Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,047 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Tell us how Wilkinson Cameras made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wilkinson Cameras 5 star review on 20th January 2025

444

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate, great deals and payment plans and my lens is spot on I love it.”

Helpful Report

(Online) - Posted 3 months ago

“Amazing Camera came so quick”

Helpful Report

(Online) - Posted 3 months ago

“Good service goods in excellent condition and all working as it should. I hope to find the time time to delve a little more deeply”

Helpful Report

(Online) - Posted 3 months ago

“Very easy to order from the website, emails confirming everything and order sent out very quickly. My only issue was they didn’t include the full tracking number in the email. As a result when my parcel was delayed at the parcel force depot I was unable to track it. I called Wilkinson and they rectified the issue very quickly”

Helpful Report

(Online) - Posted 3 months ago

“Great service from the young lady who works here. She is always good with advice and recommendations without being pushy. Very helpful”

Helpful Report

(Online) - Posted 3 months ago

“Buyer beware Printer faulty Charged £38 to tell me no fault with brand new canon printer (ROBBERS) Excuse Consumables opened! HOW can you check it works without loading ink? I followed all troubleshooting advice from Willkinsons. And Canon on line. I Drew the line when the referee me to contact Canon. Long and hard fight to get return label. And guess what. NO FAULT FOUND! Very convenient. I DO NOT recomend this seller. Use a Large seller with No Quibble Returns. Wilkinsons Cameras rate as a CHINESE eBay Seller. AVOID”

Helpful Report

(Online) - Posted 3 months ago

Good afternoon, Mr. Deane. We attempted to assist you in troubleshooting the issues with your printer on multiple occasions. However, you declined our help and insisted on returning the printer. You also refused to allow us to guide you through the troubleshooting process over the phone and were quite uncooperative with our staff members. You gave us very little choice other than to accept that you would return the printer. You stated that you would return the printer and demand a chargeback from your credit card company. We clearly communicated, both verbally and in writing, that if no fault was found, we could not issue a refund for this printer as it had been opened and used. We outlined the options and available to you and the refund value if found to be in working order. Since you were convinced that the printer was faulty, we provided you with a free postage label to facilitate its return for inspection and testing. Upon inspection, no fault was found. We offered to return the printer to you along with additional guidance on how to use it effectively, or to provide a partial refund to reflect its used condition. You chose to accept the partial refund. If the printer had indeed been faulty, we would have replaced it or refunded your purchase as required. I'm afraid it is unacceptable to test a printer and return it simply because it does not meet your needs or if you have changed your mind. Our priority is to deliver excellent customer service. However, we cannot assist you effectively if you are unwilling to engage with us and I'm afraid that if a non-faulty returned item shows obvious use, we cannot offer a full refund. I do not doubt that any other legitimate dealers would have provided you with the same options as we did. Regards, Alex | Wilkinson Cameras

Posted 3 months ago

“I was really impressed with the service from Wilkinson Cameras - emailed every step of the way to keep me updated - very quick efficient service - would highly recommend”

Helpful Report

(Online) - Posted 3 months ago

“First class service, I couldn’t ask for better. If the price is right I wouldn’t hesitate using Wilkinson’s again”

Helpful Report

(Online) - Posted 3 months ago

“Massive range of products, dlivered quickly”

Helpful Report