Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,113 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th March 2025

106

Anonymous

Anonymous // 01/01/2019

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“Purchased a tamiya buggy champ on the Saturday morning online , delivered Sunday morning, excellent communication and service.”

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Posted 1 month ago

“Wonderland Models have excellent Customer service Communication is great and products despatched very quickly Pricing is also very keen Highly recommended!”

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Posted 1 month ago

“Everything I ordered inBox and delivered promptly”

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Posted 1 month ago

“The guy’s were very helpful the kit I ordered was not in stock so they gave me a call and we sorted out replacement kits”

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Posted 1 month ago

“Models turned up on time. Product is lovely and very well made.”

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Posted 1 month ago

“Excellent packaging and quickly delivered”

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Posted 1 month ago

“Service was friendly and very helpful. Delivery of ordered model excellent.”

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Posted 1 month ago

“I,ve never had a problem. Dont know how you could improve all good”

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Posted 1 month ago

“I only needed a couple of model paints, but these days they aren't that easy to go and buy, especially if you need slightly unusual ones. They were delivered within a few days, so very convenient.”

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Posted 1 month ago

“Just a little disappointed that my order was taken despite the kit not being in stock. They however did all they could to express deliver my kit when it returned to stock. All in all it only took one week from order to delivery.”

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Posted 1 month ago

“Good communication and service. Thank you.”

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Posted 1 month ago

“First time I have used WM, and found them really good. They have a substantial stock of models and ordering online was straight forward. I order two WW1 aircraft from eduard through them and I am not disappointed. They arrived in good time, well packaged and the price was way better than for an airfix equivalent.”

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Posted 1 month ago

“My products arrived promptly and without fuss.”

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Posted 1 month ago

“The employees and service provided to customers of Wonderland Models are exceptional. Great business, great staff and excellant items sold.”

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Posted 1 month ago

“Excellent customer service and communication. Thank you Wonderland for your advice and help!”

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Posted 1 month ago

“I bought a Revell 1/72 Heinkel He 177 'Greif'. It was at a bargain price, it arrived promptly and in perfect condition. What's not to like?”

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Posted 1 month ago

“Great - arrived in good time and in great condition”

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Posted 1 month ago

“Very quick and good service”

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Posted 1 month ago

“Amazing service and advice on the products. Owner called me after I placed an order online to let me know the the sizes of the two types of toy I'd ordered may not be compatible (one was a mini version). This was so helpful as I hadn't realised and would have been disappointed if it had arrived so close to Christmas without the chance to change it. Managed to change the order and products were received well wrapped and on time. Really fantastic 'above and beyond' customer service. Recommend every time.”

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Posted 1 month ago

“Brilliant company, always ready to help if I have any problems. Highly recommend 👌”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 5,113 reviews