WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.99

4.0 Rating 867 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exactly right, delivery good and well packed, what's there not to like, full marks, would use again and have already recommended.”

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Posted 6 years ago

Thank you keith! We are so glad that you are so pleased with the service provided! We look forward to seeing you again sometime!

Posted 6 years ago

“everything”

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Posted 6 years ago

Good Afternoon Graham! You have made our day! We are so pleased that you are happy with the service that we provided!

Posted 6 years ago

“Ease of ordering, speedy service and value for money. Item arrived well packaged and within time frame specified. Asked for painting option, gave colour code and was spot on. Would recommend”

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Posted 6 years ago

Good Afternoon Paul, Thank you for your kind feedback! We are so glad that you are pleased with our entire service!!

Posted 6 years ago

“Initial contact was very good and the order and payment all progressed without any problem. I then received an e mail telling me that it would be received the next day but when I tried to track it no information was available. I tried to track several times before ringing the number provided and then spoke to an extremely rude man. The mirror did arrive safely three days later but the rudeness I received left an unpleasant feeling.”

Helpful Report

Posted 6 years ago

Good Morning Mr Woodfield, We are very sorry and shocked to hear that you felt you wasn't responded to in an appropriate manner, if you would like to email out internal resources team so they are able to look into this matter further for you, their email address is internalresources@buyitonline.ltd We are glad you are now in receipt of your order!

Posted 6 years ago

“Nothing. Wrong product and awful customer service.”

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Posted 6 years ago

“Nothing, it never arrived but you took the money!!”

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Posted 6 years ago

Good Morning Ralph, I can see you have been reimbursed for both orders placed as you opened a financial dispute less than 48 hours after making the purchase? Would you like to confirm you are now in receipt of your reimbursement?

Posted 6 years ago

“I wasn't sure if I had ordered the correct part after paying for it - but having emailed the sales team when I thought I had ordered the wrong item they assured me I they would accept the order back and provide me with the mirrors for my E30 that we heated as well as electric. Fortunately I found the wire I thought to feed a heated unit we in actual fact wired at the factory for tweeters, standard loom on all BMW E30 convertibles but mine did not have the speaker upgrade, So a big thanks for all you prompt responses and reassurances that I had not lost my money ordering the wrong part”

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Posted 6 years ago

Good Morning Mr Lindsay, We are so glad that you are pleased with our service! We love helping all our customers no matter the time! We look forward to seeing you again in the future!

Posted 6 years ago

“every thing fine apart from fitting the wing mirror where the n/s mirror on locking the car turn into the body work but the o/s does not although the fitting are the same as the broken mirror.”

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Posted 6 years ago

Good Morning Mr Dyke, We are so pleased you are happy with our service! So we can assist you further, would you like to email our aftersales team so they are able to resolve the problem you are having with your Drivers Side Wing Mirror Unit? aftersales@buyitonline.ltd

Posted 6 years ago

“the product was a good fit and it was easy to order the right part for this vehicle on the website”

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Posted 6 years ago

Good Afternoon Kevin, Thank you for your feedback! Due to the amount of orders we process next day dispatch is necessary at the moment however this is something we are looking to incorporate in the near future!

Posted 6 years ago

“speed of delivery, packaging,”

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Posted 6 years ago

Thank you for the kind feedback Colin!

Posted 6 years ago

“rapid delivery”

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Posted 6 years ago

We are so glad you are pleased with the service we have provided Stephen!

Posted 6 years ago

“Speed that I got it quick and the right one thanks”

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Posted 6 years ago

Good Morning Stephen! We are very glad you are pleased with our service!

Posted 6 years ago

“Nothing the after sales service we nothing less than shocking,”

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Posted 6 years ago

Good Morning Tom, We are sorry to hear that you did not receive the service we hope to provide to all our customers, would you like to advise what assistance you required?

Posted 6 years ago

“Easy to order, arrived quickly.”

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Posted 6 years ago

Good Morning Andrew, Thank you for the kind feedback!

Posted 6 years ago

“ease of use of the web site and prompt delivery”

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Posted 6 years ago

Good Morning Richard! We are very pleased you are happy with our website! We aim for our website to be easy to use and easy to navigate for our customers so this is great news!

Posted 6 years ago

“Nothing. Parcel was not delivered on due day. One part was missing. When I rang to speak to someone regarding yhe missing part, he was aggresive and rude, not at all helpful.”

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Posted 6 years ago

Good Morning Ann, We are sorry to hear that you have had issues with the delivery. Would you like to contact our aftersales team on aftersales@buyitonline.ltd so they can resolve this for you?

Posted 6 years ago

“Quality product”

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Posted 6 years ago

Good Morning Sean, We are so glad you are pleased with the products that we choose to stock! We are constantly reviewing the quality of our product ranges and suppliers to ensure only the best is supplied!

Posted 6 years ago

“Good service and communication”

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Posted 6 years ago

Good Afternoon Rita, Thank you for your kind Feedback!

Posted 6 years ago

“Nothing. Wing mirror wrong colour but the biggest problem is that you have no Customer Services Department to respond to emails on a problem which could be rectified so quickly. I will now have to be my money back via the credit card company.”

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Posted 6 years ago

Good Afternoon Mr Miller, Would you like to advise who you contacted, as we do have an aftersales team to assist customers after placing their order, would you like to contact them on aftersales@buyitonline.ltd

Posted 6 years ago

“Price and service”

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Posted 6 years ago

Good Afternoon Thomas, We are so glad you are pleased with our service!!

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 867 reviews