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Wilkinson Cameras Reviews

4.9 Rating 6,012 Reviews
99 %
of reviewers recommend Wilkinson Cameras
4.9
Based on 6,012 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

I never bought anything used lenses, but my frist time purchased from Wilkinson cameras I am really satisfied with lense and price.
Helpful Report
(Online) - Posted 2 months ago
All in order with lens better condition than I expected and super fast and efficient delivery.
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(Online) - Posted 2 months ago
An excellent company to deal with. Fast delivery and very helpful
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(Online) - Posted 2 months ago
All ways helpful. Liz in the Liverpool store provided excellent service when I was part exchanging my camera for the updated model.
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(Online) - Posted 2 months ago
Fast delivery to Northern Ireland. Great deal on purchase. My item has been very well packed and protected. Highly recommend Wilkinson Cameras.
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(Online) - Posted 2 months ago
Easy to navigate, great deals and payment plans and my lens is spot on I love it.
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(Online) - Posted 2 months ago
Amazing Camera came so quick
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(Online) - Posted 2 months ago
Good service goods in excellent condition and all working as it should. I hope to find the time time to delve a little more deeply
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(Online) - Posted 2 months ago
Very easy to order from the website, emails confirming everything and order sent out very quickly. My only issue was they didn’t include the full tracking number in the email. As a result when my parcel was delayed at the parcel force depot I was unable to track it. I called Wilkinson and they rectified the issue very quickly
Helpful Report
(Online) - Posted 2 months ago
Great service from the young lady who works here. She is always good with advice and recommendations without being pushy. Very helpful
Helpful Report
(Online) - Posted 2 months ago
Buyer beware Printer faulty Charged £38 to tell me no fault with brand new canon printer (ROBBERS) Excuse Consumables opened! HOW can you check it works without loading ink? I followed all troubleshooting advice from Willkinsons. And Canon on line. I Drew the line when the referee me to contact Canon. Long and hard fight to get return label. And guess what. NO FAULT FOUND! Very convenient. I DO NOT recomend this seller. Use a Large seller with No Quibble Returns. Wilkinsons Cameras rate as a CHINESE eBay Seller. AVOID
Helpful Report
(Online) - Posted 2 months ago
Good afternoon, Mr. Deane. We attempted to assist you in troubleshooting the issues with your printer on multiple occasions. However, you declined our help and insisted on returning the printer. You also refused to allow us to guide you through the troubleshooting process over the phone and were quite uncooperative with our staff members. You gave us very little choice other than to accept that you would return the printer. You stated that you would return the printer and demand a chargeback from your credit card company. We clearly communicated, both verbally and in writing, that if no fault was found, we could not issue a refund for this printer as it had been opened and used. We outlined the options and available to you and the refund value if found to be in working order. Since you were convinced that the printer was faulty, we provided you with a free postage label to facilitate its return for inspection and testing. Upon inspection, no fault was found. We offered to return the printer to you along with additional guidance on how to use it effectively, or to provide a partial refund to reflect its used condition. You chose to accept the partial refund. If the printer had indeed been faulty, we would have replaced it or refunded your purchase as required. I'm afraid it is unacceptable to test a printer and return it simply because it does not meet your needs or if you have changed your mind. Our priority is to deliver excellent customer service. However, we cannot assist you effectively if you are unwilling to engage with us and I'm afraid that if a non-faulty returned item shows obvious use, we cannot offer a full refund. I do not doubt that any other legitimate dealers would have provided you with the same options as we did. Regards, Alex | Wilkinson Cameras
Posted 2 months ago
I was really impressed with the service from Wilkinson Cameras - emailed every step of the way to keep me updated - very quick efficient service - would highly recommend
Helpful Report
(Online) - Posted 2 months ago
First class service, I couldn’t ask for better. If the price is right I wouldn’t hesitate using Wilkinson’s again
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(Online) - Posted 2 months ago
Massive range of products, dlivered quickly
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(Online) - Posted 2 months ago
Excellent service and competitive pricing.
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(Online) - Posted 2 months ago
Good service, good range of used products at competitive prices. Condition just as described, if not better! Quick delivery.
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(Online) - Posted 2 months ago
Excellent knowledge and customer care from all the staff at Kendal
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(Online) - Posted 2 months ago
Ordered my camera on a Saturday and they were dispatched on the Monday and I received them them Tuesday! Everything was perfect very happy with my camera!
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(Online) - Posted 2 months ago
I found your shop by chance looking for a camera my daughter wanted for her trip. The camera arrived less than 24 hours later, well packaged and in recycled packaging (amazing!) - what great service. Thank you.
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(Online) - Posted 2 months ago
Really efficient. Great service. The after sales serviuce was amazing and they sorted out a minor issue straight away. Very impressed and will definately use again.
Helpful Report
(Online) - Posted 2 months ago
Wilkinson Cameras is rated 4.9 based on 6,012 reviews