Wiper Blades Ltd Reviews

Name: Wiper Blades Ltd
Address: Units 6 Saxon Shore Business Park, Castle Road, Eurolink Industrial, Sittingbourne, Kent
Rating: 4.89

4.9 Rating 11,761 Reviews

98 %

of reviewers recommend Wiper Blades Ltd

4.9

Based on 11,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

01299 251130

Email:

sales@wiperblades.co.uk

Location:

Units 6 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

Write Your review

Tell us how Wiper Blades Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wiper Blades Ltd 5 star review on 14th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible do not order from this company, taken my money when product was not even in stock, payed for 48hr tracked delivery 1 week later nothing, only to be told it wasn't in stock, then told it was and had been packed but not despatched even though I had received an email a week prior telling me it had been despatched! Promised a refund within 5 days, 1 month later still no refund and nobody answers the phone.”

Helpful Report

Posted 1 year ago

Hi Nicki, We are really sorry to hear of the issues you had with your order. I can see we were in touch with you and apologise further for the issues you have had. Kind regards Stephanie

Posted 1 year ago

“Ordered some wipers for my Seat Leon. Order was dispatched the same day, Friday and was delivered on the Monday. Unfortunately Royal Mail put the wipers in my bin on bin day before they were emptied so they were lost. I emailed the team asking if it was possible to have another order sent out even though this wasn't remotely their fault. Within 10 mins Kerry had responded and had arrange for a new set of wipers to be sent out. Cracking customer service!”

Helpful Report

Posted 1 year ago

Hi, Thank you very much for taking the time to leave this great feedback. I am sorry to hear that there was an issue with your order but you were happy with our service and the issue was resolved quickly! Kind Regards Wiperblades Team

Posted 1 year ago

“Send me wrong item. Already bought the new pair from Halford.”

Helpful Report

Posted 1 year ago

Hi Ainis, I am really sorry to hear there was a problem with your order. If you still need help with this, please do get in touch and we will be happy to help. Kind regards Stephanie

Posted 1 year ago

“Kerry helped me figure out that the rear wiper I got was the wrong one due to issues with where my car was made. I was sent a replacement very quickly. Very friendly, patient, knowledgable and understanding customer service! Thank you for making my first wiper fitting easy!”

Helpful Report

Posted 1 year ago

“Really easy to find right wipers which was so so helpful. Quick delivery and the video fitting guide was excellent. Happy customer, can recommend and would definitely use again.”

Helpful Report

Posted 1 year ago

“Excellent service, choice, price and delivery. Will use again and will recommend to others.”

Helpful Report

Posted 1 year ago

“Perfect fit, great quality and performance. Super quick free delivery”

Helpful Report

Posted 1 year ago

“Re Entered by car reg.......problem (See below). After a letter, I got a call from the MD apologizing for the service. He and the general manger then went that extra mile to sort the problem and make amends. It is a pity it had to go that far but it all got sorted and then some.”

Helpful Report

Posted 1 year ago

“I have bought from this company before and always been very happy with the service and the wiper blades. Ordered some recently online and the following day got a phone call from a nice lady to tell me that due to two bank holidays they were a bit behind dispatching orders, the blades arrived the following day. I much appreciated the call to keep me informed which is a courtesy not often received these days. Great company and good people to deal with. Many Thanks”

Helpful Report

Posted 1 year ago

“Entered my car reg, confirmed the site had found the the correct make, model, year car and ordered blades that it then showed. On attempting to fit I found they were the wrong fitting. Emailed the company saying the blades their site comes up with are wrong (ie not fit for purpose) and requested they arrange postage for their return and a refund. I then responded to a response with details of the car (reg no, make model, year etc) so they could check themselves. They called me saying I could return the blades but I would have to pay for postage. They say they got their data on which blades fit which car from Bosch and intimated they could not possibly be wrong and that I write to Bosch - I have no contract with Bosch, they need to sort this out with Bosch. Dispute ongoing - starting point is the sale of good act. Disappointed to say the least....”

Helpful Report

Posted 1 year ago

“Disapointed they didnt fit properly Tried to return item but we're adamant they were correct ones .so wouldnt do a refund . Bought some genuine ones and Fitted perfect .wouldn't use wiperblades or recommend again Cashmore.mr@gmail.com”

Helpful Report

Posted 1 year ago

“Great price , fast delivery, perfect fit , very happy.”

Helpful Report

Posted 1 year ago

“I received the wrong order”

Helpful Report

Posted 1 year ago

“Previous review. They refunded me the next day delivery cost which I feel was fair. Although did receive on time and having to buy from elsewhere at least I have a spare set now”

Helpful Report

Posted 1 year ago

“First time ordering from this company only took 2 days for delivery to the highlands of Scotland the wiper blades were perfect and so was the packaging they arrived in will definitely use this company again no hassle’s no fuss people to deal with thanks again”

Helpful Report

Posted 1 year ago

“Ordered in plenty of time for next day delivery. Paid the extra £6.99 for DPD next day. The day I thought they would be delivered got an email at 14.11 to say order dispatched. As we were travelling the next day firstly needed to go and get some from a car spare shop 18 miles away and will now end up with a pair I will never use. Firstly emailed them at 14.11 and then phoned shortly after 18.00 still now reply. Shocking service.”

Helpful Report

Posted 1 year ago

“Excellent service and very quick delivery from "Wiperblades". I bought Bosch wiper blades for my car at a good price after having previously used the cheap ones advertised on the internet and which don't last long and are a total waste of money. As the saying goes "you get what you pay for".”

Helpful Report

Posted 1 year ago

“got my wiper blades yesterday,had a small problem a quick phone call sorted it out.fitted them today very pleased with them .would buy again when needed”

Helpful Report

Posted 1 year ago

“Was looking for replacement wiper blades for my TT roadster and came across a review site (Hagerty.co.uk) and Wiper Blades Ltd Aerowiper came a close second to industry leading Bosch Aerotwin, with a much more favourable price tag. They arrived in good time, well packaged with easy instruction. I am really pleased with my purchase - the blades perform superbly and are virtually silent in use. I would definitely recommend Wiper Blades Ltd, and will use again.”

Helpful Report

Posted 1 year ago

Hi Will, Thank you for your amazing 5 star review. Please contact us if you have any queries, we are happy to help. Kind Regards Wiper Blades Team

Posted 1 year ago

“The first blade did not work and missed areas. The blade was quickly replaced but this also did not work. Spoke to Chloe in "customer services" who promised to get a solution from her Manager Ollie but left the impression she really didn't care. I chased this 4 further times without any success and a continuous stream of excuses. Eventually requested refund for the problem blade. Would not return to use.”

Helpful Report

Posted 1 year ago

Hi, I am very sorry you are unhappy with our service. I can guarantee this is not the service we strive to offer. I am very sorry you have had this experience with us. Kind Regards Wiper Blades Team

Posted 1 year ago

Wiper Blades Ltd is rated 4.9 based on 11,761 reviews