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Wilkinson Cameras Reviews

4.9 Rating 6,012 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,139
 Metrics Info
4.9
Based on 6,012 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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G Bruffell
Verified Buyer
“My order was delivered on time and securely packed. I am very satisfied with what I ordered.”
Helpful Report
(Online) - Posted 3 months ago
J Randle
Verified Buyer
“Straight forward ordering. Easy website to order from. Item arrived next day. Great service”
Helpful Report
(Online) - Posted 3 months ago
B Malcolm Welch
Verified Buyer
“Bought a Sigma 150 -660mm lens through the website. Thorough information on the webste which allowed me to identify that the new lens is considerably lighter than the old versoin I had previously. Purchase was simple and despite being 'special order' it arrived within a week”
Helpful Report
(Online) - Posted 3 months ago
A CLARKE
Verified Buyer
“Excellent quick service”
Helpful Report
(Online) - Posted 3 months ago
S Bishop
Verified Buyer
“Excellent lens, very good price, delivered on time. Overall a great experience”
Helpful Report
(Online) - Posted 3 months ago
M
Verified Buyer
“Excellent service”
Helpful Report
(Online) - Posted 4 months ago
E Skupien
Verified Buyer
“Perfect products and perfect service”
Helpful Report
(Online) - Posted 4 months ago
L Jane Halliwell
Verified Buyer
“Asked a question about a products compatibility with my camera, and received a quick response. faster than expected delivery, too!”
Helpful Report
(Online) - Posted 4 months ago
S Burch
Verified Buyer
“Excellent service”
Helpful Report
(Online) - Posted 4 months ago
F
Verified Buyer
“Amazing transaction, I was a bit reluctan at first as I have bought an ex-demo camera but to my surprise when it arrived (the day after, grate) the camera was new.. it has cero hours of use and the battery was still with no charge... the hole thing turned up to be excellent , also unlike other websites wilkinson has high street shops so when I rang their contact line phone number I talked to real helpful people that clear all my doubts about the camera; so I am very happy and will recomend wilkinson cameras”
Helpful Report
(Online) - Posted 4 months ago
T Hose
Verified Buyer
“I purchased a pre-owned modestly priced lens. The negatives were that the carrier deliverd a day late (I thought it was lost!) and the lens pouch advertised with it was missing. The BIG positives from Customer Services were that: Lily chased up the parcel's wherabouts and authorised a refund of the fee for the failed next day delivery aspect; Lily chased up the lens pouch to discover it had been incorrectly listed on the web-site (it happens!), and; following an exchange of emails with Lily and Graham Hudson (CS Managre) a prompt and very fair compensation was agreed. Thankyou to bothe of them. Such truly excellent customer service is commendable, sadly almost because of its exception these days. And the lens? It was a +grade better, from experience with other camera shops, than the description suggested. I can fully recommend this company for future purcahes instore (as I have previously) and online for fair prices (given the 1-year warranty) and excellent service.”
Helpful Report
(Online) - Posted 4 months ago
Hi Thomas, I really appreciate your detailed and positive review. Thank you for being understanding about the mistake with the lens pouch. Providing great customer service and ensuring customers have a positive shopping experience is at the core of our business, along with being passionate about cameras and photography. I'm glad that you felt this came across in how we handled the mistake. Our standards for our Pre-Owned Equipment are also very high, so I'm pleased to hear that we delivered on that too. Please be assured that we use a variety of couriers and closely monitor the service they provide. This allows us to quickly adapt and switch providers to ensure our customers aren't disappointed by a late delivery. Although this happened to you, your feedback will help us ensure we use the best courier going forward. I hope you enjoy using your new (to you!) lens. Thank you for shopping with us. Regards, Alex | Wilkinson Cameras
Posted 4 months ago
S Lewin
Verified Buyer
“They had what I needed urgently in stock and at a good price. I hadn't used Wilkinson Camera before so checked them out - all looked good. Ordered, delivery date was exactly as stated. Products all good. Great service, thanks.”
Helpful Report
(Online) - Posted 4 months ago
R
Verified Buyer
“Item very well packaged, promptly dispatched and works as it should. Very pleased and wouldn't hesitate to recommend Wilkinson Cameras.”
Helpful Report
(Online) - Posted 4 months ago
C
Verified Buyer
“Very good in every way from delivery and price. I will use them again when Needing anything they do.”
Helpful Report
(Online) - Posted 4 months ago
G Lewis
Verified Buyer
“I first rang for some advice. The people I spoke to were really helpful and honest. I was considering two cameras and they actually guided me towards the cheaper one as they felt it best met my needs. Ordered online and came as planned. Brilliant service - highly recommend!”
Helpful Report
(Online) - Posted 4 months ago
D Bone
Verified Buyer
“Purchased Canon R5 mk11 + RF24-105mm kit cannot fault customer service or fast delivery, my only bugbear is I did not really want lens (only way I could get R5 for hols booked in Sept! ) & when enquired if they would buy it back they offered a paltry £650 vs list price of £1300-1400 ,couldn't be listed as A1 + as no box was excuse ??? ridiculous ! ,& I reckon it would be listed at around £1000 giving a massive profit !! We are totally ripped of in Britain! live & learn ,puts off dealing with them again !!!”
Helpful Report
(Online) - Posted 4 months ago
M Birch
Verified Buyer
“Bought a Nikon Z8 body, Excellent price and delivery, plus a 3 yr guarantee, great 👍”
Helpful Report
(Online) - Posted 4 months ago
S
Verified Buyer
“Quick delivery”
Helpful Report
(Online) - Posted 4 months ago
R Austin
Verified Buyer
“What a brilliant experience I've had with Wilkinson Cameras. From ordering the stuff to speaking to somebody about a technical question absolutely brilliant. The only negative comment I have is that Parcelforce were shocking in delivering my lens it took them 3 attempts to deliver it yet the camera was delivered first time! Apart from that super super happy and I would definitely recommend Wilkinson Cameras to anyone looking to purchase used camera items👍”
Helpful Report
(Online) - Posted 4 months ago
Good Afternoon Thank you for your feedback. We do apologise on behalf of the courier for the delay in you receiving the one of the parcels, something that is out of our control once a parcel leaves us, we can see that you had contact us requesting assistance with the parcel finally being delivered. We hope you enjoy using your 'new equipment'. Kind Regards, Wilkinson Cameras
Posted 4 months ago
D Haynes
Verified Buyer
“From the moment I made my first enquiry until I'd got the right product, I was given excellent customer service. I had a very good experience dealing with Wilkinson Cameras!”
Helpful Report
(Online) - Posted 4 months ago
Wilkinson Cameras is rated 4.9 based on 6,012 reviews
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