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Wilkinson Cameras Reviews

4.9 Rating 6,013 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,139
 Metrics Info
4.9
Based on 6,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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D
Verified Buyer
“Great price and prompt delivery”
Helpful Report
Posted 6 months ago
A Lane
Verified Buyer
“Very good service with great communication, so Wilkinson get 5 stars from me. My Nikon grip works but the battery conact is somewhat tempramental. i'm hoping it will 'bed-in' with use but electrical contact is not alaways made first time. Clearly a Nikon issue not Wilkinson...”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Item received promptly and was as described”
Helpful Report
Posted 6 months ago
I Atkinson-Lewis
Verified Buyer
“Manfrotto 230 Tripod SNOW shose, them are very well made and on very sfot ground.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Good reliable service and a quick delivery.”
Helpful Report
Posted 6 months ago
H
Verified Buyer
“Excellent, knowledgeable, helpful, friendly staff.”
Helpful Report
Posted 6 months ago
G Webb
Verified Buyer
“I recently bought a used Canon EOS 7D Mark II from Wilkinson Cameras. This was my first purchase from them. The camera arrived quickly and was well packaged with care. Wilkinson's confirmed my order per email and supplied a tracking number to follow the order, which I found reassuring. The camera was as described online, although I have not had the opportunity to test all the functions yet. However, due to my positive experience with the ordering and feedback, I feel confident that the camera has been fully tested by Wilkinson's as stated. Additionally, I asked Customer Services a couple of questions prior to my purchase, and I they were very thorough and helpful with their answers. I'm very pleased and would recommend them.”
Helpful Report
Posted 6 months ago
C Millington
Verified Buyer
“Delivered promptly, safely and at a good price”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Excellent customer service by Lily who helped sort out a problem caused by one courier service. I definitely recommend them for the support they give.”
Helpful Report
Posted 6 months ago
H Prosser
Verified Buyer
“Great service by Wilkinson Cameras with an online purchase of a Panasonic L-mount 14-28. Great price and it arrived very quickly too.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“always amazing service”
Helpful Report
Posted 6 months ago
H Zahid
Verified Buyer
“Online web team helpful when spotting issues with website. Reserved item until stock issue resolved. When ordered Camera arrived next day even received a phone-call to confirm everything. Great service and great quality camera “.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Ordered an L bracket for my Z8 and although I went for the free delivery it was despatched quickly so a great service. My only complaint is that they use FedEx as a currier and I was given a delivery slot of 08.50-12.50 and it arrived at 13.26. So a lot of waiting time and this is not the first time FedEx have not hit their suggested window. I am sure Wilkinson use them for good reason but it would be helpful if their App was more like DPD where you get a 2 hour slot and can see where the delivery van is on their interactive map. The guy who delivered it did appologise for being late so positive in that respect however in todays technological environment you would think all curriers could provide small delivery windows and be more accurate on delivery time. This however would not stop me using Wilkinson again I have found them to be a good helpful supplier.”
Helpful Report
Posted 6 months ago
Good Afternoon, Thank you for your feedback we are sorry to hear that your parcel did not arrive in the allotted time with FedEx, delays could be due to a number of reasons, but we are glad the order arrived within the service that was selected on your order ie, 3-4 working days (note that on occasions if drivers are delayed that deliveries can take up until 7pm) We hope you enjoy your new item Kind Regards Wilkinson Cmaeras
Posted 6 months ago
D Moore
Verified Buyer
“Over the years I have found the salesmpeople in the shop have excellent knowledge not just of the products but also photography. Whether I know what I want or I am unsure they have always help me to find the products and accessories that suit my needs. Would definitely recommend Wilkinson Cameras Debbie”
Helpful Report
Posted 6 months ago
P Travis
Verified Buyer
“I found what I needed on the website easily and ordered an APS sensor cleaning kit, delivery was by Royal Mail and took 2 days which was pleasing. Easy to follow instructions were on the kit box and my sensor was cleaned within minutes. Would definitely buy from Wilkinson Cameras again.”
Helpful Report
Posted 6 months ago
P Corrie
Verified Buyer
“Having looked for months at several sites for Fuji provia 100F film I noted 5 films on stock. Easy web site to navigate around and ordering up easy plus payment. E mail recipient within the hour Plus e mail to say they was out for delivery plus a tracking number Well packaged up Prompt service well recommended”
Wilkinson Cameras 5 star review on 24th June 2024
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Great service.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Prompt delivery, good price and appropriately packaged. Buy with confidence”
Helpful Report
Posted 6 months ago
J Sansom
Verified Buyer
“Originally bought a good value second hand lens from them before realising I bought the wrong one. The return and refund was handled quickly and efficiently. You can really tell the professionalism of a company when they are giving money back to you!”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Fit for purpose”
Helpful Report
Posted 6 months ago
Wilkinson Cameras is rated 4.9 based on 6,013 reviews
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