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Wonderland Models Reviews

4.9 Rating 5,059 Reviews
97 %
of reviewers recommend Wonderland Models
4.9
Based on 5,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Wonderland Models 5 star review on 26th February 2025
Simon Collins
Wonderland Models 5 star review on 15th February 2025
Mark Hall
Wonderland Models 5 star review on 13th February 2025
Richard Ineson
Wonderland Models 5 star review on 13th February 2025
Richard Ineson
Wonderland Models 5 star review on 28th January 2025
John Laird
Wonderland Models 5 star review on 25th January 2025
Nigel Amery
Wonderland Models 5 star review on 25th January 2025
Nigel Amery
105
Anonymous
Anonymous  // 01/01/2019
Great offering and service from a great store. Will be back soon
Helpful Report
Posted 1 year ago
The prices were the lowest I could find ! Shipping was super quick too - very impressed with my first order will certainly be buying from here in future !!! Highly recommend- thankyou
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Posted 1 year ago
My order didn’t arrive on the day I was expecting so I rang them and spoke to a lovely gentleman who told me they were waiting for part 3 of my order then it would be dispatched. If it didn’t arrive by the end of the week they’d refund that item and send my other 2 out as usual. They were all dispatched the following day! Great customer service and great items, my son will be ecstatic on Christmas Day, thank you so much, no doubt I will be buying more in the future.
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Posted 1 year ago
First time used. Received a very well picked and packed parcel within 48 hours of ordering. Web site was easy and clear to use and order products. Wouldn’t hesitate to use again. Very good service.
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Posted 1 year ago
The model I received was a bargain. I will look forward to making it
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Posted 1 year ago
A really good service ,even though one wasn't in stock ,kept me up to date
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Posted 1 year ago
Quick delivery. Won't know any more until after it is given as a Christmas gift.
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Posted 1 year ago
Very good
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Posted 1 year ago
for my first order, it was one of the best services I have had when ordering GOODS ONLINE. Thank you very much. I have since made another order very good indeed.
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Posted 1 year ago
Very happy with service and items received as advertised.
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Posted 1 year ago
Wonderland models have always provided an excellent 1st class service and I am always delighted with their service
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Posted 1 year ago
great choice, and quick delivery. very happy, thank you.
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Posted 1 year ago
Good purchase. Good packaging and a good price
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Posted 1 year ago
I ordered 2 items. Whilst 1 turned out to be not available, Wonderland emailed me very promptly and explained the situation and suggested an alternative. I ultimately decided to cancel the unavailable element and carry on with the item that was available, and despite me offering to pay the original full post, Wonderland only charged me a smaller amount, which was decent. The 1 item I retained was delivered swiftly. Whilsti live in the SE of England and Wonderland is in Scotland, I felt like i was in the shop the way they dealt with this. Hat's off for that, and I will be back as the range of product is great, and they clearly give a damn. Thankyou.
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Posted 1 year ago
Very quick delivery. Beautiful Ice Wolf & Phoenix which my grandson will love. Thank you. Very well packaged.
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Posted 1 year ago
Wow would definitely recommend ordered on the sat and got parcel on the tuesday. It was wrapped up with great care and at a good price. Also I was kept updated when it would arrive.
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Posted 1 year ago
Faultless received my goods a couple of days after ordering them 2nd time I have ordered from your company both times excellent service thank you I will definitely be coming back 😊
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Posted 1 year ago
brilliant. no hassle. get what you order. and quick.
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Posted 1 year ago
Quick delivery excellent communication
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Posted 1 year ago
Thank you for my Lego Advent Calendar. It was attractively priced, very well packaged and dispatched quickly. Many thanks.
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Posted 1 year ago
Wonderland Models is rated 4.9 based on 5,059 reviews