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WinterfieldSafes.co.uk Reviews

4.3 Rating 514 Reviews
83 %
of reviewers recommend WinterfieldSafes.co.uk
4.3
Based on 514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 72%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone
Read WinterfieldSafes.co.uk Reviews
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Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
Delivered a faulty and substandard item. Now are refusing to refund until they collect, but making collection as inconvenient as they can. Woeful customer service and they clearly don't care now they have my money. Avoid unless you want to end up out of pocket.
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Posted 8 years ago
Easy to order prompt and efficient service, speedy delivery
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Posted 8 years ago
I placed my order on 7th Sept for delivery on 30th. It arrived but keys don't fit. They said it was a 'known fault'! They promised a replacement and collection on 3rd October. Didn't arrive . On 4th they said it was on the way and courier was close to my house. Didn't arrive. I bought a cabinet elsewhere. There has been no attempt to collect the faulty item, and in spite of multiple phone calls, emails and promises over 3 weeks, I have yet to receive a refund. So it's off to the county court I expect. My advice? Steer well clear of this lot!
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Posted 8 years ago
Fast delivery, good looking safe but did arrive damaged on one corner. A replacement has been arranged immediately, cannot fault the service from them.
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Posted 8 years ago
I placed my order at around 9.00am and my order arrived the following morning at around the same time... Great service
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Posted 8 years ago
The order was dispatched quickly. I received it on the second day. However, there was no communication, no confirmation, nothing from you until it landed on our doorsteps so to speak. Luckily, my wife was at home and so was able to sign the delivery paper.
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Posted 8 years ago
very happy with product and service.
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Posted 8 years ago
Easy to navigate and informative Web-site. Ordering very quick and easy. Delivery made in 24 hours. Delivery to house very good for what is a very heavy parcel. Would definitely recommend Winterfieldsafes.
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Posted 8 years ago
Good product excellent service
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Posted 8 years ago
Very happy with the whole ordering process. Very easy to order. It was delivered within 48 hours. I was quite surprised how heavy and sturdy it was. Very pleased with the quality. When peeling the crest protection off I had to be careful as the logo adhesive was not ideal. However being careful it was fine. Would only advise of a rough delivery date/time by email if I was being picky.
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Posted 8 years ago
order placed and received quickly. Good product just what I needed.
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Posted 8 years ago
Postage was next day which wan realy fast but there was a big chip on the cabinet when received and the logo was put on at an angle
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Posted 8 years ago
Customer services and sales was very good, knowledgeable, pleasant, helpful staff and the price was excellent better than all over offers online. There was no delivery cost to my area another good deal. The product was delivered on the day I requested which suited me fine. I would recommend the product and company to family and friends.
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Posted 8 years ago
The safe was exactly as I expected. Arrived on time and works well. Good quality at a reasonable price. I have no hesitation recommending them to others.
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Posted 8 years ago
good quality safe, prompt delivery. the brand stickers on the front fell off straight away but the safe is solid.
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Posted 8 years ago
I ordered my item on Monday 22nd of August at 11.30 am, it arrived on Tuesday 23rd of August at 11.45 am. It is as described on the website and I believe it is very good value for money. I would certainly use this company again
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Posted 8 years ago
Rapid delivery good communication. Let down by APD tracking which didn't show a delivery time . Item well packaged Only thing missing confirmation of BS standard and proof of Police certification as claimed on the website provided.
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Posted 8 years ago
Arrived on time, installed and ready to be inspected by dinner time.
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Posted 8 years ago
Very quick delivery, easy to use, answered phone quickly.
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Posted 8 years ago
Excellent service order Monday delivered Wednesday many thanks to Clive and Gordon for answering all my question and keeping me updated for delivery slot. First class service.
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Posted 8 years ago
WinterfieldSafes.co.uk is rated 4.3 based on 514 reviews