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Wilkinson Cameras Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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G
Verified Buyer
“Went into wilkinson camera store in Preston with the intention of part exchanging some of my equipment to buy a new camera and lens. I expected a long wait to have my equipment checked but was very pleasantly surprised to have it done there and then . Very professionally handled and a reasonable amount of money offered for my equipment, actually more than I expected for some of it.. I left the store very happy with the whole process and with my new camera and lens in hand, namely an Olympus system M5 and a 12-45 f4 Pro lens”
Helpful Report
Posted 1 year ago
D Eccles
Verified Buyer
“My recent transaction with Wilkinson Cameras was excellent, with a competitive price, swift despatch, and impeccable communication. I hope to buy from them again, and can heartily recommend them . Shame more companies aren't as efficient.”
Helpful Report
Posted 1 year ago
D Keenan
Verified Buyer
“Having purchased a range of Sony kit in December from Wilkinsons and subsequently deciding I "needed" a super telephoto lens to go with I decided to stay with them, keeping my purchases local, had all the specific kit I wanted in stock, competitive prices, reliable advice and the final item came in the post in the safest packaging I've ever seen!”
Helpful Report
Posted 1 year ago
D Francis
Verified Buyer
“Thank you Wilkinson Cameras for the very prompt and professional service regarding my film order. With so many internet companies everywhere nowadays, that promise the earth and fail to deliver, I am grateful for the old-fashioned good customer service your company provides. It's rare these days! All the best. Del Francis Photographer www.delfrancis.co.uk”
Helpful Report
Posted 1 year ago
Hi Del, Thank you so much! We try to provide our "in-store service" online. With fewer local camera shops to visit in person these days, we try to ensure the level of service you'd expect from a local camera shop with our online offering... only with a much, much larger range to choose from! Thanks for shopping with us and sharing your website - you have some truly stunning images and lovely to see the medium format and analogue mix in there too. Regards, Alex | Wilkinson Cameras
Posted 1 year ago
D
Verified Buyer
“Hi. I am satisfied. At this price, no one offers so many add -ons. I suggest you give up DPD services because the package was damaged and robbed. Fortunately, the main elements did not disappear.”
Helpful Report
Posted 1 year ago
Hi Dariusz, I'm so sorry to hear that you experienced a problem with your delivery, but relieved that your contents arrived safely despite this. Thank you for leaving a positive review regardless and for bringing this to our attention. I know that one of our team has just given you a call to check everything was ok with your delivery and it seems you have had ongoing DPD issues for various deliveries. This is such a shame to hear as we normally find them very good. We will feed this back to our account manager. However, we will happily ship your orders with an alternative courier in future. Please just drop us an email before or after ordering so we can make sure to send with someone else and hopefully this will mean no further issues... at least when ordering from us! Thanks for shopping with us and I hope you love using your new equipment. Regards, Alex | Wilkinson Cameras
Posted 1 year ago
B Cowan
Verified Buyer
“Good price and quick delivery”
Helpful Report
Posted 1 year ago
K Kerrison
Verified Buyer
“My purchase was a Panasonic 70 - 300mm L mount lens. With £150 off the listed price, this made it the cheapest I could find for this particular lens. Cost aside, I was notified within an hour of placing the order that the lens had been "shipped", so a speedy service. Although I did not pay for next working day delivery, it did actually arrive the next working day.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good quality equipment, good offers. Received what I bought quickly and packed without plastic, then once I wanted to return one of the items they replied with the instructions on how to do it fairly quickly as well. I still haven't gone past that point in the return process.”
Helpful Report
Posted 1 year ago
P Talbot
Verified Buyer
“good service great camera highly recomend”
Helpful Report
Posted 1 year ago
S Brackenbury
Verified Buyer
“Rang first to see if Wilkinson cameras would deliver to a Scottish Island. They would and the postage was very reasonable (compared to other retailers). Lense was in stock and received it very quickly. Very impressed with the overall customer service and will use them again.”
Helpful Report
Posted 1 year ago
N Dunn
Verified Buyer
“Great product and speedy delivery Thank you”
Helpful Report
Posted 1 year ago
A Shaw
Verified Buyer
“Excellent service as per, ordered a preowned lens, it was shipped the same day on next day service and arrived really well packaged”
Helpful Report
Posted 1 year ago
H Pisarski
Verified Buyer
“I found Wilkinson Cameras very efficient and responded quickly to my request both by email and telephone.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Arrived very quickly, packed safely and everything was just as described!”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Nikon Camera remoted arrived Next day!.. Excellent service and good price. Will be ordering again soon.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Great service, nice people. Had it in stock.. bonus... a real, informed person answered a phone and it all got moving efficiently. I've put Wilkinson in my 'must check' list now for kit. Companies who actually have informed and motivated staff who are willing to talk to you is rare and we should support such places.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All as expected. Very good delivery and communication.”
Helpful Report
Posted 1 year ago
G Arnold
Verified Buyer
“Great communication online via Preston and through sales staff at Warrington. Would highly recommend Wilkinsons, first class service for both camera and lenses.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Really pleasant shopping experience, competitive prices and delivery was really fast”
Helpful Report
Posted 1 year ago
Mr R Hewett
Verified Buyer
“Great service helpful staff I could not fault the experience”
Helpful Report
Posted 1 year ago
Wilkinson Cameras is rated 4.9 based on 6,014 reviews
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