Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,608 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service, reasonable prices, quick delivery, recommended.”

Helpful Report

Posted 6 hours ago

“The service from Wonderland Models was excellent. The morning after I'd placed my order I received a phone call as one of my items was out of stock and I was offered a replacement to the same value of the item to be removed from my invoice. The products then arrived the next day. Excellent customer service - I would use again without hesitancy.”

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Posted 6 hours ago

“What a great customer experience at Wonderland Models in Scotland. I can only recommend the highest praise for the Service to customers provided by the staff of this Model shop business. My Parcel arrived in record time even though it was standard delivery and the stores were awaiting new stock to complete my order. I know this because I was emailed without delay as to the status of my order. Then the way the parcel was packed when it arrived such care and attention blew me away!. Kind Regards Andrew Mould.”

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Posted 8 hours ago

“Very prompt service.”

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Posted 10 hours ago

“It's a pity my experience in your store was so poor. My impression was your staff have other things they would rather do than interact with customers. Might have spent more £ in shop but it's pretty much unwelcoming.”

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Posted 10 hours ago

“Good service. Well done!”

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Posted 11 hours ago

“I have sent this advent calendar as a gift so have no feed back.”

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Posted 15 hours ago

“Great price and delivered quickly.”

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Posted 15 hours ago

“Had no problem placing a click and collect order, bit disappointed they didn't open until 10:00 unlike down under when such shops open at 8:00 am”

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Posted 16 hours ago

“Very prompt service”

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Posted 16 hours ago

“Great detail of the animals and great quality so realistic”

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Posted 20 hours ago

“Models I could not get elsewhere. Arrived promptly”

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Posted 1 day ago

“Again, I am pleased with the service from Wonderland Models. Ordered the Bruder CAT Bulldozer as a Christmas present for my Grandson. Delivered within 2 days and kept updated on the progress everystep of the way. Never been dissapointed with the quality of anything from Bruder.”

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Posted 1 day ago

“Excellent....fast and easy.......cannot comment about item as will not be opened until christmas.”

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Posted 1 day ago

“Will definitely use again!”

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Posted 1 day ago

“Very happy fast reply no hitches 5 out of 5 stars”

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Posted 2 days ago

“As always first class service prompt delivery will definitely be using them again. 👍”

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Posted 2 days ago

“Great and swift service!”

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Posted 2 days ago

“Model was well priced, as was the paint spray. They arrived quickly and with some bonus old magazines to browse - the latter was unexpected and a nice touch. Will buy from Wonderland again.”

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Posted 2 days ago

“Great products great prices and excellent communication. I wanted to add extra items to my order to save double shipping costs. This was no problem for Wonderland. A new order created for new items and a note added ref shipping. Both orders were then combined and delivered super fast. Well done to the team. I will be placing more orders. Very happy to give a big thumbs up. 👍 5⭐”

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Posted 3 days ago

Wonderland Models is rated 4.9 based on 4,608 reviews