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Wilkinson Cameras Reviews

4.9 Rating 6,080 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,184
 Metrics Info
4.9
Based on 6,080 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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B Schiowitz
Verified Buyer
“My camera came so quickly and was in exactly th condition the mention on the site.”
Helpful Report
(Online) - Posted 4 months ago
A Redmond
Verified Buyer
“A good shopping experience with Wilkinson Cameras all round. Bought a kit of a Lumix S5ii and 2 lenses, which had a £500 off deal from Panasonic. Most shops were asking the same price, but unlike the others, Wilkinson Cameras also offered a 3 year warranty on it, so that sold me. And I like to support the smaller retailers when I can. The purchase went through without problems, and I got the despatched email half an hour after placing the order. Pretty swift and seamless process :) It arrived on time the next day (packaged well for protection) and all's working as it should. Very happy with the camera so far. Obviously I can't vouch for their after-sales service (i.e. if something goes wrong) since I haven't needed to use it, but from what I've experienced I'd happily Use Wilkinson Cameras again, and recommend them to friends.”
Helpful Report
(Online) - Posted 4 months ago
J Butler
Verified Buyer
“Online purchace. Good service and update information on a pre-order camera. Recommended supplier.”
Helpful Report
(Online) - Posted 4 months ago
R Church
Verified Buyer
“Excellent Service, Well Packed and Promptly Dispatched”
Helpful Report
(Online) - Posted 4 months ago
B Cook
Verified Buyer
“Excellent service”
Helpful Report
(Online) - Posted 4 months ago
T Catton
Verified Buyer
“Our local store couldn’t do enough to help us when we wanted to buy our son a 21st birthday present. They were helpful, attentive and responded quickly to all our questions.”
Helpful Report
(Online) - Posted 4 months ago
A Wood
Verified Buyer
“allround excellent service”
Helpful Report
(Online) - Posted 4 months ago
A Den Bakker
Verified Buyer
“Fast, competitive pricing and very accurate rating of (used) product!”
Helpful Report
(Online) - Posted 4 months ago
H Pravin
Verified Buyer
“I never bought anything used lenses, but my frist time purchased from Wilkinson cameras I am really satisfied with lense and price.”
Helpful Report
(Online) - Posted 4 months ago
D Conroy
Verified Buyer
“All in order with lens better condition than I expected and super fast and efficient delivery.”
Helpful Report
(Online) - Posted 4 months ago
Anonymous
Verified Buyer
“An excellent company to deal with. Fast delivery and very helpful”
Helpful Report
(Online) - Posted 4 months ago
Anonymous
Verified Buyer
“All ways helpful. Liz in the Liverpool store provided excellent service when I was part exchanging my camera for the updated model.”
Helpful Report
(Online) - Posted 4 months ago
Anonymous
Verified Buyer
“Fast delivery to Northern Ireland. Great deal on purchase. My item has been very well packed and protected. Highly recommend Wilkinson Cameras.”
Helpful Report
(Online) - Posted 5 months ago
K Chitty
Verified Buyer
“Easy to navigate, great deals and payment plans and my lens is spot on I love it.”
Helpful Report
(Online) - Posted 5 months ago
C Cudjoe
Verified Buyer
“Amazing Camera came so quick”
Helpful Report
(Online) - Posted 5 months ago
Mr T Todd
Verified Buyer
“Good service goods in excellent condition and all working as it should. I hope to find the time time to delve a little more deeply”
Helpful Report
(Online) - Posted 5 months ago
N Jones
Verified Buyer
“Very easy to order from the website, emails confirming everything and order sent out very quickly. My only issue was they didn’t include the full tracking number in the email. As a result when my parcel was delayed at the parcel force depot I was unable to track it. I called Wilkinson and they rectified the issue very quickly”
Helpful Report
(Online) - Posted 5 months ago
D Boyle
Verified Buyer
“Great service from the young lady who works here. She is always good with advice and recommendations without being pushy. Very helpful”
Helpful Report
(Online) - Posted 5 months ago
M Deane
Verified Buyer
“Buyer beware Printer faulty Charged £38 to tell me no fault with brand new canon printer (ROBBERS) Excuse Consumables opened! HOW can you check it works without loading ink? I followed all troubleshooting advice from Willkinsons. And Canon on line. I Drew the line when the referee me to contact Canon. Long and hard fight to get return label. And guess what. NO FAULT FOUND! Very convenient. I DO NOT recomend this seller. Use a Large seller with No Quibble Returns. Wilkinsons Cameras rate as a CHINESE eBay Seller. AVOID”
Helpful Report
(Online) - Posted 5 months ago
Good afternoon, Mr. Deane. We attempted to assist you in troubleshooting the issues with your printer on multiple occasions. However, you declined our help and insisted on returning the printer. You also refused to allow us to guide you through the troubleshooting process over the phone and were quite uncooperative with our staff members. You gave us very little choice other than to accept that you would return the printer. You stated that you would return the printer and demand a chargeback from your credit card company. We clearly communicated, both verbally and in writing, that if no fault was found, we could not issue a refund for this printer as it had been opened and used. We outlined the options and available to you and the refund value if found to be in working order. Since you were convinced that the printer was faulty, we provided you with a free postage label to facilitate its return for inspection and testing. Upon inspection, no fault was found. We offered to return the printer to you along with additional guidance on how to use it effectively, or to provide a partial refund to reflect its used condition. You chose to accept the partial refund. If the printer had indeed been faulty, we would have replaced it or refunded your purchase as required. I'm afraid it is unacceptable to test a printer and return it simply because it does not meet your needs or if you have changed your mind. Our priority is to deliver excellent customer service. However, we cannot assist you effectively if you are unwilling to engage with us and I'm afraid that if a non-faulty returned item shows obvious use, we cannot offer a full refund. I do not doubt that any other legitimate dealers would have provided you with the same options as we did. Regards, Alex | Wilkinson Cameras
Posted 5 months ago
Anonymous
Verified Buyer
“I was really impressed with the service from Wilkinson Cameras - emailed every step of the way to keep me updated - very quick efficient service - would highly recommend”
Helpful Report
(Online) - Posted 5 months ago
Wilkinson Cameras is rated 4.9 based on 6,080 reviews
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