Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamsons My Florist, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,159 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Williamson\'s My Florist Reviews$

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamsons My Florist,
Beechwood Nurseries, 17 Houston Mains Holdings,
Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 11th March 2025

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers that I ordered were not the colour that I requested. When I called to complain, as they were a golden anniversary present, I was told that the managing director would call me back. Three days later I'm still waiting on the call. Terrible service.”

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Posted 4 years ago

“Very disappointed with the quality of the bouquet. It only had 3 roses and 5 like big daisies. And far too much green. I wanted to see a lot more flowers and less green.”

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Posted 4 years ago

“I was really upset and disappointed that the flowers I ordered for the top of the coffin at my father’s funeral never arrived .”

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Posted 4 years ago

“Williamson's was my first choice for flower delivery to a sick friend in West Lothian. Disappointed at few flowers in the expensive bouquet. First size was £40 plus £7 delivery. Florist's choice only. A small independent local florist to me said prices if anything are slightly cheaper just now and she holds practically all her usual range and offers choice to customers. I don't think Williamson's was worth the money.”

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Posted 4 years ago

“Never got delivered !!!!!!!!!! And it was a £50 purchase for my mums birthday. Terrible.”

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Posted 4 years ago

“Hi, I called yesterday and sent pictures to telesales email address. I ordered a vibrant bouquet for my mum who’s 78. There was far to much greenery. A lot of it was brown and withered. I’ve sent pictures, I haven’t heard back from anyone yet. Mum doesn’t want a replacement.”

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Posted 4 years ago

“Paid extra to have delivered on Sunday but still they delivered on Saturday, my mother while delighted at receiving the flowers said that they probably wouldn't last the week out. Disappointed ☹️”

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Posted 4 years ago

“Waste of money dead in 6 days bought cheap bunch of flowers from lidl still flowering under ten pounds for my daughter will not use them again or recommend”

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Posted 5 years ago

“Flowers arrived dropped and petals falling off and no chocolates as ordered”

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Posted 5 years ago

“I phoned twice to cancel the order. They still tried to deliver. Had to ring again today. Still waiting for my refund. Won't use them again”

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Posted 5 years ago

“Disappointed beyond belief. Having purchased a premium bouquet for to give to my mother at my 50th celebration on Saturday night, the flowers were so disappointing considering the price I had paid for them. 2 roses in the bunch and the other foliage had 'dead heads' on them. I honestly could have purchased better from a Tesco supermarket at less than half the price.. I would actually welcome your feedback on my order? I was a new customer to Williamsons but based on this rather expensive right-off, I can confidently say that I will be making no further purchase,”

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Posted 5 years ago

“Williamsons's do not directly send you the discount code for your next order. In one years time when you re-order, you will pay full price, yet again. B*llshit. ********* Review this shower of charlatans and the next time you order from them you will NOT find your discount code in your inbox. Uh Huh. Williamsons do not send you the discount code”

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Posted 5 years ago

“If you get cut off forget about ever trying to get in touch with the same person again. After getting 90% through my order the call dropped. Each time I called back the "Broughty Ferry Shop" I ended up in different geographical locations. When I eventually got back to the same location, my order had been discarded. What a waste of 20 minutes and 5 international calls! Need a better call management system. And how about starting with "What's your number so if the call drops I can call you back!"”

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Posted 5 years ago

“I have sent an email for owners contact details. The flowers I last send were a disgrace. Nothing like the ones I ordered. I have a photo to send him. My sister - the recipient also thought they were a disgrace too.”

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Posted 5 years ago

“For the first time I was upset at the flowers delivered to my mother in law. What I odered was not delivered in total. My mother in law was also disappointed, she said the flowers were just plopped in a tin and she had to replant them right the next day after she recieved them. I”

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Posted 5 years ago

“When ordering I specifically requested that no Lillies were to included and this was put on the order form by the assistant with other flowers to be substituted. There are at lest 6 lillies in the display. What are your comments on this?”

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Posted 5 years ago

$Read Williamson\'s My Florist Reviews$

Hi George, please accept our sincere apologies for what has happened with your flowers. I will message you privately to get this resolved. Kind Regards

Posted 5 years ago

“Flowers did not arrive in time for Mother's Day. It appears they outsourced the delivery to someone unreliable who could not be contacted by Williamson's when the disaster became apparent. Will not use them again.”

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Posted 5 years ago

“They did a decent job on this particular order but the company are in the dark ages. You cant order vouchers online or over the phone and when you try to call it rings out any way. Unless they change they wont be alive in 5 years time! A shame because products are good.”

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Posted 5 years ago

“very disappointed with the size of the bouquet as I paid more to get a bigger size and too be honest I would not have liked to see the normal size. It is nothing like the picture at all.”

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Posted 6 years ago

“Flowers never arrived at the church. Really disgraceful. Daughter Linda Kiernan has asked for flowers to go to widow as compensation”

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Posted 6 years ago

Williamson's My Florist is rated 4.8 based on 5,159 reviews