Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,014 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 13th January 2025

N Hubbard

Wilkinson Cameras 5 star review on 7th January 2025

D Kennedy

Wilkinson Cameras 5 star review on 27th November 2024

M Segal

Wilkinson Cameras 5 star review on 30th September 2024

Wilkinson Cameras 5 star review on 26th September 2024

Wilkinson Cameras 5 star review on 6th September 2024

D Kerr

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed by Wilkinson camera. Recent made switch to Sony so made a couple of large purchases. Impressed by security put in place to ensure not fraudulent purchase and the customer service centre. Excellent website making current deals clear no messing about with offer codes. Will be making all future purchases big and small from here.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you so much! We try our very hardest to make promotions clear and simple to use and it's great that you've noticed we don't mess around with offer codes when we can avoid it - we try to make you jump through as few hoops as possible. We hope you love your new Sony set up and we're here for you to provide aftersales support as well as in the run up to purchase, so please don't hesitate to get in touch if you need any information. Kind regards, Wilkinson Cameras

Posted 2 years ago

“Quick delivery and easy to purchase from”

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Posted 2 years ago

Thanks for shopping with us and also taking the time to leave a review!

Posted 2 years ago

“Availability of stock was amazing and the speed of getting it posted.”

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Posted 2 years ago

Thanks so much for shopping with us and taking the time to leave a review. Hope you love your new purchase!

Posted 2 years ago

“Will definitely use them for future purchases. Wide selection of all things photography, and lots of retro stuff as well. Price was the best I could find online as well so highly recommend.”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Great service and hassle free. Delivery on time and everything was great, as it should be.”

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Posted 2 years ago

“Great service with a fast delivery”

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Posted 2 years ago

“Manfrotto tripod. Perfect item. Quick delivery, arrived on time. Well packaged. I would definitely use their Web site again. I am not the sort of customer that will give top marks, as I believe that there is always room for improvement. Real score 4.9 out of 5. Many thanks.”

Helpful Report

Posted 2 years ago

“I bought Gitzo legende tripods to use on my summer holiday and I am very satisfied with the quality.. it goes well with the Leica M camera. Thank you again for the quick and safe delivery. (I'm now looking for a backpack size between min.18L -max 25L.)”

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Posted 2 years ago

“Amazing quick response and shipped the item on the same day as I ordered it. Nicely packaged, item exactly as described”

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Posted 2 years ago

“Excellent service, frequent updates & the camera arrived a day early.”

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Posted 2 years ago

“My main hobby is photography having got my first camera, a Brownie 127 for my ninth birthday in 1962. I am a great believer in buying second hand equipment and have bought quite a few cameras and lenses over the years. I have just purchased a Zeiss Batis lens from Wilkinson's and was suprised by the value, compared to the two, other, options from other used equipment retailers. The item from Wilkinson was in better condition and still cheaper, so I was very delighted with my purchase. The web experience was easy peasy and I was particularly pleased that I could buy as a guest rather than being forced to create an account, followed by loads of emails with offers etc. The lens arrived well packaged and in perfect order. I was impressed by how clean it was on opening the box, some I have bought have arrived with a layer of window dust on them. I can easily rate Wilkinson's as a retailer of considerable merit.”

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Posted 2 years ago

“Wilkinsons were able to sell me the camera I was looking for. It was delivered as promised. I was kept informed of the process by both Wilkinsons and the courier they used.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Missed the next day's delivery cut-off by 6 minutes, however, I wasn't aware of this when ordering. The next day I phoned to find out why my order never arrived. I was then informed, of the cut-off time. The item at this point wasn't despatched and I asked customer services for a refund on delivery. I was told NO. The delivery rules are displayed on the website. Wilkinson's didn't want to know and was completely unsympathetic and unhelpful on the issue. I then cancelled the £750 order (full refund) and took my business to John Lewis and bought a different camera for £1500. Wilkinson's reluctance to help cost them this sale and any future business from me. Very Poor.”

Helpful Report

Posted 2 years ago

Good afternoon, Your order was placed at 3.33pm, 33 minutes after our dispatch cut off. Our collection had already been by the time your order was placed. This cut off time is clearly shown in both the shopping basket and at the checkout stages of purchase when choosing your delivery option. It is also covered on our Delivery Information page. Your dispatch confirmation email, sent just 5 minutes after your order was placed also included a note stating that the order had missed the collection for that day and would therefore be dispatched the following day. You were extremely rude on the phone to our staff members, which is why you may have perceived that they were unsympathetic towards your mistake. Regards, Wilkinson Cameras

Posted 2 years ago

“Good product - good price - good delivery.”

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Posted 2 years ago

“Excellent value for money. Customer service was good - rapid despatch and good communication”

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Posted 2 years ago

“Excellent service fast delivery of items highly recommended.”

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Posted 2 years ago

“Website was easy to use, camera was delivered very quickly. Everything fine, good service.”

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Posted 2 years ago

“Fantastic service. Ordered my item late afternoon and it's been literally dispatched within half hour. Item in great condition packed well. Thank you!”

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Posted 2 years ago

Wilkinson Cameras is rated 4.9 based on 6,014 reviews