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Wilkinson Cameras Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
B Livingstone
Verified Buyer
“Five stars for the prompt delivery. But: The package was incorrectly addressed, (incorrect house number), this was noticed by the regular delivery driver, so no issues. The memory card box was unsealed, had it been used? returned? There was no sign of damage. I informed Wilkinson Cameras and received an apology regarding the incorrect address but could not explain why the item was unsealed. This hasn't put me off using Wilkinson Cameras in the future.”
Helpful Report
Posted 1 year ago
Good Afternoon Barry, Thank you for your feedback. We do apologise that the incorrect house number an error on our part however are glad to hear you have received the parcel, you would have received sms/email notification regarding delivery also. From checking stock movement we can see it was one of our last units in stock which was a clearance line however it should have been communicated with you if we had known the seal was broken. Should you have any issues please don't hesitate in contact us. Kind Regards Wilkinson Cameras
Posted 1 year ago
Mr J Stirling
Verified Buyer
“Good communications, fast delivery and competitive prices”
Helpful Report
Posted 1 year ago
R Wilkes
Verified Buyer
“Delighted with my purchase and Wilkinson cameras”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Excellent website showing a vast range of equipment at realistic prices.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“I bought a used Nikon 200-500MM online so I was a bit worried buying something second hand that I could not check out first. But it was as described in excellent condition and I could not find any marks or scratches whatsoever and works fine so I am very pleased with the lens.”
Helpful Report
Posted 1 year ago
M Hussain
Verified Buyer
“Brilliant communication, expect me to purchase a few more bits from you in the future.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Excellent service delivered in a couple of days.”
Helpful Report
Posted 1 year ago
S Hussain
Verified Buyer
“What a phenomenal company, I was let down by someone else and needed the items with a few days to spare, wilkinson cameras dispatched the same day, even though it was towards the end f the say. The items should have arrived Monday, it got to me on Saturday, two days before! Wow!”
Helpful Report
Posted 1 year ago
M Pindroch
Verified Buyer
“Good selection of gear. One year warranty for used gear. Everything exactly as described. Quick delivery.”
Helpful Report
Posted 1 year ago
Mr R Hewett
Verified Buyer
“I use Wilkinsons cameras because they served well over the last few year,they are friendly helpful and have always delivered as they promise.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“pleasure to deal with. very fast next day delivery and the customer service is excellent.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Fair price, VERY prompt delivery and a good quality product. What more do you need?”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Bought a used Panasonic camera. Was a little wary because there were no photos, just a B+ rating. Chose economy delivery. It arrived extremely fast, and I'm delighted with the camera - it was in excellent condition exceeding the B rating as far as I am concerned. I've used Wilkinson a couple of times before when I've spotted items at competitive prices and was pleased with their service. They aren't high in the hit list when doing a Google search but worth keeping in mind for the future.”
Helpful Report
Posted 1 year ago
Thank you for your feedback. With regards to preowned equipment we do grade them stringently so that the equipment matches their condition however should you wish to see images of the equipment itself prior to purchase we would be more than happy to provide these, just get in touch. We hope you enjoy using your 'new' equipment. Kind Regards Wilkinson Cameras
Posted 1 year ago
Anonymous
Verified Buyer
“Fast service easy to deal with parcel arrived safely and quickly, Thank you”
Helpful Report
Posted 1 year ago
J Lancaster
Verified Buyer
“Very pleased with the price and the quick delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Have been using Wilkinson Cameras in Burnley for decades now. You simply cannot beat the customer service of face-to-face experts and fellow camera enthusiasts. The online purchase was reliable and helpful too. I’ll be back for more lenses soon, I’m sure.”
Helpful Report
Posted 1 year ago
R Morton
Verified Buyer
“Good service good products at competitive prices”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“I still have not received the item you are asking for feedback on!”
Helpful Report
Posted 1 year ago
Good Afternoon, We are sorry to hear you have yet to receive your item before the feedback request (which is an automated response). We can see that your order was dispatched with Royal Mail on the 18th May and on occasions can be delayed or end up with your neighbours. Our customer service department is open 6 days a week (via phone call/live chat/email) and would be more than happy to investigate the matter. Our team have reached out to you with regards to your order. kind Regards, Wilkinson Cameras
Posted 1 year ago
UPDATE: from checking with Royal Mail system, we can see that the item was Delivered at: 10:35, Friday 26 May 2023.
Posted 1 year ago
Anonymous
Verified Buyer
“Lens quality as described at an attractive price. Next day delivery so all went very well.”
Helpful Report
Posted 1 year ago
Mr S Ager
Verified Buyer
“Always a great experience with Wilkinson Cameras. Keen prices and great service.”
Helpful Report
Posted 1 year ago
Wilkinson Cameras is rated 4.9 based on 6,014 reviews
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