Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,936 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“I have on occasion purchased items from you and every time it’s been a fast and efficient service thank you.”

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Posted 1 year ago

“Very helpful business .Able to speak to a person .Parcel wrapped in brown paper not plastic!”

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Posted 1 year ago

“It was quick and easy to do. Delivery was quick and one time and it has arrived intacted.”

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Posted 1 year ago

“Very prompt delivery thank you”

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Posted 1 year ago

“I ordered on 7th December and they still haven't arrived, it's now the 19th of December. For the last few days, the update says Sorry your DPD local driver Prashant has been delayed”

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Posted 1 year ago

“Really impressed by timeliness of delivery and particularly the wrapping. Model was a gift, and arrived in pristine condition, despite the best efforts of the courier! Thank you.”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“The order was well packed and delivered promptly. When I did phone with a query, staff were friendly and helpful - rapidly resolving my question.”

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Posted 1 year ago

“Ordered items Delivered as per order no delay updated delivery time Very quick couldn’t fault the service or ordering system”

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Posted 1 year ago

“Great old fashioned service! Thank you for my really well packed order in recyclable brown paper and corrugated cardboard and rubber band! Seriously, the order arrived in perfect condition within a couple of days of payment being made, at Christmas time. And to my totally untrained eye, I'm delighted with the models' livery depicting a dopey kangaroo and bagpipes and a kiwi so I'm sure my husband will be too! Thank you, I'm sure I/we will be back soon.”

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Posted 1 year ago

“I ordered in the afternoon and less that 24 hours it had arrived. Great service!”

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Posted 1 year ago

“Quick and friendly service.”

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Posted 1 year ago

“Always a pleasure to do business with Wonderland Models. The team are always helpful and quick to keep in touch should any problems arise. Will be buying again from them. I would recommend them to any model maker. Merry to Christmas to the team.”

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Posted 1 year ago

“Excellent service provided from ordering to receipt of product.”

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Posted 1 year ago

“Great customer service as always, a great company to deal with. Thank you.”

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Posted 1 year ago

“Excellent delivery service - fast and efficient. I have not yet opened the box as it's a Christmas gift, but the service has been 1st class so far.”

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Posted 1 year ago

“Very helpful staff, item delivered no problem. Used you before and will again.”

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Posted 1 year ago

“I ordered a Revel Spitfire Kit from Wonderland Models, the order process as always very easy to complete and the kit was excellent value for money. Turned up very quickly. Excellent service as always, I highly recommend Wonderland Models.”

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Posted 1 year ago

“Brilliant fast service although delivery was a bit pricey, the small seals could have just been postedin an envelope”

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Posted 1 year ago

“Very satisfied with the excellent feedback from initial order to final delivery. This includes the delivery company.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,936 reviews