Steel Wire Rope Reviews

Name: Steel Wire Rope
Address: Units 2-4 Eastman Way, Hemel Hempstead
Rating: 4.77

4.8 Rating 413 Reviews

95 %

of reviewers recommend Steel Wire Rope

Company Reviews

Metrics

Info

4.8

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Steel Wire Rope:

Steel Wire Rope Ltd, part of the SWR group, is one of the UK’s largest suppliers of stainless steel and galvanised wire ropes and cables. Since 1989, SWR have focused on providing high quality wire ropes backed with an enthusiastic approach to customer service which in itself, forms an integral part of our company ethos.

Visit Website

Phone:

01442210754

Email:

sales@steelwirerope.com

Location:

Units 2-4 Eastman Way
Hemel Hempstead
HP2 7DU

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Steel Wire Rope 5 star review on 3rd June 2022

V Customer

Steel Wire Rope 5 star review on 22nd November 2021

V Customer

Steel Wire Rope 5 star review on 21st June 2021

V Customer

Anonymous

Anonymous // 01/01/2019

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“Easy and efficient service”

Helpful Report

Posted 6 years ago

“Excellent website makes ordering very easy and straightforward. Goods despatched promptly and DPD service is first class. Having a 1 hour delivery window is brilliant.”

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Posted 6 years ago

“I had ordered a small quantity cable from SWR, which they dispatched the same day. However due to various delivery problems, I was unable to get delivery, and was also unable to collect from the courier depot, as it was in the process of being returned to SWR. When I called SWR to explain the problem, I was put through to a very calm, and helpful person called Amy, who calmly listened to my problem, and the fact that I needed this cable urgently. After checking the warehouse to make sure there was stock, double checking my address, she assured me that a replacement would be dispatched the same day, which promptly arrived the following morning. I believe, its very telling how a company treats small purchasers when they have a problem. Many companies would put something like this on the "back burner" and deal with the problem as and when. Amy and all the other staff I spoke to, treated me, with respect, courtesy as well as having a genuine desire to solve my problem, and to make sure I was a happy customer. I have no hesitation in recommending SWR to anyone, and I'll be using them in the future.”

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Posted 6 years ago

“Exactly what I ordered. Great product. Great price. Free postage. What more could you ask! Thanks :o)”

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Posted 6 years ago

“15 March 2018. Dear Sirs, I purchased security cables and padlocks from your organisation in March 2018 and found the Internet ordering, the pricing and the delivery to be excellent. As a separate point there was a slight issue with the order and my "query" was dealt with very professionally and courteously by Joel in your Customer Service Team. I would have no hesitation in using your services again. Kind regards, Graham High.”

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Posted 6 years ago

“Friendly, efficient and prompt service”

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Posted 6 years ago

“Great Customer Service, Very helpful Staff”

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Posted 6 years ago

“SWR has a very responsive sales team that is eager to please and delivers an excellent product”

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Posted 6 years ago

“it helps me to complete my work”

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Posted 6 years ago

“Always a pleasure to deal with really helpful and the products supplied are always top quality and always delivered on time”

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Posted 6 years ago

“Really great service. I got really good advice on products available, and next day delivery. Thanks!”

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Posted 6 years ago

“Great products, Excellent customer service, Fast delivery. I have used the wire rope between brick pillars and wooden beams to support clematis. Looks so much better than garden wire, much stronger and can be tightened if necessary.”

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Posted 6 years ago

“Daniel @ SWR, steel wire Rope, is the Best. Great company to deal with. 5 *”

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Posted 6 years ago

“Fantastic Service from start to finish. Will be returning to place another order in the future.”

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Posted 6 years ago

“Service was prompt a efficient”

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Posted 6 years ago

Hi John, Thank you for your review, much appreciated. Is there anything you feel we could do better to improve our service and get a Five Rating? Daniel.

Posted 6 years ago

“Quick delivery - good price - good communication -happy with steel wire for fruit espaliers in the garden. Thank you”

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Posted 6 years ago

“Very good service. Harry was very easy to deal with. Will buy again”

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Posted 6 years ago

“Good price and quality”

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Posted 6 years ago

“Excellent quality product and delivered quicker than quoted. Very happy to recommend this company for service and advice.”

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Posted 6 years ago

“I know the packing was a bit poor but they sorted out the problem very quickly”

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Posted 6 years ago

Steel Wire Rope is rated 4.8 based on 413 reviews