Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,048 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 20th January 2025

444

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , immediate confirmation of my order . Delivered on time very impressed with them.”

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Posted 1 year ago

“Great customer service and product. Thank you”

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Posted 1 year ago

“Have used before. Often have the best prices. Reliable and punctual. Will use again.”

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Posted 1 year ago

“Excellent service & delivery, can’t be faulted. Very pleased with the Nikon Z50 camera.”

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Posted 1 year ago

“Great service as always from Wilkinson Cameras, fest delivery of my online order.”

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Posted 1 year ago

“My experience isn't over yet, but there is nothing Wilkinsons can do to redress the balance. Ordered and paid for a Sigma 100-400mm Nikon fit lens and USB Dock. They arrived yesterday 6/4/23 and everything looked good until I tried to mount the lens on my D750, only to discover the lens they have sent me was a Canon fit. The Sigma USB on the other hand was the correct Nikon fit. The consequences of trying to mount a Canon lens on my Nikon Body could have resulted in costly damage to both the D750 and indeed the lens. They have none in stock as we speak, which means I have no chance of getting the lens I want, without a wait. I'll be asking for my money back and expect them to arrange collection of the Canon fit lens.”

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Posted 1 year ago

Good morning, I’m very sorry that you have been sent the lens in the wrong mount and for any inconvenience and aggravation this has caused you. This must have been a picking error, which should not happen with the systems we have in place. This will be throughly looked into and addressed. It doesn’t appear that you have contacted our Customer Service team about this. We would have been able to alleviaate your concerns and put plans in place to address them. I can’t see any email correspondence from you and as it is Good Friday and our Customer Service department is closed, I am unable to check the phone records just now. The reason the system is showing the Nikon fit out of stock is because as far as our stock is concerned, you have been sent the Nikon version of that lens. We would be more than happy to arrange a swap so that you have the correct lens. Alternatively, I would understand if you simply wanted a refund and to arrange a free return of the incorrect lens. I really am truly sorry for any inconvenience caused and I hope you will allow us the opportunity to correct this for you. I can see from your records that you have had many positive purchase experiences with us previously and so will know that this is a unusual mistake. Due to the long bank holiday, I’m afraid it will be Tuesday before plans can be put in place, but I have contacted the Customer Service team and asked them to contact you as a priority on Tuesday morning. I hope you have a lovely Easter Weekend although, I’m sorry that you won’t be able to use your lens as you had probably planned. Regards, Alex | Wilkinson Cameras

Posted 1 year ago

“Easy quick purchase, just what I wanted and quick delivery. Thank you”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Quick delivery of photo paper which was packaged very well would recommend 100%”

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Posted 1 year ago

“Excellent service. Memory card ordered online. Good price and delivered next day. Bought a camera in the Chester shop a few months ago. Good advice given over the phone and in the shop. Part exchange offered for my 'old' camera. No pressured selling. All good Thank you”

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Posted 1 year ago

“I delt with both the Liverpool and Chester branches. I received exceptionally good customer service from both stores, and the pre-owned camera I bought is as good as new. I couldn't be happier.”

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Posted 1 year ago

“Fantastic speedy service with great communication. Thank you :)”

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Posted 1 year ago

“I am very impressed with the efficiency and speed service provided by Wilkinson Cameras. Their prices are very competitive too. Thank you.”

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Posted 1 year ago

“Ordered a tripod, much cheaper than anywhere else online… was initially worried that there must be a catch. No need to worry the service from Wilkinson was excellent the item arrived when they said it would in perfect condition. Will definitely order from Wilkinson in the future”

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Posted 1 year ago

“New camera was extremely well packaged and delivered in good time! Recommended!”

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Posted 1 year ago

“Service was very efficient, quick delivery once order had gone through. The camera has not been used yet as it is for a birthday present so can’t comment on the item”

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Posted 1 year ago

“Great Service. Delivered on time. Super product.”

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Posted 1 year ago

“Prompt and excellent value.”

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Posted 1 year ago

“Seems they were the only dealers in the country that had the part I wanted. Delivered the next day. What more do you want?”

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Posted 1 year ago

“Excellent service with very knowledgeable staff.”

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Posted 1 year ago

Wilkinson Cameras is rated 4.9 based on 6,048 reviews