Wizard Cleaning Reviews

Name: Wizard Cleaning
Address: 40 South Vale, London
Rating: 4.56

4.6 Rating 794 Reviews

89 %

of reviewers recommend Wizard Cleaning

Company Reviews

Metrics

4.6

Based on 794 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Wizard Cleaning 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dave called me to see if he could come earlier than that appointment time which suited me fine. He done an amazing job on the whole house which hadn’t been properly clean in decades! Nothing was to much trouble for Dave including moving all furniture without asking for assistance. Will definitely be using Wizard again and highly recommend.”

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Posted 2 years ago

“Very efficient booking system. Got through to a person easily. Very polite, efficient and well-mannered carpet cleaner arrived on time and did an excellent job.”

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Posted 2 years ago

“Great service, easy and efficient. Would highly recommend and will likely use again.”

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Posted 2 years ago

“Arrived punctually and did an excellent job”

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Posted 2 years ago

Thank you Phillipa hope to hear from you again next year

Posted 2 years ago

“Very happy with my newly cleaned carpet, being beige very grubby the cleaning operative Kevin was excellent I will definitely use the again. Highly recommended”

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Posted 2 years ago

Thank you for your feedback Kate we hope to hear from you again next year

Posted 2 years ago

“Excellent company”

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Posted 2 years ago

Hi Vanessa thank you for your feedback see you again next year

Posted 2 years ago

“Great service, professional and efficient. Highly recommend.”

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Posted 2 years ago

Hi Georgia thank you for your feedback we appreciate any recommendations

Posted 2 years ago

“Good customer service, honest and friendly, sorted out the carpet in our new flat that reeked of cigarette smoke. Had a deep clean and was totally sorted. Would use again.”

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Posted 2 years ago

Thats great news as smoke smell is a tricky one glad its gone now :)

Posted 2 years ago

“Very friendly and professional. Sadly the carpet was very stained. And they couldn’t get all the marks out but they did what they could.”

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Posted 2 years ago

“Very well done and marvelous value”

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Posted 2 years ago

Thank you Cicel we hope to hear from you again soon

Posted 2 years ago

“Reliable, good comms, fair price. Happy with end result”

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Posted 2 years ago

Hi Eleanor glad you were happy :)

Posted 2 years ago

“We are very very pleased with the cleaning of carpets and upholstery on our widebeam boat. Your operator, (Kevin?) was excellent and did very well in such a tight space. He was honest about the Kitchen rug so we did not have that cleaned. The blue carpet with oil or red wine stains has come up very well as has the upholstery.”

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Posted 2 years ago

“EASY TO MAKE APPOINTMENT, VERY POLITE AND HELPFUL. EXCELLENT RESULTS AFTER CLEANING.”

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Posted 2 years ago

“I was very disappointed with the service. I bought the service during a discount period a few months back. The ‘cleaning’ lasted less than 15 minutes. The gentleman didn’t even put plastic bags over his shoes. He literally walked in with outdoor shoes and was casually walking over the carpet he was meant to clean… whilst cleaning? To start off, he sprayed a special I guess you can call it carpet or rug detergent and then uses the water suction handle after. When I pointed out to him that some stains didn’t remove the first time whilst other similar ones were removed, and it was due to simply not putting on the soecial detergent from those areas, he said stains don’t remove from the rug. This is of course untrue as I pointed out I appreciate some deep stains cannot be guaranteed, however, some similar stains were removed simply because he put more attention in those areas. He was lazy, and kept insisting that the stains were not removable. Of course the service was a waste of time, because as soon as he left, I applied my own house made concoction and applied over the stains, and guess what? They came off. NOT PROFESSIONAL AT ALL. I had to travel shortly after the service and was not able to write to the company in response to an email they sent about scheduling in my next annual clean. In normal times I would have let them know right away how I felt, but was pressed for time and disappointed.”

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Posted 2 years ago

“Very reliable and done a great job.”

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Posted 2 years ago

“The carpet cleaning made absolutely no difference. Complete waste of time. I wasn't offered any additional cleaning options that may or may not have made a difference.”

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Posted 2 years ago

“Hi.. already send nice email to your email weeks ago. check your inbox.”

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Posted 2 years ago

“Very nice staff and good cleaning !”

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Posted 2 years ago

“Not cleaned well ended up with stripey carpet. Was told to brush it when I complained. Eventually had it released. Once dried still many stripes . Disappointing.”

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Posted 2 years ago

“Great carpet cleaning service as always. I have used them 3 times now and will be definitely using Wizard Cleaning again. Great job👍”

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Posted 2 years ago

Wizard Cleaning is rated 4.6 based on 794 reviews