Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,048 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Tell us how Wilkinson Cameras made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wilkinson Cameras 5 star review on 20th January 2025

444

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast, good delivery. Well packaged. Thank you.”

Helpful Report

Posted 2 years ago

“Easy to complete order and delivery was as expected.”

Helpful Report

Posted 2 years ago

“Great used Olympus 8-25 f 4 at a very fair price and in spotless condition. Quick efficient service and delivery.”

Helpful Report

Posted 2 years ago

“Very helpful pre-sales for a used camera, pictures taken on request. Decided to return camera (not a fault, realised it wasn't for me) .. return handled very amicably. Resolved quickly. Could not have been happier with customer service.”

Helpful Report

Posted 2 years ago

“I purchased a Gitzo tripod it was the best price I found online and was delivered incredibly fast. Excellent service.”

Helpful Report

Posted 2 years ago

“Paid for a next day delivery and i appreciate i placed order late on a thursday night i wasnt expecting to recieve it on the friday but because you dont class Saturday as a working day i didn't recieve my item till the Monday.....if your shop is open on Saturdays why are you not classing it as work day so basically i was forced to pay for a premium delivery service that you know you cant provide you should not be charging premium rates when there isnt the option for it at weekends there should be a cheaper payment option for those instances if u order after a certain time on a thursday when u know you cant deliver a before the following monday its misleading customers”

Helpful Report

Posted 2 years ago

Hi Michael, Our delivery information is here - https://www.wilkinson.co.uk/delivery-information - which shows you the time and cut offs. "Working Days" are defined in the UK as days which are NOT Saturdays, Sundays or public holidays and as this is a standard term, we use it in our postage description. Our order cut off is 3pm, but your order was placed after 8pm and therefore arrived correctly on Monday. As your order was below £100 you did not qualify for free postage options so you did have to pay. The size, shapre and weight of your item meant it could not be sent Royal Mail or a less expensive courier option and so you were only shown the option for a "next working day" delivery. Hopefully this makes more sense now. It's great to see that your item arrived on time. Thanks for shopping with us, Wilkinson Cameras

Posted 2 years ago

“Delighted with the used macro lens that I purchased from Wilkinson Cameras. The Lens is in its original box and is in mint condition. The items arrived within the stated timescale and the delivery was easy to track. I will definitely use Wilkinson cameras again.”

Helpful Report

Posted 2 years ago

“Liverpool Bold Street store. Wanted to say a big thank you to Owen and the team for all their help. Great service and advice.”

Helpful Report

Posted 2 years ago

“Ordered 2 items in 1 order, both arrived the next day from different stores. Very securely packaged. Reasonable price and very happy with the service I received”

Helpful Report

Posted 2 years ago

“Very helpful, efficient and prompt service. Queries dealt with speedily and efficiently before I placed my order. Good communications throughout the process. Delivery as promised.”

Helpful Report

Posted 2 years ago

“Great communication with the camera. Highly recommended”

Helpful Report

Posted 2 years ago

“Lens arrived as described. Was pre-owned but in great condition.”

Helpful Report

Posted 2 years ago

“Purchases as advertised. Quick delivery.”

Helpful Report

Posted 2 years ago

“Amazing. I use them a lot.”

Helpful Report

Posted 2 years ago

“The item was delivered promptly and was exactly as described. I would deal with Wilkinson Cameras again.”

Helpful Report

Posted 2 years ago

“Delivered very quickly. No fuss. Would use again.”

Helpful Report

Posted 2 years ago

“Great service, item as described and delivered promptly”

Helpful Report

Posted 2 years ago

“Finding and buying Fotospeed Panoramic paper on the website was easy and at a price that couldn't be matched anywhere, even with the inclusion of the delivery charge. Unlike some photo paper buying experiences, the paper was well packaged and delivered the next day in perfect condition.”

Helpful Report

Posted 2 years ago

“I paid for a "Used flash for my camera" and I have not yet received it, one week later.”

Helpful Report

Posted 2 years ago

Hi John, I'm sorry you seem to have experienced a delay with the courier service. Your item, ordered on Jan 27th was dispatched with DPD and notification sent on the same day. It seems you received this email as you requested delivery to a safe place. Our Customer Service team would have been more than happy to help you investigate any DPD delivery issues and resolve them for you. I can't see any emails or phone calls matching the information provided in your order so I have asked the team to get in touch with you instead. They will contact you using the email provided on your order. Alternatively we have a range of contact methods - all responded to rapidly - available: https://www.wilkinson.co.uk/contact-us Regards, Alex | Wilkinson Cameras

Posted 2 years ago

“Delivered 24 after ordering. excellent service It replaces another Lumix which has given 7 years of good service.”

Helpful Report

Posted 2 years ago

Wilkinson Cameras is rated 4.9 based on 6,048 reviews