WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.99

4.0 Rating 867 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product and speedy delivery”

Helpful Report

Posted 6 years ago

Good Morning Andrew, Thank you for your brilliant feedback! We are very pleased you are happy with our service!

Posted 6 years ago

“Absolutely nothing at all.”

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Posted 6 years ago

“At to pay special attention to returns info Could easily make a mistake if not concentrating. Also wondered why I only got partial payment back. Why did I have to pay the vat”

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Posted 6 years ago

“Excellent product at a very good price delivered rapidly - flawless transaction”

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Posted 6 years ago

Good Evening Allen, We are so glad that you are very pleased with our service! Thank you very much for the brilliant feedback!

Posted 6 years ago

“Got exactly what I ordered, well packaged and delivered in good time.”

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Posted 6 years ago

Good Afternoon Simon, Thank you for the brilliant feedback! We are glad we could assist you with this purchase!

Posted 6 years ago

“Despite the wing mirror cover not fitting, the firm agreed to take it back. Helpful on the phone. Would have liked a quicker delivery. Thanks”

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Posted 6 years ago

Good Afternoon Stephen, Thank you for your feedback!

Posted 6 years ago

“Great Service, rapid delivery and the fitting of the mirror!!👍👍 Bolted straight on, no alterations required and wiring plug fitted perfect!”

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Posted 6 years ago

Good Morning Richard, Thank you for your brilliant feedback! We are extremely glad you are pleased with our service!

Posted 6 years ago

“Mirror was well packaged , and delivered quickly”

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Posted 6 years ago

Good Morning Brian, Thank you for your feedback! We appreciate your time!

Posted 6 years ago

“Paint match to car”

Helpful Report

Posted 6 years ago

Good Afternoon Ian, We do advise customers that our professional painting service does take an additional 3 working days before dispatch, We are sorry to hear that you missed this information! We are very thankful for the feedback!

Posted 6 years ago

“HAVE BEEN WAITING NEARLY 2 WEEKS FOR MY PRODUCT STILL HAVEN'T RECEIVED IT, WHEN I CALLED WAS TOLD IT WAS SENT OUT THEN RETURN TO SENDER. THEN WAS TOLD THEY HAVE POSTED IT BACK TO ME AND WILL BE WITH ME IN A FEW DAYS. STILL HAVEN'T RECEIVED. NOW JUST WANT A REFUND.”

Helpful Report

Posted 6 years ago

“Recieved a good quality product that fitted well with good service and at a reasonable price.”

Helpful Report

Posted 6 years ago

Good Afternoon Bill, Thank you for your feedback, please be aware that you are able to contact us in regards to your product, as we would like to be made aware of any quality issues!

Posted 6 years ago

“The ordering system is straightforward , was kept in the loop at all stages, product as advertised, what more can I ask? There is , however, a problem, in that you replicated the order the next day! So now I have a spare pair of mirrors. If you want them back please contact me so we can arrange collection”

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Posted 6 years ago

Good Morning Toby, Thank you for your brilliant feedback! I have passed your details onto our after sales team so they are able to contact you in regards to the repeat delivery.

Posted 6 years ago

“Simple easy to order ... good price and arrived without any problems... very pleased .”

Helpful Report

Posted 6 years ago

Good Morning Andy, Thank you for your kind feedback, we are very glad you are pleased with our service!

Posted 6 years ago

“Excellent service, very efficient would highly recommend.”

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Posted 6 years ago

Good Afternoon Valerie, Thank you for your brilliant feedback! We are so glad that you are pleased with our service!

Posted 6 years ago

“Quick response to my request to return a faulty product but from then on it has been a total disaster. I have had to email this company more than 8 times to ask what the status of this return is, never once have they contacted me to give an update, the time line taken from these emails is as follows. 16th March Window regulator ordered 21st March Part delivered, fitted and found to be faulty. 3rd April Part returned 11th April The part was processed and sent to manufacturers. 16th April the manufacturer received the part. 26th April window regulator man is waiting on confirmation the part is faulty 27th April confirmed the part is faulty and information for a refund is sent to the accounts department. 30th April Told the aim is to complete refund within 10 working days, but has to be by 30 days according to sale of goods law 14th May Email sent asking when I can expect to receive the refund. No reply as yet. This transaction has taken 43 days since the part was returned and 19 days since the part was confirmed as faulty. The industry I work in is supplier quality and I have to say if this kind of after sale service was encountered by our company we would cease to do business with window regulator man. My cynical side tells me it's because I wrote a bad review about the return policy, the process being extremely convoluted with restrictions on who fits the parts, home mechanics be aware they will not entertain refunds if you fit the part yourself. I am very sad I've been put in a position where I have to give a bad review but as I'm sure you can see the time it's taken for me to receive a refund for a faulty part is ridiculous. I will never again do any business with this company, their prices may be good but the after sales service is shocking. Regards Ian”

Helpful Report

Posted 6 years ago

Good Afternoon Ian, Thank you for taking the time to leave us with your feedback, we understand that returning an item can sometimes be a small amount of effort however our terms and conditions have been supplied by a qualified underwriter and are reviewed constantly, we have to monitor our return quantities and also review what is being returned so that we can keep offering quality products, without this being in place we would not be able to consistently review our product ranges to ensure customers are receiving top quality products at affordable prices! Thank you for your comments, we will ensure they are taken into account in the future!

Posted 6 years ago

“Brilliant service, what I ordered in the colour I ordered. Delivery where I ask in the time they said”

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Posted 6 years ago

Good Afternoon Jason, Thank you for the brilliant feedback, we are glad you are pleased with our service!

Posted 6 years ago

“been waiting over 2 weeks for my mirror it still hasn't arrived have messaged them and asked for a refund but have not yet received a reply,not at all happy with their service”

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Posted 6 years ago

“After telephone to confirm it was part needed.... Was dispatched.. Arrived as told 3 days later.. And at a fair price... Compared to other quotes... Than k you”

Helpful Report

Posted 6 years ago

Good Afternoon Andy, We are so glad that you are pleased with our service! Thank you for your feedback!

Posted 6 years ago

“Delivery was timely, item as advertised and fitted perfectly, reasonable priced. I have had a positive experience dealing with this company.”

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Posted 6 years ago

Good Afternoon Chris, Thank you for your kind feedback, we are glad you are pleased with our service!

Posted 6 years ago

“speed of contact. Accuracy and knowledge of adviser”

Helpful Report

Posted 6 years ago

Good Afternoon Paul, Thank you for your kind feedback, we are pleased you are happy with our service!

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 867 reviews