WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.99

4.0 Rating 867 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing, the wing mirror was just a generic copy of the Adria one that is much cheaper elsewhere but the advert led us to believe this was the real thing. the arm is actually smaller than it should be by at least an inch, I would of sent it back but needed a mirror putting on so had no choice but to keep it, if I had wanted a Chinese copy I would of gone else where for less money. I feel we were miss-led.”

Helpful Report

Posted 6 years ago

Good Afternoon Lez, We are sorry to hear that you feel you have had such a poor experience with our company. The product that has been purchased and supplied is not only a genuine product manufactured by the genuine manufacturers SPJ but of the highest quality, if you take a look at the product information on the underside of the mirror head you will notice that the original Citroen/Peugeot/Fiat badge has been scratched off as we are not retailing as either of those dealerships, the quality of the product you have received is next to none and in 12 years of supplying this unit, very few complaints have ever been due to the quality. In regards to the misleading information you mentioned in your feedback, I am unsure of where on our website it states this is a genuine Citroen/Peugeot/Fiat part, we clearly state on every product page that we are an O.E supplier of replacement vehicle products. I am personally really sorry to hear that you are so displeased with the product we have supplied and I am unsure of what course of action is best to offer you as no contact was made whatsoever when you received the product 12 days ago. I would really appreciate your feedback on how we can make it more clear to customers that we supply O.E products as I would hate for another customer to be in the same predicament you have found yourself. If you could forward over any ways we could possibly improve the way we advise customers to internalresources@buyitonline.ltd that would be much appreciated. Once again, we are really sorry to hear that you feel so let down, forgive us for not attempting to make things right at an earlier date, if we had of known how displeased you were, you can rest assured we would have rectified it immediately.

Posted 6 years ago

“Great service . fast delivery , perfect product and best price .”

Helpful Report

Posted 6 years ago

Good Afternoon Deni, Thank you for the brilliant feedback, we are glad you are pleased with our service!

Posted 6 years ago

“Fast delivery easy to order”

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Posted 6 years ago

Good Afternoon Mel, Thank you for the brilliant feedback, it is much appreciated!

Posted 6 years ago

“When another car collided with my drivers side mirror on my citron Picasso C3 air dream it was panic stations I explained my problem wingmirror man they advised me send a image of the damage but the parts were damage beyond repair, wing mirror man advise me to replace the lot was not cheap they even sprayed it the same colour as the car it took 10 days to arrive I would recommend this company to any one who need a new modern electric mirror replacement”

Helpful Report

Posted 6 years ago

Good Evening, Thank you for the brilliant feedback and taking the time to leave us with your thoughts!

Posted 6 years ago

“Quality of workmanship ,colour match and very very prompt service less than a week from order to item being painted to correct colour delivered and fitted to car”

Helpful Report

Posted 6 years ago

Good Evening Pete, We are so glad that you are so pleased with our service! Thank you for taking the time to provide this feedback!

Posted 6 years ago

“Good service prompt action to amend order”

Helpful Report

Posted 6 years ago

Good Evening Graham, Thank you for the great feedback, we are so glad that we were able to assist you?

Posted 6 years ago

“An excellent product at a very reasonable price.”

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Posted 6 years ago

Good Evening Roderick, Thank you for the brilliant feedback! We are grateful for your comments, we would be really interested if you had any ideas or ways we could update our customers when their orders are with our paint team, if you do feel free to forward them over to the dispatch team so they are able to make these amendments: dispatch@buyitonline.ltd

Posted 6 years ago

“Speed in which my product came. Perfect thanks.”

Helpful Report

Posted 6 years ago

Good Morning Tony, Thank you for the brilliant feedback! We are very glad you are pleased with the service provided!

Posted 6 years ago

“Part was as described and delivered on time”

Helpful Report

Posted 6 years ago

Good Afternoon Les, Thank you for the brilliant feedback!

Posted 6 years ago

“Good phone contact, staightforward process to complete sale, chice of online paypal or direct.”

Helpful Report

Posted 6 years ago

Good Afternoon Mike, Thank you for your brilliant feedback! We are so glad you are so pleased with our service!

Posted 6 years ago

“Speed od service”

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Posted 6 years ago

Good Morning Tony, Thank you for the brilliant feedback!

Posted 6 years ago

“Excellent service thankyou”

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Posted 6 years ago

Good Morning Ian, Thank you for the brilliant feedback, we are so glad you are pleased with the service we have provided.

Posted 6 years ago

“Quickness of delivery and to be honest I think the replacement cover is stronger than the original. I keep telling people about you.”

Helpful Report

Posted 6 years ago

Good Morning Madeleine, Thank you for such brilliant feedback, it is such good news to hear that our customers are pleased with our chosen product ranges! Thank you for the free advertisements!

Posted 6 years ago

“Nothing has impresssed me. Still waiting eleven days after dispatch. Been fobbed off by after sales for us to contact Royal Mail to no avail.”

Helpful Report

Posted 6 years ago

“Excellent service and product”

Helpful Report

Posted 6 years ago

Good Afternoon Peter, Thank you for your brilliant feedback! We are pleased you are impressed with our service!

Posted 6 years ago

“Service up front was very good, but you sent me an email on Monday 9th April saying it had been dispatched, yet it hasn’t arrived yet. It’s currently 13th April.”

Helpful Report

Posted 6 years ago

Good Evening Charlie, I have checked your order using your order ID provide and can see that you opted for our free delivery service which takes between 3-5 working days. It does state that if your order has not arrived within 5 working days then feel free to contact us with this information so we are able to rectify. Now I have tracked your order using your consignment number and can see that you have missed a delivery on 10/4/18 with our Delivery Partners. We will happily rearrange this delivery for you if you would like us to do this, however we do feel this feedback is slightly unfair for information that is clearly provided to you on the dispatch information we provide.

Posted 6 years ago

“The price of the product & the quick delivery”

Helpful Report

Posted 6 years ago

Good Morning Christopher, Thank you for the brilliant feedback!

Posted 6 years ago

“Nothing, very poor”

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Posted 6 years ago

“knowledge and friendliness of the sales assistant”

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Posted 6 years ago

Good Afternoon Jim, Thank you for your brilliant feedback, we are pleased you are happy with our service!

Posted 6 years ago

“Live chat customer support quality, Speed of delivery, Delivery Progress updates”

Helpful Report

Posted 6 years ago

Good Morning Lee, Thank you for your brilliant feedback, if you have any suggestions for the improvement of our online site we would really appreciate you contact our web development team here: internalresources@buyitonline.ltd

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 867 reviews