Login
Start Free Trial Are you a business?? Click Here

Wilkinson Cameras Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Easy to order and excellent service. Happy to buy from Wilkinson Cameras again.”
Helpful Report
Posted 2 years ago
C Tuohy
Verified Buyer
“Excellent service and product,prompt delivery would use again good company”
Helpful Report
Posted 2 years ago
T Standish
Verified Buyer
“I recently purchased a nikkor 400 2.8 fl lens. This being a speciality order the lens was a couple of weeks arriving. I was however kept up to date re. shipping and expected delivery by Lily from customer services who also telephoned to arrange a suitable delivery slot when the lens arrived at Wikinson's main hub. The lens arrived the next day superbly packed within the morning delivery slot as requested.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for leaving a review and thank you so much for trusting us with such a large purchase. We'd absolutely love to see the images you get from it, so please feel free to share them via email or on social media. It's not every day that such a stunning lens leaves the building! Thanks again and we hope you love using your new lens, Wilkinson Cameras
Posted 2 years ago
Mr G English
Verified Buyer
“I would give 4.5 / 5 if I could. Everything was great except for extra shipping charges for Northern Ireland.”
Helpful Report
Posted 2 years ago
A Hyde
Verified Buyer
“Bought a pre owned camera looks like brand new and even came with a with 2 manuals very happy”
Helpful Report
Posted 2 years ago
Miss J Hopps
Verified Buyer
“Absolutely great, very fast delivery! Very happy with my camera”
Helpful Report
Posted 2 years ago
C Shead
Verified Buyer
“Excellent support from the staff and faultless service from ordering to receipt of my camera”
Helpful Report
Posted 2 years ago
Mr L Anderson
Verified Buyer
“Used camera, condition as described, despatched same day as order and received the following day, excellent service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Lovely camera, really happy with my purchase! Arrived extremely quickly and was packaged very well. I will definitely come back and make some more purchases!”
Helpful Report
Posted 2 years ago
Mr C Edwards
Verified Buyer
“First time ordering from these guys but price was so good I ordered 2 used items and hoped for the best. Both items were delivered fast and the packaging and items were excellent. Absolutely nothing to complain about and will definitely purchase from them again”
Wilkinson Cameras 5 star review on 17th October 2022
Helpful Report
Posted 2 years ago
R Moore
Verified Buyer
“Excellent next day service.”
Helpful Report
Posted 2 years ago
D Hill
Verified Buyer
“Impressive service. I am not normally one for buying gear over the Internet, however, I cannot fault the folk at Wilkinson Cameras. I picked up a 35mm film camera, the item in question was well packaged up, not to mention done very neatly. The camera itself was, if anything, better than described, and came with batteries, nice touch. Off the back of this firs order I cantact them with regard to a couple of other items they had listed. My questions regarding the gerar were answered quickly and concisely, with additional images of the equipment being sent. This all made my decision to purchase so much easier. When dealing with companies that you don't have the chance to visit, then confidence is a big part of the process, and in my dealings with Wilkinson Cameras have certainly impressed.”
Helpful Report
Posted 2 years ago
Mr N Fox
Verified Buyer
“Took ages to send something and eventually admitted that it "did not leave here" despite being emailed to me as being sent (fraudulently, obviously) - they blamed their staffing levels, trying to make them my problem. I do not see why I should look incompetent because a business cannot manage its staffing properly, and then wants to tell fibs about when things have been sent. They did eventually make it right by putting the item on a next day service, but only after some significant pressure from me. Were it not for the initial lies & attempts to make their problems into my problem (er, nope!) this would have been a higher rating but a lack of integrity gives me no choice other than to give the lowest possible mark.”
Helpful Report
Posted 2 years ago
Good morning, We have never "lied" to you as stated in your review and emails to us and to accuse us of having a lack of integrity is entirely baseless. You ordered an item using 1st class postage as the chosen method of shipping, which we do state has a 2-3 working day delivery time (not taking into account ongoing Royal Mail strike action). You ordered on Friday 7th October at around 2am. Your parcel should therefore have been with you by Wednesday 19th at the latest. You emailed us on Monday saying you'd expected the item to arrive Saturday or Monday. Your parcel wasn't dispatched on Friday due to staff shortages, unfortunately no business can plan for last minute staff shortages. However, as a gesture of goodwill and to ensure your parcel arrived within the stated delivery time, your parcel was upgraded to a next working day service and sent via a courier service. You received your parcel on Tuesday 11th, well within the 2-3 working day time stated for your chosen delivery method. Despite several rude emails from you, accusing our staff of lying and being "fraudulent,” they continued to respond to you in a friendly and polite manner. Our full delivery information can be found here: https://www.wilkinson.co.uk/delivery-information/ (this is also referred to at the checkout.) When customers require an item by the following day, it is customary for them to choose and appropriate delivery method. We would advise using a Next Working Day service or a special weekend service in the future. Regards, Wilkinson Cameras
Posted 2 years ago
S Joyce
Verified Buyer
“The item I ordered should have been delivered the following week as I ordered on a Friday. However it was delivered on Saturday morning. So really pleased.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Couldn't believe how quickly you turned round my order! The shipment was ready for depatch less than 15 minutes after I placed the order. Very well done.”
Helpful Report
Posted 2 years ago
Mr T Derbyshire
Verified Buyer
“Brilliant service quick delivery,Very happy with the binoculars, This is the first time I’ve used this company and hopefully not the last”
Helpful Report
Posted 2 years ago
Mr J Rawlinson
Verified Buyer
“Purchased a used lens which was rated B+, and it arrived within a couple of days in excellent condition, this is the first time I have used this company and my experience has been a very positive one.”
Helpful Report
Posted 2 years ago
E Cammack
Verified Buyer
“Materials are very good, easy to carry and spacious”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Received My Order and Happy with the Service 👍”
Helpful Report
Posted 2 years ago
S Ally
Verified Buyer
“Camera, Nikon z50 is good 👍 👍”
Helpful Report
Posted 2 years ago
Wilkinson Cameras is rated 4.9 based on 6,014 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request