Wiper Blades Ltd Reviews

Name: Wiper Blades Ltd
Address: Units 6 Saxon Shore Business Park, Castle Road, Eurolink Industrial, Sittingbourne, Kent
Rating: 4.88

4.9 Rating 11,966 Reviews

98 %

of reviewers recommend Wiper Blades Ltd

4.9

Based on 11,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

01299 251130

Email:

sales@wiperblades.co.uk

Location:

Units 6 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

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Wiper Blades Ltd 5 star review on 14th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item, when eventually received, was excellent however the first delivery had an incomplete address, which resulted in the item being returned to sender! on contacting them, their mistake was acknowledged and another shipment was sent which arrived within two days.”

Helpful Report

Posted 1 month ago

“Blades fit, however I think the high cost was to cover for all the variable attachments that came along for the ride. Threw five away! Whilst fitting blade it broke! One plastic part was 1mm thickness, never going to put up much resistance. Won’t be purchasing Michelin wipers again.”

Helpful Report

Posted 1 month ago

“First one cracked plastic, my neighbor bought a replacement, and once again a piece of the fitment plastic broke off again. Very poor? Have been replaced with another make,so cost me double, a complete waste of money especially for a pensioner.”

Helpful Report

Posted 1 month ago

“Received the blades on time.unfortunaly one of the blades had incorrect fitting,had to dismantle new and old blade to make a good one. Waste of time giving reg number to get right parts, won't be using this company again”

Helpful Report

Posted 1 month ago

“Wiper blades were fine but were advertised as next day delivery. I ordered them on Monday and they arrived on Sunday!”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for your feedback. I'm glad to hear that the wiper blades were fine, but I understand how frustrating it can be when delivery does not meet expectations. I believe what you are referring to is the time frame advertised for next day delivery, rather than the free delivery included with the wiper blades. If you have any further concerns or if there's anything else we can assist you with, please don’t hesitate to reach out to us at info@wiperblades.co.uk. We appreciate your input! Best, WB Team Emily

Posted 1 month ago

“The delivery email was lost in Spam. The delivery service did not knock on the door that we heard, They just dropped the package over the gate and left. We fgound it 2 days later. The baldes on the other hand were fine.”

Helpful Report

Posted 1 month ago

Hi Peter, I'm glad to hear that the wiper blades themselves are fine, but we want to make sure your entire experience is positive. If you have any further concerns or feedback, please don't hesitate to reach out to us at info@wiperblades.co.uk. We appreciate your input! Best, WB Team Emily

Posted 1 month ago

“I paid for 48 hour delivery as I needed the wipers before my daughter went back to uni. They arrived 2 days late which meant she couldnt use them when needed”

Helpful Report

Posted 1 month ago

“Took a while to arive and still getting streaks.”

Helpful Report

Posted 1 month ago

Hi there, I'm sorry to hear that you're experiencing streaks with your wiper blades and that it took longer than expected for your order to arrive. That's certainly not the level of service we aim to provide and I understand how disappointing this must be. If you haven’t already, please don’t hesitate to reach out to us at info@wiperblades.co.uk. We would like the opportunity to address your concerns and ensure you have a better experience. Thank you for your feedback! Best, WB Team Emily

Posted 1 month ago

“Poor packaging caused the longest blade to be slightly bent at the end meaning the blade wasn't competely flat on the screen. Tried to bend it back into shape which helped a bit but not perfect.”

Helpful Report

Posted 2 months ago

Hi Neil, I'm sorry to hear that the packaging resulted in the blade being slightly bent. That’s definitely not the standard we aim for, and I understand how frustrating it must be for you. If you could drop us a line at info@wiperblades.co.uk, we’d love to help address your concerns and ensure a better experience moving forward. Thank you for your feedback! Best, WB Team Emily

Posted 2 months ago

“Blades did not fit. Had to return at my expense and chase refund. Avoid if possible.”

Helpful Report

Posted 7 months ago

“The rear blade Bosch A300H does not fit my car. If you could send me the correct one, would be good.”

Helpful Report

Posted 7 months ago

Hi William, Thank you for leaving a review. We are sorry to hear that your rear blade did not fit your vehicle. We apologise for any inconvenience caused. Please get into contact with us at info@wiperblades.co.uk Kind regards, Emily WB Team

Posted 7 months ago

“Unfortunately I've not received them yet!”

Helpful Report

Posted 7 months ago

Hello Ian, Thank you for leaving your review. We are sorry to hear you have not yet received your wipers! Please reach out to our team at info@wiperblades.co.uk who will help you with your order. We apologise for any inconvenience caused by the delay. Kind regards, Emily WB Team

Posted 7 months ago

“The ones you supplied were incorrect and didn’t fit”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you for leaving feedback. Please accept our apologies that you have had issues fitting your wipers. Please email info@wiperblades.co.uk and we will be happy to help. Kind Regards Emily WB Team

Posted 8 months ago

“Fitting was straight forward and easy but unfortunately after about 5 weeks the drivers side has started dragging and bouncing across the screen as it goes up making a very annoying noise, I'd hoped they'd lasted longer than that before I had any issues with them”

Helpful Report

Posted 8 months ago

Hi James, Thank you for bringing your experience to our attention, we understand that noisy wiper blades can be very annoying! Please accept our apologies that you have needed to raise these issues. Please email info@wiperblades.co.uk and we will be happy to help. Kind Regards Emily WB Team

Posted 8 months ago

“Got new wiper blades for my mercedes a class didn't fit the car ordered somewhere else fit straight onto car wouldn't buy again from here”

Helpful Report

Posted 11 months ago

Hi Bryan, Thank you for your review. Really sorry to hear this, not what we expect at all. I've checked and we have not received any correspondance from you regarding this. Please feel free to email me at oliver.farmer@vertumotors.com and I will look in to this for you. Kind regards Ollie Wiperblades.co.uk

Posted 11 months ago

“Not massively thrilled with this company as ordered wiper blades and paid for next day delivery. Now 5 days on they have still not arrived (neither has the son called delivery refund) if this was a DPD issue I wouldn't complain but DPD only received my order today . I went to these guys because they have a good star rating and I am hoping for others it's a one off but I won't be shopping here again.i have been given a delivery refund (yet to be given) but I paid for next day as the blades were needed due to having to take a long distance motorway trip and one of the rubbers on my wiper coming away.”

Helpful Report

Posted 1 year ago

“Disappointing customer service. Ordered my wipers and paid extra for a quick delivery. Order didn’t turn up on the day expected. Contacted customer service asking for an ETA, still haven’t had a reply and it’s been over 3 weeks. I purchased their own brand wipers. Don’t bother. They are worse than the old ones I took off and leaves smears right across the eye line of the screen. Next time I’ll just call into my local car parts shop.”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your review and we're sorry that you have experienced poor customer service from our company. I will search to see how it became your email was overlooked. I offer my sincere apology as this is not how we deal with customers. If you need replacement blades, as you suggest your blades recieved are not performing, please contact me personally james@wiperblades.co.uk so we can sort for you. Kind Regards, James Sprosen Genaral Manager

Posted 1 year ago

“Your selection guide did not work for my vehicle, thus, with no guide to help, I ordered and received wiper blades with fittings which were not compatible. An unavoidable mistake on my part. I spoke with your customer service representative and explained, but was told to post them back at my expense, before they would authorise replacements. Happily, there are any number of places to buy wiper blades. I was sorted out elsewhere and will never buy from you or Powerbulbs again.”

Helpful Report

Posted 1 year ago

Hi Paul, I am really sorry to hear that you had issues with your order and that you feel that way. Sadly unless we can see there has been an error in our data we do not usually cover return postage fee. If you would like to contact us with your vehicles information we can look into this further for you. Kind regards Stephanie

Posted 1 year ago

“My order has not arrived.”

Helpful Report

Posted 1 year ago

Hi Susie, I am sorry to hear that. I can see you were in touch with us via email this morning. We will continue to work with you to resolve this issues. Kind regards Stephanie

Posted 1 year ago

“Poor quality. Fit wasn’t the best, and are now somewhere along the a272 after coming off while driving.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your review - please feel free to contact me on 01299 251130 or email me at oliver@wiperblades.co.uk - we can look in to this for you. Kind regards Ollie Wiperblades.co.uk

Posted 2 years ago

Wiper Blades Ltd is rated 4.9 based on 11,966 reviews