Wizard Cleaning Reviews

Name: Wizard Cleaning
Address: 40 South Vale, London
Rating: 4.56

4.6 Rating 794 Reviews

89 %

of reviewers recommend Wizard Cleaning

Company Reviews

Metrics

4.6

Based on 794 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Wizard Cleaning 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Punctual and realiable”

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Posted 5 years ago

Thanks Kapil for your feedback glad you were happy Jon

Posted 5 years ago

“Great job - did all the carpets in our house - extremely quick but thorough. Would most definitely use Wizard again.”

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Posted 5 years ago

Thanks Jo when you need doing again let me know :) Jon

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thane very much for your feedback. Jon

Posted 5 years ago

“When the cleaner got here he was very polite. He got on with his work without any problem. However, our furniture dried to a very off colour and stunk. The water that was used to clean it was clearly filthy by the end (unsure about the start) and it is evident that it was this that caused the decolorisation and smell. I presumed this is what I should expect with one dog in the house, however, since then, friends have used other providers and had much better results. I would not use again.”

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Posted 5 years ago

Hi Byron, I am sorry to hear you were not satisfied. I never got a call about this. Any complaints I always deal with personally. I have tried calling and also sent you a text but had no reply back. Very occasionally you can get a smell after cleaning is done but a simple vista back to spray a sanitser over and this sorts out the problem. There are 2 tanks in our machines one for clean water and one for dirty it is not possible to re use the water. As you may have seen we got the the water from your tap poured in the machine and mixed with a cleaning solution. If your dog had had any accidents like urine or vomit this can go through to the backing and a 2nd visit can fix this. If you call, email or text me I can look into this and send my guy back. thanks, Jon

Posted 5 years ago

“Very reliable and always does a good job of cleaning our rugs and carpets, would recommend.”

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Posted 5 years ago

Hi Kathy thanks for your feedback and any recommendations Jon

Posted 5 years ago

“The cleaners arrived within the alloted time and got the job done quickly and cleanly. I would use Wizard Cleaning again”

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Posted 5 years ago

Thanks for your feedback hope to hear from you again next year. thanks, Jon

Posted 5 years ago

“Excellent - booking was quick and simple and timely. Very impressed with the cleaning - our carpets were very stained and dull and there was an odd smell when we moved in, and now they are revived!”

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Posted 5 years ago

Thanks for your kind words much appreciated :) Jon

Posted 5 years ago

“The young man that attended my appoint was wonderful Very professional Delighted with the results Would highly recommend!”

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Posted 5 years ago

Thanks for the review hope to hear from you again next year. Jon

Posted 5 years ago

“Arrived promptly & cleaned communal stairs, didn’t look that different when finished to when they started, but that was probably down to the type of carpet on the stairs.”

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Posted 5 years ago

Hi yes there are times when the appearance may not improve much but I can assure you they are clean now. cleaning them yearly will keep them lasting longer. thanks, Jon

Posted 5 years ago

“On time Thorough Polite”

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Posted 5 years ago

Thanks Ben for feedback. Jon

Posted 5 years ago

“Punctual and efficient”

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Posted 5 years ago

Thanks for the feedback hope to hear from you again soon. thanks, Jon

Posted 5 years ago

“Very happy with service and planning.”

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Posted 5 years ago

Thanks for the feedback :) Jon

Posted 5 years ago

“Wwell done. Very professional.”

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Posted 5 years ago

Thank you for reviewing us. See you again soon Jon

Posted 5 years ago

“Very good company which I have used quite a few times over the years and been very happy with. I also like the fact that they can usually fit a job in at short notice.”

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Posted 5 years ago

Hi Jackie thank you very much for you feedback and business over the years look forward to hearing from you again soon. thanks, Jon

Posted 5 years ago

“hard working and efficient”

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Posted 5 years ago

Thanks for feedback Marc always appreciated. Jon

Posted 5 years ago

“It was ok. The carpets didn’t look as clean as I expected”

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Posted 5 years ago

“Great service and really friendly staff”

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Posted 5 years ago

Thank you for your feedback Jon

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Glad to be of service :) Jon

Posted 5 years ago

“Arrived on time, carried out the work efficiently and quickly, cleaned up and left”

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Posted 5 years ago

Thanks for review Jaqui hope to see you again soon Jon

Posted 5 years ago

“Excellent service, as always.”

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Posted 5 years ago

Thanks Lauren for your business over the years hope to see you again next year. Jon

Posted 5 years ago

Wizard Cleaning is rated 4.6 based on 794 reviews