WinterfieldSafes.co.uk Reviews

Name: WinterfieldSafes.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.27

4.3 Rating 514 Reviews

83 %

of reviewers recommend WinterfieldSafes.co.uk

Company Reviews

Metrics

Info

4.3

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest on line, very quick delivery. Excellent product with great service. Thank you.”

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Posted 5 years ago

Hi, We are so pleased to hear you are happy with the service you received. Thank you for your great review.

Posted 5 years ago

“Received no sales confirmation / invoice. Took multiple calls to get through to the team. Confirmed correct email address and was told would be sent a confirmation. Had to ring back two more times to get one. Delivery didn't arrive within advised 2-3 days - had to ring three times to find out when would be delivered despite being promised someone would call me back each time I rang. Haven't received product yet so can't comment on that side.”

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Posted 5 years ago

“I am happy with it easy to order Prompt delivery”

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Posted 5 years ago

Hi Kamal, Thank you for your great review.

Posted 5 years ago

“very good service . Thanks”

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Posted 5 years ago

Hi Rob, It’s wonderful to hear you are so pleased with the service you received. Thank you for your great review.

Posted 5 years ago

“Very good service - website easy to use. My safe arrived within 3 days and I was very happy with the quality.”

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Posted 5 years ago

Hi Spencer, We are so pleased to hear you are happy with the service and product you received. Thank you for your valued review.

Posted 5 years ago

“Had all the details online. Placed the order as the prices are good. Came well within the 7-10 days delivery. Exactly as it should be buying online: Easy and simple.”

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Posted 5 years ago

Hi Sean, Thank you for your great review.

Posted 5 years ago

“Website was easy to navigate and provided good information on products. Ordering was easy. It would have been useful to receive an email confirming the order had been received and actioned. phone calls to the service centre were mixed; 1st one was useless but the 2nd was excellent. Delivery was prompt and installation relatively easy. Certainly worth looking at Winterfield as safe specialists over the high street type outlets.”

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Posted 5 years ago

Hi, Thank you for taking the time to leave your feedback regarding your recent purchase from us.

Posted 5 years ago

“Ordered my gun cabinet On a Saturday with free delivery It arrived on the following Wednesday Good price good product Can’t complain about anything Week happy with the company”

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Posted 5 years ago

Hi Shayn, Thank you for your great review.

Posted 5 years ago

“Delivery was delayed a day, no communication to say the item had been dispatched either.”

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Posted 5 years ago

“I ordered my safe and only chose the free deliver option but still received it very promptly.. Have not fitter the safe yet but it looks very strong. Thanks Guys”

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Posted 5 years ago

“Delighted with ordering and delivery process although I wasn’t expecting the free delivery for the advertised 7-10 days it actually came in three days. It was well packaged and came on its own pallet. There was no damage and all keys and fixing bolts were present. Have no problem in recommending purchases from this supplier.”

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Posted 5 years ago

“Online sales easy to use, even given a 5% discount. Unfortunately I did not receive any delivery notice until the delivery driver call me at work. Luckily he was able to leave it in a safe place.”

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Posted 5 years ago

“Placed order on 2 -3 day delivery, confirmation email received saying an email would be sent confirming delivery. No email received so contacted by email, no reply and then called. They said the item had been despatched at which point the door bell rang with item. Thankfully I was in despite absence of email. Immediate inspection, item (a metal cabinet) was damaged top, bottom and side to the extent it was fractured. Called them and in all fairness they said they would sort....but emailed to say the item would be replaced Monday. No checking and I was due to be out Monday so emailed...they said they would check with their supplier and I heard no more. I started looking for an alternative cabinet from somewhere else and then by chance found Winterfield Safes's suppliers who were just brilliant! All sorted, damaged cabinet replaced. I wish I had know as the supplier is much cheaper for the same product. Despite my email to Winferfield (now Sixty Stores) to say I would not be in, Tuffnells kept turning up to collect the damaged item I delivered direct to their supplier. Based on my experience, avoid. Poor service, inferior product...at supplier price plus Sixty Stores mark-up.”

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Posted 5 years ago

“I purchased a particular gun cabinet because it was advertised as next day delivery. 3 days later I have not even had an email relating to any despatch. Poor service.”

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Posted 5 years ago

“Good product and delivery”

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Posted 5 years ago

“I would award zero stars if possible. The level of customer service is diabolical.”

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Posted 5 years ago

“Good website, easy to find info and swift to check out.”

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Posted 5 years ago

“Easy to order online. Delivered promptly.”

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Posted 5 years ago

“Good safe, delivered on time in good condition.”

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Posted 5 years ago

“I recently ordered a safe and they were extremely helpful regarding my many questions and a special request I had re the delivery. Very easy website to navigate and find the info. Happy to recommend”

Helpful Report

Posted 5 years ago

Hi Damian, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you were happy with the service you received

Posted 5 years ago

WinterfieldSafes.co.uk is rated 4.3 based on 514 reviews