Wizard Cleaning Reviews

Name: Wizard Cleaning
Address: 40 South Vale, London
Rating: 4.56

4.6 Rating 769 Reviews

89 %

of reviewers recommend Wizard Cleaning

Company Reviews

Metrics

4.6

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Wizard Cleaning 5 star review on 7th October 2023

Carla

Wizard Cleaning 5 star review on 3rd October 2023

Christopher

Wizard Cleaning 5 star review on 12th June 2023

Nathanial Smith

Wizard Cleaning 5 star review on 10th May 2021

Anonymous

Anonymous // 01/01/2019

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“Just found wizard cleaning on a Google search and was very impressed all the positive reviews so thought would give them a go. Very impressed carpets and sofas look great will be recommending to my friends”

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Posted 2 years ago

“Great job thank you so much ‘Wizard’ .. what a difference you’ve made. It all feels like new. So grateful. Thanks again.”

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Posted 2 years ago

“Quick response when requested quote, lovely couple did a great job on our carpet, would definitely recommend.”

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Posted 2 years ago

“Quick responses when requesting a quote, good communication via e-mail. On day of cleaning, perfectly on time; kind and friendly guy careful and gentle when moving furniture around. Smooth payment process via debit card and they send the invoice via email in a couple of hours. Would use it again with no hesitation.”

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Posted 2 years ago

“Thank you Wizard Cleaning for another great job, I have recommended you to lots of my friends and everyone has been happy with the work 😊”

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Posted 2 years ago

“Absolutely terrible, 2 hours late , on arrival, did as little as possible, did a terrible job , carpet was poorly cleaned, just not impressed with the job . I wish I haven’t paid him . Just be careful dealing with this cowboy”

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Posted 2 years ago

“Thank you so much for reviving my sofa they look brand new again after your visit too deep clean”

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Posted 2 years ago

“I paid £250 for carpet cleaning for my whole 5 bedroom house. The email quote states that the cleaners pre-hoover, which it turns out was incorrect information. Two cleaners arrived (both smelled of smoke and barely spoke English) and were here for no longer than 45 minutes to clean the entire house which was meant to have included a deep clean of the landing (they only had one machine between them). I expressed my concern about this to Angela when I paid over the phone, she seemed to think this was enough time to complete the job adequately (I note that their own website states it takes on average 1.5 hours to clean a 3 bed house…). After they had left I noticed big dry patches which had not been touched at all and once completely dry the stains were no better (I accept that stains may not lift completely but this wasn’t my main issue). I complained, and spoke with Elaine who did send another cleaner to go over only the stained areas again. The second cleaner was much more professional and did an excellent job, even getting into the corners of the stairwell and lifting the stains that the previous guys didn’t. He even agreed that 45 minutes to do the whole house is not sufficient. So overall I am annoyed that I have paid out a lot of money and most of my house has just been skimmed over and not cleaned properly. The fact that neither of the two people I spoke to at Wizard cleaning addressed this issue tells me that they accept poor standards of their cleaners and as a result I would never use them again.”

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Posted 2 years ago

“The black 6ft tall guy was aggressive from the moment I opened the door. He was in a rush he said the socket was broken. He stormed into living room not asking where there is another socket. I tried calling the office no response mailbox full. In short my carpets look dirtier than before. Saw no foam or cleaning material. Paid £125 cash as he had no change of £1.40. I am really gutted!! Just a bad bad job. If anything he spoilt the carpets there was nothing professional in his cleaning or manner. He just left me with a large electricity bill and large black soggy carpets.”

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Posted 3 years ago

“Good and speedy service. I fully recommend.”

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Posted 3 years ago

“Lounge carpet still full of stains”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“It was very expensive for the time spent on the job. One rug particularly mucky and although better, is by no means perfect. Other rugs highly patterned so unable to judge, but they did look brighter.”

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Posted 3 years ago

“Very thorough service. We would certainly use them again”

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Posted 3 years ago

“Very pleasant young man job was done quickly and efficiently”

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Posted 3 years ago

“Although the rugs were cleaned ok. They were left so wet it took a week for them to dry out with the use of a heater.”

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Posted 3 years ago

“Excellent service, carpet looks fantastic…almost new. Would highly recommend.”

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Posted 3 years ago

“Excellent service.. managed to get some really stubborn stains out. Nice people too.”

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Posted 3 years ago

“Responded quickly and very helpful. Fitted in around my needs exactly re time and my daughter doing payment on my behalf. Kept me informed re job done . Flexible around time spent doing the job. All round, everything I needed. Place was pristine! Val Knight”

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Posted 3 years ago

“Excellent clean and amazing service.”

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Posted 3 years ago

Wizard Cleaning is rated 4.6 based on 769 reviews