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Wilkinson Cameras Reviews

4.9 Rating 6,013 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,139
 Metrics Info
4.9
Based on 6,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Anonymous
Verified Buyer
“Execellent pricing and very quick delivery, brilliant service”
Helpful Report
Posted 5 months ago
L Rawlinson
Verified Buyer
“After months of looking for the sold out SX740 HS I finally found it on Wilkinson Cameras. Although used the condition was excellent and it arrived well packaged and protected. I’m so happy with it! Definitely a rare find”
Helpful Report
Posted 5 months ago
Thank you for your feedback, we hope you enjoy using your 'new equipment' Also note that all our preowned equipment are thoroughly checked come with a 12 month warranty too.
Posted 5 months ago
B Bouresly
Verified Buyer
“Great service, and great price!”
Helpful Report
Posted 5 months ago
C Abel
Verified Buyer
“I have just received my order for my new batteries. The order was easy and at a great price arriving quickly and on time.”
Helpful Report
Posted 5 months ago
M Woodcock
Verified Buyer
“Very efficient”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Fast dispatch.”
Helpful Report
Posted 5 months ago
A Drummond-Hill
Verified Buyer
“I had a great experience dealing with Wilkinson Cameras. Part of my transaction was a trade in of an older camera. Initially I categoriesed my old camera as "Excellent" and a price was agreed. To my surprise, Wilkinson Cameras upgraded my categorisation and offered me more. The new camera also came very quickly and I'm very happy with it. I can't reccommend them highly enough.”
Helpful Report
Posted 5 months ago
J Davies
Verified Buyer
“I purchaced a used flash that was described as good condition but i was actually excellent condition and a very good price very pleased”
Helpful Report
Posted 5 months ago
T Langley
Verified Buyer
“Speedy delivery. Very helpful staff on the phone. Items in excellent condition, well packaged.”
Helpful Report
Posted 5 months ago
M Payne
Verified Buyer
“First time I have used Wilkinson Cameras and found them helful and efficient. Thank you”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“As good as it gets in terms of online shopping experience. Excellent communication, prompt dispatch and highly recommended. Also the price was the best I'd seen ! Thank you.”
Helpful Report
Posted 6 months ago
S
Verified Reviewer
“Stay well away ordered from this company never took delivery the parcel was left out side by the courier wasn’t there when we got home suppled the ring CCTV we had then they lied saying the delivery driver spoke to us over the fence saying the parcel was there no one was home as you can see on the CCTV don’t give them your custom on”
Helpful Report
Posted 6 months ago
Hi Stephen, Your own CCTV footage, which you shared with us, and the shipping proof of delivery show that the parcel was successfully delivered to your house. We have asked repeatedly for you to share the footage showing the parcel being removed from your doorstep or to share the day's timeline from your Ring app to better understand how the parcel came to not be there when you returned home, but you keep ignoring our requests for this. We know your cameras are triggered by movement, as shown by the two videos of the parcel being delivered, and therefore are confident that you will have footage of what happened to the parcel. We strongly urge you to contact the police if you believe that the parcel has been stolen after delivery. Regards, Alex | Wilkinson Cameras
Posted 6 months ago
C Wilson
Verified Buyer
“Fantastic service! Less than 24 hours for delivery! Great communication. I would highly recommend”
Helpful Report
Posted 6 months ago
K Dickson
Verified Buyer
“I am more than happy to recommend buying from your company. I would however suggest you consider using another delivery service as Parcel Force left a lot to be desired. The lens I bought has already proved to be excellent for travel photography as it travelled the length and Breast of Gt Britain before being delivered to me. It went from your store to a depot in Preston. It then went to a depot in Liverpool and was due to be despatched but there was a problem apparently and it was sent to Coventry before being returned to Liverpool. And eventually being delivered on Tuesday 10 th July after having been originally purchased on Wednesday 3 rd July. It beggars belief. There are far better delivery companies available.”
Helpful Report
Posted 6 months ago
Good Afternoon Kenneth, Thank you for your feedback. From checking the status of the tracking it appears that the parcel has ended up at the incorrect depot and then to the main hub during transit however can see it did make its way you and within the standard delivery (3-4 working days) We hope you enjoy using your new equipment. Kind Regards Wilkinson Cameras
Posted 6 months ago
L
Verified Buyer
“Excellent service thanks! I bought a used camera and it's excellent value. There was a small parts change required but it was dealt with in hours and a replacement was issued immediately with no fuss. Excellent service, thanks. Will definitely use them again. Lovely friendly phone call to update me on progress too. Nice human service.”
Helpful Report
Posted 6 months ago
S Sharrocks
Verified Buyer
“Excellent customer experience. Easily exceeded delivery expectations with great comms through to delivery. Could not have asked for more service wise.”
Helpful Report
Posted 6 months ago
D Carey
Verified Buyer
“Excellent product delivery on time.”
Helpful Report
Posted 6 months ago
F Murray
Verified Buyer
“Very helpful when I phoned up for advice. Delivery as promised. Would definitely use again.”
Helpful Report
Posted 6 months ago
A Edwards
Verified Reviewer
“My local Wilkinson store is the one in Southport. The guys in there are so helpful, well informed, and friendly it is always fun to go in and have a chat and a look around. I would definitely recommend this store for any level of photography.”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“What amazing service & so helpful & I received my lens next day thank you”
Wilkinson Cameras 5 star review on 5th July 2024 Wilkinson Cameras 5 star review on 5th July 2024
Helpful Report
Posted 6 months ago
Wilkinson Cameras is rated 4.9 based on 6,013 reviews
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