Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamsons My Florist, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,157 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamsons My Florist,
Beechwood Nurseries, 17 Houston Mains Holdings,
Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 21st February 2025

247

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the valentine's day gift box delivered for my partner and I have to say very disappointed with the quality and also lack of flowers in the box. I wasn't expecting them to look exactly like the picture on the website, however they weren't even close. I have ordered flowers a few times and always been satisfied with the quality however on this occasion all I can say is very disappointed. It will make me think twice about ordering again.”

Helpful Report

Posted 3 weeks ago

“Got the flowers and the card but no chocolates there but quick enough taking the money for them”

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Posted 3 months ago

“Hi Williamsons, Order just delivered for my Daughters birthday: Took great pains to order a bespoke specific arrangement - namely: Lots of greenery - banana leaves / bear grass - one colour of flower only - white - small roses What was delivered: Assorted flowers - mixture of colours - and types - and many of the flower heads looked tired. No greenery or flowers I specifically asked for (went over this more than once when ordering)- not sure what is in there. Seems to me that this was a preprepared arrangement - that may have been sitting for some time. Definitely not as ordered.”

Helpful Report

Posted 6 months ago

“Booked online for same day delivery as advertised on website. Actually booked on the Sunday evening for Monday delivery. Flowers were not delivered as expected on the Monday. The whole idea of sending them was to welcome them on their first day at work. Doesn’t have the same impact the following day. Emailed to ask if the flowers were delivered and had no reply.”

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Posted 8 months ago

“Hi, I have already written a review. When I visited my daughter in-law I was appalled at the quality and condition of the bouquet I sent to her. I have used this site for at least 15yrs. Monica”

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Posted 11 months ago

“The bunch is smaller and more expensive than other florists. I asked for there to be no lilies in the bunch but there was. Very disappointing.”

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Posted 11 months ago

“I order quite often from yourself and the last couple of times I have been really disappointed in the quality of the flowers. These flowers are already wilted and some dying. Not what you would expect and not the first time this has happened.”

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Posted 1 year ago

“Very very disappointed with the quality of the bouquet , if I had walked in the shop I would have expected a reduction of 66% as they were weathered. Thankfully my sister who lives two minutes walk from the shop returned the bouquet, shop agreed they were not to the standard they look to uphold. They were for a special occasion of Thier engagement so deeply disappointed . I also do not believe they are like the simply pink ordered”

Helpful Report

Posted 1 year ago

“Was told flowers would be delivered on Wed 1st November. Were delivered the day before and left at the wrong house. Specifically told the girl that it was the GROUND floor flat. My friend was told by another neighbour about the flowers sitting on the upper flats doorstep two days later. Flowers had been sitting in the cold for two days. Will NOT be using this company again.”

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Posted 1 year ago

“Recipient did not receive her flowers on delivery date ( which was yesterday).”

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Posted 1 year ago

“Flowers didn’t look like what they did in the picture”

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Posted 1 year ago

“Appalling- having ordered flowers costing almost £100 they couldn't have got it more wrong ' twice, they're excuse was that you can't trust the photos as they are just a guideline!! So why are we ordering from them, however they were given clear verbal instructions and still got it wrong. Can't recommend and will definately not use again.”

Helpful Report

Posted 1 year ago

“Never saw the flowers at the Crematorium and don't know if they were even delivered.”

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Posted 1 year ago

“I picked this company as you could order online. Turns out that the place I chose to collect from had been closed for 3 years which Customer support pointed out as if I was supposed to know this information. They then ensured me the flowers would come by midday, however they were late. I specifically asked for no lillies, and when the flowers came half of them were lillies. Very unprofessional and condescending customer support. Avoid at all costs!”

Helpful Report

Posted 1 year ago

“My order was for funeral flowers to Crematorium and the funeral will be on 03 May, so I do hope that the delivery has not already happened!”

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Posted 1 year ago

“Poor quality for the money £55.00 +£9.00 delivery.”

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Posted 2 years ago

“Spent £58 on flowers to be delivered for my wife's birthday. Delivery was fine but several blooms in the bouquet were found to be faded and discoloured. Phoned to complain, and a replacement bouquet was delivered the next day.”

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Posted 2 years ago

“Just left the flowers lying in the wet pavement at the front door and ripped the card out the flowers and posted it through the letter box not a very nice experience after spending your hard earned money and they couldn’t even phone me as I was making my way there, it wasn’t my fault my partner had to work due to staff shortages!”

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Posted 2 years ago

“I have used Williamsons a few times in the last few years and have to say I was extremely disappointed in the bouquet this time. I understand the prices for everything is increasing but I really expected more for £40. I thought the delivery was a bit steep at £8 and I let it slide at the time but I won’t be using them again.”

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Posted 2 years ago

“I have used this several times before, unfortunately this time the items ordered were not delivered. Refund was issued and no other issues. Will use service again in the hope this was just a one off error.”

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Posted 2 years ago

Williamson's My Florist is rated 4.8 based on 5,157 reviews