted 1 year ago

“The order was placed in a Sunday and the goods were with me Tuesday lunchtime. Excellent service, just what I ordered and I’m very happy”

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Posted 1 year ago

“Brilliant quality. Thankyou”

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Posted 1 year ago

“I have used wonderland models for quite a few years when I lived in Edinburgh and also. When moved to York they have never let me down . Ian shannon”

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Posted 1 year ago

“Excellent service all ways buy from this company good for any help and advice”

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Posted 1 year ago

“Excellent models, well packaged and arrived on time. Very pleased with this product and would recommend”

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Posted 1 year ago

“Having recently purchased an extremely amazing kit plus accessories not only a fantastic price but I received all the items the day after I bought them- amazing service the staff were so helpful I’ve bought kits from you in the past. Definitely use you again great work-”

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Posted 1 year ago

“Quick response to emails. Friendly and thorough. Very happy with purchases and excellent customer service.”

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Posted 1 year ago

“As. a returning customer Wonderland Models is my go to place for all things needed for modeling. All major brands of kit ,paints ,etc Great service with fast delivery.”

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Posted 1 year ago

“very pleased with products and delivery very quick”

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Posted 1 year ago

“I found their website very easy to use and found the items I wanted easily. I got regular e-mail updates on the progress of my order and it came even earlier than I expected! The packaging was spectacularly good and the items I ordered were in perfect condition.”

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Posted 1 year ago

“Always good quality for value and always helpful if you have a problems, have been a customer for years”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,644 reviews