Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamsons My Florist, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,159 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamsons My Florist,
Beechwood Nurseries, 17 Houston Mains Holdings,
Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 11th March 2025

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not impressed with the flowers at all given the price. They did not compare to the picture on the website. However, the delivery and quickness of the order where very good.”

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Posted 2 years ago

“The person in the shop wrote the wrong name on the card when I phoned to make the order which is very disappointing”

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Posted 3 years ago

“Hard to say really as I still don’t know if they have been delivered? I did not receive a confirmation Email as per usual. I do not like to contact the recipient (my sister) to ask if she received her Xmas flowers; seems rather tacky!!”

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Posted 3 years ago

“I ordered our Christmas tree from Williamsons this year due to my husband self isolating with COVID, my daughter being immunocompromised and the new COVID variant spreading. We got it delivered so we’re not able to choose it. We put it up tonight and for the amount of money I paid for it I have to say how disappointed I am with it! It is so sparse with quite a bit of brown leafage. I chose Williamsons for their good reputation but beyond words. I will never do this again.”

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Posted 3 years ago

“They couldn't supply the ordered tree so it's hard to leave a good review. Disappointing.”

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Posted 3 years ago

“I ordered flowers to be delivered to friends and explained that there was a security entrance to their house. I left a phone number for the delivery driver to contact them to gain entry. The flowers were left with neighbours at a time when our friends were at home. So I am very disappointed with Williamson’s service.”

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Posted 3 years ago

“Totally unimpressed”

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Posted 3 years ago

“Very poor Used on three occasions recently and never again Paid £60 For one bouquet last week for mrs and the one I’ve just bought from Morrison’s would beat it in quality Surely one bouquet shouldnt be half the price of the other”

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Posted 3 years ago

“I was very disappointed with the flowers which were delivered. I have used Williamson once online and a couple of times instore at the Livingston garden centre, and the quality has been great. This time the flowers were very poor value for money. Perhaps it's because I selected the "no lillies" option and these were removed, but that made the bouquet very small. I don't think anything was added instead of the lillies which would have been a fairer thing to do. It certainly was not clear that selecting that option would result in bouquet which was very small. I would appreciate this being reviewed and made clear on the website and also would ask that something is done to make up for the poor standard on this occassion.”

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Posted 3 years ago

“They aren't even here”

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Posted 3 years ago

“For our 50th wedding anniversary my wife received courier delivered flowers from Hampshire, Bristol, Edinburgh and also your offering, Being disappointed with your content I discreetly checked with other senders how much they paid excluding delivery charges and found my payment amount to be in line with theirs. Your content was rubbish in comparison being in the main greenery and three Easter eggs on sticks which were immediately binned. By Monday your offering was consigned to the compost bin! Being satisfied in the past I was disgusted. We will not be using you again in the future and have informed our friends.”

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Posted 3 years ago

“Extremely disappointed. Flowers looked tired and cheap. bouquet tiny Requested red rose separate to bouquet but just stuck in the middle Was embarrassed”

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Posted 3 years ago

“I was very disappointed with the flowers and today I had to bin them. Normally my flowers last 3-4 weeks as I lol after them.”

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Posted 3 years ago

“Really disappointed with value for money. Flowers looked nothing like picture in quantity.”

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Posted 3 years ago

“Poor selection of flowers, I will not purchase again.”

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Posted 3 years ago

“Flowers have not arrived this message is 15.30 Sunday 14 th of February 07774 946524 Neville Colegrove A very very irate customer this is absolutely appalling and to make this worse no answer from your phones absolute diabolical. Mr Colegrove”

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Posted 4 years ago

“We asked for sympathy flowers to be sent out to someone and we selected neutral and after speaking with a colleague on the phone we were told this would be creams and white. After seeing the flowers they were multi-coloured - pinks etc. This wasn't really appropriate for the occasion mentioned. The woman on the phone was lovely but the fact the wrong item was sent out for such a delicate matter was extremely disappointing.”

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Posted 4 years ago

“Ordered for same day delivery (confirmation email shows same order & delivery date being 19th Dec, flowers arrived on 21st.”

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Posted 4 years ago

“I ordered flowers on Saturday 29 November to be delivered on Tuesday 1 December, paying £8 for delivery. The flowers were for my stepmum’s 78th Birthday. When I rang her at 7pm on Tuesday, no flowers had arrived. I then wrote an email to which I have not received a reply. The flowers were eventually delivered at 9pm on Tuesday. I think that’s an incredibly late delivery time for birthday flowers and will not be using you again. Very disappointed that my email has had neither a reply, explanation or apology. I think the £8 delivery charge is ridiculous for such late delivery.”

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Posted 4 years ago

“Saturday was the day that my wedding was supposed to be but we had to cancel due to covid-19. I ordered some flowers paying the extra fast delivery service because my girlfriend was going to work at 11am. But I also explained when I made the reservation that if there was no one at home they should leave the flowers with the neighbours, which did not happen. Instead they told me I could pick it up in Livingston, which it was impossible to me, so I agree that you could bring it again on monday. The problem is that on monday I did not have any news about the flowers until 1:30pm because I called you again asking what was going on with my flowers because we were at home only until 3pm. We finally received the flowers late in the afternoon and you droped it in our neighbours house, like you should do on saturday. I am very disappointed with the service and with your behavior and I would like to receive at least the refund of the payment for fast delivery.”

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Posted 4 years ago

Williamson's My Florist is rated 4.8 based on 5,159 reviews