Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,868 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,868 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 14th January 2025

Herbert Graham

Wonderland Models 5 star review on 12th December 2024

Zoe Patrick

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Graham Hogg

Wonderland Models 5 star review on 5th August 2024

Philip Moore

Wonderland Models 5 star review on 1st August 2024

Dave Carr

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a small order for Tamiya paints, expected delivery 4/5 days ahead but delivered next day! Excellent!”

Helpful Report

Posted 1 year ago

“Always found Wonderland Models to be very good with what they do. Not impressed with their choice of delivery firm though!”

Helpful Report

Posted 1 year ago

“First class service! Received order very quickly.”

Helpful Report

Posted 1 year ago

“Thanks to an entirely decent sale price I finally bought a model I'd mentally moved to the back burner as far as purchasing was concerned. Dispatch was fast, with delivery a couple of days later. An entirely delightful experience.”

Helpful Report

Posted 1 year ago

“They use a courier to deliver. My parcel arrived damaged. It looked as if it had been thrown around. The box inside was damaged, too. It was a present for my son, but I had to remove the cellophane so I could inspect the contents. I notified the company of this problem but did not get a reply.”

Helpful Report

Posted 1 year ago

Hi Janet, I'm very sorry to hear that your parcel has arrived damaged. We ship our parcels out packed and in a suitable sized box to stop any damage incurring during transit. If the courier have damaged the parcel in transit, we are obviously not happy with this. If you could supply us with pictures of the damage, we will try to resolve any issues you have with your online order with us, where possible. Kind regards, James.

Posted 1 year ago

“Very good price excellent quality very good package very nice driver don’t think it’s a model for beginners but has excellent details people i spoke to at the shop were very helpful and nice to talk to overall very impressed”

Helpful Report

Posted 1 year ago

“Have been using Wonderland models for over 4 years and they have never let me down. Competitive prices and super fast reliable delivery. Thank you.”

Helpful Report

Posted 1 year ago

“Best price I could find, easy order process and in stock. Kept informed at all times about status of order, arrived promptly. Not much else to say or ask for.”

Helpful Report

Posted 1 year ago

“My second order in the last few weeks. Both have been very efficient and the items delivered quickly. I've also emailed them for some advice and they got back to me very quickly”

Helpful Report

Posted 1 year ago

“Very quick delivery. Happy with my purchase !”

Helpful Report

Posted 1 year ago

“Excellant customer service, very fast delivery as arrived in 2 days. Always use Wonderland to ourchase my models, would highly recommend to others.”

Helpful Report

Posted 1 year ago

“First class service, have purchased goods for a few years now and always get a great service. Communication from Wonderland is second to none.”

Helpful Report

Posted 1 year ago

“Excellent service fast delivery”

Helpful Report

Posted 1 year ago

“Very easy to use website with clear information. Fast service and delivery of quality products. I shall certainly buy from Wonderland Models again.”

Helpful Report

Posted 1 year ago

“Am always very impressed with the service supplied by Wonderland Models. My order was placed on Monday 6th Nov and was on my doorstep the next day. When you consider that I live in Suffolk and Wonderland Models are in Edinburgh, I think that is pretty impressive. I highly recommend this company.”

Helpful Report

Posted 1 year ago

“Bought for a present, quick delivery, wonderland keep me updated with special offers”

Helpful Report

Posted 1 year ago

“I have bought two of the Blackzon Slyders as Christmas presents. The speed of delivery was very good and they were packaged very well. I did have to ask a question about the controllers and my query was answered almost immediately. Great service, thank you”

Helpful Report

Posted 1 year ago

“Ordered some Tamiya paints which arrived pretty quick. I saved on delivery by ordering several pots of paint in one go. Yes you can buy paints elsewhere but don't get the same selection as I needed at Wonderland. I'm a bit of a noobie but I'll definitely buy from them again.”

Helpful Report

Posted 1 year ago

“Fast delivery and quality product”

Helpful Report

Posted 1 year ago

“Great range, quick delivery and excellent customer service. Highly recommended.”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,868 reviews