Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,054 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 15th February 2025

104

Anonymous

Anonymous // 01/01/2019

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“Excellent service used Wonderland Models before and no problems will be back”

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Posted 11 months ago

“I ordered a spray can on Saturday dinnertime and it wS delivered Sunday morning! Fantastic service”

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Posted 11 months ago

“Awsome service”

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Posted 11 months ago

“The toy that I purchased exceeded expectations and when I asked questions they replied the same day with exactly what I needed to know. Brilliant.”

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Posted 11 months ago

“Really helpful on the phone - easy to use website and super quick delivery!”

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Posted 11 months ago

“Ordered my first kit in years, arrived in 2 days no fuss first class service. Hope to order many more.”

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Posted 11 months ago

“Very happy with wonderland models”

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Posted 11 months ago

“Service was excellent models just what I required for a new layout I’m building ,thanks again for the team at Wonderland Models for a friendly service. cheers again Andy Imray.”

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Posted 11 months ago

“Excellent communication and fast delivery.”

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Posted 11 months ago

“Web site is very reliable and easy to use and you custom service is very reliable Good THANKS Clive”

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Posted 11 months ago

“I've bought many models from Wonderland over the years. Their prices are fair, often comparible with the best on the internet. They excel at customer service..postage and processing is swift, even over the weekend. Parcels usually arrive very well wrapped and arive within 48 hours.”

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Posted 11 months ago

“When collecting my order, a member of staff spoke to me about the items I had bought. I had mistakenly ordered something that wouldn't suit the size of the other models bought and he happily rectified my order. I was also looking to buy other Papo models and he organised the price difference between what I no longer required and what I bought with excellent service. Very happy customer 👍”

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Posted 11 months ago

“Just the colour I was looking for thank you”

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Posted 11 months ago

“Nice set of models, well priced, easy to find on site & ordering/ delivery was hassle free.”

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Posted 11 months ago

“Various items ordered and delivered in reasonable timescale by DPD. No problems - would use again!”

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Posted 11 months ago

“Wonderland kept me informed when there was a short delay to my order because one item had gone out of stock, but the items still arrived within a week of me making the purchase, thus maintaining the high levels of service that I've always experienced from them”

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Posted 11 months ago

“Can't fault them. Easy order process and quick delivery. Plus you get messaged with updates on your order which some sites do not. Also competitive pricing which always helps.”

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Posted 11 months ago

“Great price on the model i purchased. Speedy delivery, very happy”

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Posted 11 months ago

“although just abit more expensive on tamiya paint, wonderland always seems to have instock what I need, and although I selected the cheaper courier option it still arrived next day.”

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Posted 11 months ago

“Excellent all round service quick and reliable.”

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Posted 11 months ago

Wonderland Models is rated 4.9 based on 5,054 reviews