WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.98

4.0 Rating 869 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing much”

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Posted 5 years ago

Good Morning Bill, Thank you for your feedback, as you have not provided much of an explanation to your feedback, I do not believe we can comment.

Posted 5 years ago

“How easy it was to order and get quote from you”

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Posted 5 years ago

Good Morning Roy, Thank you for your feedback, I can see that there was a slight delay with your order however your order has now been collected!

Posted 5 years ago

“good clear website, helpful assistants, and delivery on time.”

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Posted 5 years ago

Good Afternoon Keith, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements. All order confirmations are provided automatically once the order has been processed. If you require a copy of your order confirmation, please do not hesitate to contact us, we will be more than happy to re-supply this for you.

Posted 5 years ago

“Quick service, item as described, job done!”

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Posted 5 years ago

Good Afternoon Mark, Thank you for the brilliant feedback, we are really pleased you are satisfied with our service!

Posted 5 years ago

“Still waiting for my parts couple weeks.”

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Posted 5 years ago

Good Afternoon Renatas, I have reviewed the order status information and can see that the item purchased is a non-stocked item in the UK with an import lead time of 10-14 days. This information is displayed directly on the product screen and confirmed on your order confirmation. We are unsure as to why you are unsatisfied with the service that we have offered?

Posted 5 years ago

“My experience was horrible! A wrong order was sent to me, called them to register my grievance but instead I was addressed rudely by one Mr Josh who felt he could just act with impunity! I sent the wrong order back to them on 25/09/2019 and asked for a refund. They received the item on the 27/09/2019 and can you believe that as at today 06/10/2019 I am still yet to get my refund! I called them 2days ago and I was told that it will take 10 working days to process my refund! Which order company does that in UK? Buy it online/ wing mirror man are just one big fraud! AVOID THEM...except you want to be duped! I have reported them to the necessary regulatory bodies and I hope they are blacklisted! I have since gotten in touch with my solicitor for the next phase which is a legal action.”

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Posted 5 years ago

“On time and in compliance. What else could you ask for?”

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Posted 5 years ago

Good Morning Mr A P Hall, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements!

Posted 5 years ago

“Have not received the mirror yet”

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Posted 5 years ago

Good Morning Steve, I have reviewed the order information and can see that the item you have purchased had an import lead time of 10-14 days. This information is made extremely clear on our website and we are unsure of your reasoning behind this feedback. If you require any assistance regarding your order, please contact us.

Posted 5 years ago

“nothing yet, still waiting for response.”

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Posted 5 years ago

Good Morning Robert, We are sorry to hear that you have not received a response. Can you please advise what information or assistance you are awaiting as I cannot see any communication notes from you on our system?

Posted 5 years ago

“Mirror glass arrived in a broken state, despite sending a picture and explaining the packaging gave no indication of fragile contents, so it is not likely to be looked after in transit. I can't do any more, either you believe me and give me a refund as I have had to purchase one elsewhere or we part company.”

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Posted 5 years ago

Good Morning Royce, I can see that this issue has been discussed on multiple occasions and that your matter is being handled. Persistently leaving feedback on multiple third party platforms will not assist in rectifying this issue for you.

Posted 5 years ago

“Item as per order, colour as per order. Delivery fast, and quality was very good. Thank you”

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Posted 5 years ago

Good Morning Anne, Thank you for the brilliant feedback, we are extremely pleased we have been able to assist you with your requirements on this occasion.

Posted 5 years ago

“The whole process of ordering and receiving the wing mirror assembly plus having it painted to match vehicle colour was a straight forward. Would recommend to any motorist requiring parts to use the said company without hesitation. Thank you Terry H Cheltenham, Glos.”

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Posted 5 years ago

Good Afternoon Terry Thank you for the brilliant feedback! We are extremely pleased that we have been able to assist you on this occasion! We are glad that you are satisfied with both the product and the professional paint service provided!

Posted 5 years ago

“Nothing. You didn't get the part in stock after waiting over 2 weeks for it so ended up getting a refund. The refund was pretty much hassle free though. Oh the chat screen was pretty handy and was answered quickly”

Helpful Report

Posted 5 years ago

Good Morning, We are sorry to hear that you experienced an issue with a stock discrepancy on the product purchased. We do try to keep all customers informed at all times regarding the availability of our products! We are pleased that the remainder of our service was satisfactory and that we was able to assist you when it came to processing your reimbursement!

Posted 5 years ago

“The quality of the hinges”

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Posted 5 years ago

Good Morning Richard, We are sorry to hear that you are experiencing an issue with a product that has been received. We would love to assist you with this enquiry, for any technical enquiries please contact aftersales@buyitonline.ltd so a part technician may discuss this with you!

Posted 5 years ago

“The Speed in which (following a telephone conversation) that you confirmed that the part would be suitable. The Speed in which they told me that delivery would be delayed, The Speed you took in taking the money. The Speed that they took in referring me to Their returns policy when I telephoned telling them that the item was not fit for purpose viz. you can, providing your sitting in the passenger seat, get an excellent view whilst reversing, unfortunately I have a right hand drive vehicle and when I sit in the drivers seat I can only see the pavement and shops I have passed. Not a happy experience I have completed a product return form and am awaiting a response.”

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Posted 5 years ago

Good Morning Chris, We are sorry to hear that you have experienced an issue with a product that has been received. If you have completed our product return form, then a response would be provided to you to ensure that a resolution is met for you.

Posted 5 years ago

“My wing mirror was delivered promptly and well packaged. The colour is excellent. I am very pleased with the wing mirror and the excellent service. Thank you.”

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Posted 5 years ago

Good Morning Elizabeth, Thank you for the brilliant feedback, we are extremely pleased that we have been able to assist you on this occasion with your requirements!

Posted 5 years ago

“New product, sprayed in the exact colour, speedy recovery, helpful staff.”

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Posted 5 years ago

Good Morning Maria, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements on this occasion!

Posted 5 years ago

“Quality replacement drivers wing mirror after being vandalised. Great colour match too”

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Posted 5 years ago

Good Morning Darren, Thank you for the brilliant feedback, we are really pleased that you are happy with the product.

Posted 5 years ago

“It arrived when promised.”

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Posted 5 years ago

Good Morning John, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements on this occasion.

Posted 5 years ago

“Very slick presentation and wonderfull photo's ,”

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Posted 5 years ago

Good Morning Jonathan, Thank you for the brilliant feedback, we are pleased you are satisfied with our service.

Posted 5 years ago

WingMirrorMan is rated 4.0 based on 869 reviews