WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.99

4.0 Rating 865 Reviews

74 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 865 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received the mirror yet”

Helpful Report

Posted 5 years ago

Good Morning Steve, I have reviewed the order information and can see that the item you have purchased had an import lead time of 10-14 days. This information is made extremely clear on our website and we are unsure of your reasoning behind this feedback. If you require any assistance regarding your order, please contact us.

Posted 5 years ago

“nothing yet, still waiting for response.”

Helpful Report

Posted 5 years ago

Good Morning Robert, We are sorry to hear that you have not received a response. Can you please advise what information or assistance you are awaiting as I cannot see any communication notes from you on our system?

Posted 5 years ago

“Mirror glass arrived in a broken state, despite sending a picture and explaining the packaging gave no indication of fragile contents, so it is not likely to be looked after in transit. I can't do any more, either you believe me and give me a refund as I have had to purchase one elsewhere or we part company.”

Helpful Report

Posted 5 years ago

Good Morning Royce, I can see that this issue has been discussed on multiple occasions and that your matter is being handled. Persistently leaving feedback on multiple third party platforms will not assist in rectifying this issue for you.

Posted 5 years ago

“Item as per order, colour as per order. Delivery fast, and quality was very good. Thank you”

Helpful Report

Posted 5 years ago

Good Morning Anne, Thank you for the brilliant feedback, we are extremely pleased we have been able to assist you with your requirements on this occasion.

Posted 5 years ago

“The whole process of ordering and receiving the wing mirror assembly plus having it painted to match vehicle colour was a straight forward. Would recommend to any motorist requiring parts to use the said company without hesitation. Thank you Terry H Cheltenham, Glos.”

Helpful Report

Posted 5 years ago

Good Afternoon Terry Thank you for the brilliant feedback! We are extremely pleased that we have been able to assist you on this occasion! We are glad that you are satisfied with both the product and the professional paint service provided!

Posted 5 years ago

“Nothing. You didn't get the part in stock after waiting over 2 weeks for it so ended up getting a refund. The refund was pretty much hassle free though. Oh the chat screen was pretty handy and was answered quickly”

Helpful Report

Posted 5 years ago

Good Morning, We are sorry to hear that you experienced an issue with a stock discrepancy on the product purchased. We do try to keep all customers informed at all times regarding the availability of our products! We are pleased that the remainder of our service was satisfactory and that we was able to assist you when it came to processing your reimbursement!

Posted 5 years ago

“The quality of the hinges”

Helpful Report

Posted 5 years ago

Good Morning Richard, We are sorry to hear that you are experiencing an issue with a product that has been received. We would love to assist you with this enquiry, for any technical enquiries please contact aftersales@buyitonline.ltd so a part technician may discuss this with you!

Posted 5 years ago

“The Speed in which (following a telephone conversation) that you confirmed that the part would be suitable. The Speed in which they told me that delivery would be delayed, The Speed you took in taking the money. The Speed that they took in referring me to Their returns policy when I telephoned telling them that the item was not fit for purpose viz. you can, providing your sitting in the passenger seat, get an excellent view whilst reversing, unfortunately I have a right hand drive vehicle and when I sit in the drivers seat I can only see the pavement and shops I have passed. Not a happy experience I have completed a product return form and am awaiting a response.”

Helpful Report

Posted 5 years ago

Good Morning Chris, We are sorry to hear that you have experienced an issue with a product that has been received. If you have completed our product return form, then a response would be provided to you to ensure that a resolution is met for you.

Posted 5 years ago

“My wing mirror was delivered promptly and well packaged. The colour is excellent. I am very pleased with the wing mirror and the excellent service. Thank you.”

Helpful Report

Posted 5 years ago

Good Morning Elizabeth, Thank you for the brilliant feedback, we are extremely pleased that we have been able to assist you on this occasion with your requirements!

Posted 5 years ago

“New product, sprayed in the exact colour, speedy recovery, helpful staff.”

Helpful Report

Posted 5 years ago

Good Morning Maria, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements on this occasion!

Posted 5 years ago

“Quality replacement drivers wing mirror after being vandalised. Great colour match too”

Helpful Report

Posted 5 years ago

Good Morning Darren, Thank you for the brilliant feedback, we are really pleased that you are happy with the product.

Posted 5 years ago

“It arrived when promised.”

Helpful Report

Posted 5 years ago

Good Morning John, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with your requirements on this occasion.

Posted 5 years ago

“Very slick presentation and wonderfull photo's ,”

Helpful Report

Posted 5 years ago

Good Morning Jonathan, Thank you for the brilliant feedback, we are pleased you are satisfied with our service.

Posted 5 years ago

“Everything”

Helpful Report

Posted 5 years ago

Good Morning Anthony, Thank you for the brilliant feedback, We are pleased that you are happy with our service.

Posted 5 years ago

“Ease of website use.”

Helpful Report

Posted 5 years ago

Good Afternoon John, We are sorry to hear that you experienced an issue with a product that has been received, resulting in you needing to return the product. The only deductions made are relevant to which return service you opted for, we do not charge for our free delivery service.

Posted 5 years ago

“POSTED QUICK AND A GOOD PRICE WOULD USE AGAIN”

Helpful Report

Posted 5 years ago

Good Morning Paul, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you with this enquiry!

Posted 5 years ago

“Good clear information. Prompt reply to questions. Item arrived on time in good condition. Very reliable service”

Helpful Report

Posted 5 years ago

Good Morning B Creighton, Thank you for the brilliant feedback, we are extremely pleased that we have been able to assist you on this occasion!

Posted 5 years ago

“Price time it took to come”

Helpful Report

Posted 5 years ago

Good Morning D Nicholls, Thank you for the brilliant feedback, we are really pleased that we have been able to assist you on this occasion!

Posted 5 years ago

“Wasn't totally impressed not sure who was dealing with item”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for taking the time to review us, do you mind telling what service you were not overall impressed with and any feedback on how we can improve this in future orders?

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you so much for the positive feedback, were very pleased that your happy with the product and the service provided by us!

Posted 5 years ago

WingMirrorMan is rated 4.0 based on 865 reviews