WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.99

4.0 Rating 867 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of ordering Speed of dispatch”

Helpful Report

Posted 6 years ago

Good Morning Charlie, Thank you for the brilliant feedback, we appreciate you taking the time to inform us of how pleased you are with our service!

Posted 6 years ago

“Nothing. Hyundai i20 Door mirror indicator unit with built in bulb was ordered to replace existing working one with cracked lens. They claim to test all parts before despatch. Didn't work, theirs didn't flash when the indicator was turned on. I filmed a you tube video to demonstrate it, and showed them the video. They sent another, that didn't work either. Original cracked unit bulb still worked, but neither of theirs did . I think there is some issue with their aftermarket parts quality.”

Helpful Report

Posted 6 years ago

Good Morning Graeme, We are sorry to hear that you had issues with a product we have supplied, all our parts are tested and have a quality assurance sticker on the inside of the packaging to date back the last fault test, we can only apologise if this has caused you any inconvenience, I cannot see from the notes on your account that you have not been in contact after receipt of your second order, we do urge all customers to inform us of any issues they have with products, if you would still like us to resolve this for you, please contact our customer services team at aftersales@buyitonline.ltd or use our live chat feature, we will be more than willing to assist you!

Posted 6 years ago

“Professionalism in the presentation of the order”

Helpful Report

Posted 6 years ago

Good Morning Graham, Thank you for the brilliant feedback, we are so glad that you are pleased with our service!

Posted 6 years ago

“Good service. Correct mirror unlike some other suppliers”

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Posted 6 years ago

Good Morning David, Thank you for the brilliant feedback, we are glad we have outshone our competitors!

Posted 6 years ago

“nothing as I still have not received my purchase”

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Posted 6 years ago

Good Morning Sandra, I have checked the tracking information and can see that this order was dispatched with our delivery partners FedEx on the 4/5/18. Would you like to contact our customer services team so that they are able to assist you in locating your order, You can email them at aftersales@buyitonline.ltd

Posted 6 years ago

“Nothing, received completely incorrect part not even for my car, returns complicated,”

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Posted 6 years ago

“Still not received it yet.”

Helpful Report

Posted 6 years ago

Good Afternoon Kevin, I am sorry to hear that you have not yet received your order, I have checked the correspondence on your account and cannot see that you have contacted us regarding this delayed delivery. If you would like to contact our customer service team I will place their email address below, alternatively you can chat to us via live chat on our website, rest assured I am confident that we will be able to resolve this for you.

Posted 6 years ago

“GOOD KNOWLEDGE AND PROMT SERVICE”

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Posted 6 years ago

Good Afternoon Nick, Thank you for the brilliant feedback, we appreciate your time!

Posted 6 years ago

“Easy to select product, then payment made easy. Messages sent every stage of delivery, delivered on time.”

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Posted 6 years ago

Good Afternoon Mike, Thank you for the brilliant feedback! We are so pleased you are happy with our service!

Posted 6 years ago

“The quality is the same as original. Colour coded cover has great match and finish. Excellent value for money”

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Posted 6 years ago

Good Afternoon Alan, Thank you for the brilliant feedback! As I am sure you will understand we aim to respond to all customer enquiries as soon as we possibly can, this may take slightly longer during busy periods!

Posted 6 years ago

“Fast Service! Brilliant Job, would highly recommend.”

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Posted 6 years ago

Good Morning Keith, Thank you for this feedback, we appreciate the time this taken.

Posted 6 years ago

“Easy to order. Clear on the website. Online chat function helpful.”

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Posted 6 years ago

Good Morning Evie, Thank you for the brilliant feedback, we understand your concerns regarding the response from our returns department, they do attempt to return to customers within 24 hours however this is not always possible, we are constantly looking at ways we can speed this process up to ensure a quicker turnaround for our customers!

Posted 6 years ago

“Quickly and accurately identified what I needed, good price dispatched and received in good time and now fitted.”

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Posted 6 years ago

Good Morning Mike, Thank you for the brilliant feedback! We are so glad you are pleased with our service!

Posted 6 years ago

“Speed and quality”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for the brilliant feedback, we are very glad you are pleased with our service!

Posted 6 years ago

“The quality of my product”

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Posted 6 years ago

Good Morning Mary, Thank you for the brilliant feedback, I am sorry to hear that your order was delayed however we are glad to hear that our chosen delivery partners rectified this within a reasonable time frame!

Posted 6 years ago

“nothing. returns policy is complicated to follow making it as difficult as possible to return item. all ican say be careful if you order anything”

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Posted 6 years ago

“Fast delivery great price great product”

Helpful Report

Posted 6 years ago

Good Afternoon Roger, We are so glad you are pleased with our service! Thank you for taking the time to leave us with this feedback!

Posted 6 years ago

“Easy to order quick delivery”

Helpful Report

Posted 6 years ago

Good Afternoon Mary, We are really pleased you are happy with our service!

Posted 6 years ago

“My wife actually ordered the wrong thing. When it arrived it was damaged, I contacted you direct, in Bury, and the service I got was fast Friendly and professional. Might want to invest in your own, regionalised delivery men though! Just a thought, the courier was rubbish!”

Helpful Report

Posted 6 years ago

Good Afternoon Louise, Thank you for the brilliant feedback, we are so glad that you are pleased with our service, we do use multiple delivery partners and at most times we hold them to high regard, however we understand damage in transit and delayed deliveries do occur and are always looking at ways to reduce instances such as these!

Posted 6 years ago

“Quick and speedy service. I was disappointed by delivery. Royal Mail apply the same charges for deliveries throughout the United Kingdom (Great Britain and Northern Ireland) However, I was charged £9.99 for express delivery to Northern Ireland rather than their standard £4.99 Great Britain express delivery fee. I assumed the package would be sent by another courier, but it arrived via Royal Mail. Order ID: 47009”

Helpful Report

Posted 6 years ago

Good Afternoon Keith, We are sorry to hear that you are disappointed with our delivery partners, we use a tracked and signed for service for all our overseas and offshore deliveries hence the further charge, we have however amended this slightly as we wanted to offer a customers a more realistic rate, if you want to take a look at what it would have cost you to have the express delivery now and email it over we will happily reimburse the difference!

Posted 6 years ago

WingMirrorMan is rated 4.0 based on 867 reviews