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Wilkinson Cameras Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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I Jones
Verified Buyer
“Good service and able to compete with the major companies”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“Excellent condition used products, fast delivery, reasonably priced....Will use again”
Helpful Report
Posted 1 year ago
D Harrop
Verified Buyer
“Item purchased - Canon USB power / charging cable. Item arrived at timeframe quoted & was well packaged. Highly recommend.”
Helpful Report
Posted 1 year ago
D Eaves
Verified Buyer
“Needed new printer and Wilkinson's was competitively priced and delivered really quickly.”
Helpful Report
Posted 1 year ago
K McRae
Verified Buyer
“Recently bought the elusive Kodachrome. Received an email immediately to say that this was a special order, would take a week or two, and did I still want to go ahead. I received the film within a short time and was impressed by the way I was kept informed.”
Helpful Report
Posted 1 year ago
S Harrington
Verified Buyer
“I have used my local store in the past for some large items. I wanted to expand my equipment but, after two attempts, was extremely disappointed. I bought a new camera remotely from another shop rather than try again in the shop. I recently purchased a strap and some memory online from Wilkinson which went well, but as for the local store, no way. Revision So here are the details, I also add comments in () to give additional information to show how I felt or thoughts. Store Warrington 1st visit possibly 23 June I called in, there was a lady and gentleman working. I said do you have a 90D I can look at. The man said no and they probably won’t get one in now. I said I thought so as they are discontinued. I was told I may have to track down one in stock or second hand. I said I have a 7D Mk ii, and am looking for upgrade/2nd body. I was then told the 90D is not a replacement for this and the AF system is not as good and build quality is lower. Stated the R7 may be better, one was due in that day to look at but I said I was heading home I said not sure if mirrorless is what I want and that the body may be too small in my hand. I asked about a 90D that was second hand they had in store. He went to get this. I looked it over and asked about the shutter actuation count. He said even if I wanted to find out I couldn’t because Canon restrict this. (I later rand the Liverpool store to check this, they said the same - this is odd as I have now bought one and that shop was able to give this detail) So I said I may have to look at what to do. I left. 2nd incident phone call around mid July Asked for some advice, stater I do mainly wildlife and sports, I outlined what kit I have and want to add/improve. Camera-90D, 6D mkii or 5D iv or possibly R6. I was told would not go full frame for sports as you get more zoom on aps-c (I know this is 1.6x because I use the 7D) he then said you could just go for the R3 then (way too expensive for amateur, but I only needed some clarity to benefits) I then asked about Canon 100-400 f5.6L v Tamron 150-600 Or Sigma 150-600 . He said well you get more range at long tele end(obviously) I said I wanted to know if the image quality was better/worth looking at. He said yes. I then said you have a second hand one in another store and asked can this be sent to the shop, he said you will have to pay for it. I said no, you have previously done this with no cost, and I bought it after inspection. I told him the SKU number, he said we do not have that lens. I said it’s on your website and told him the code again. He said we don’t have it, I stated I can see the code. He asked for the number again. He then said this was sold yesterday afternoon. He then said where are you based, I told him he said come in as you don’t seem to know what you want. We finished the call. Info - I have researched the cameras on Camera decisions to narrow things down and 90D was a strong choice for sports. I looked at all lenses to try to match to my kit and wanted to see if big brand was better for me or which of the other 2 was best. I can not drive so to call in takes 2 hours. The lens choice is still waiting, there is an option in store but I do not want to be told I don’t know what I want. I expect good customer service no matter the cost of products but I certainly expect it when I will possibly spend £2.5K.”
Helpful Report
Posted 1 year ago
Hi Stephen, Please can you give us more details about your visits to the store? Which store did you visit? Do you have the dates you visited? Are you able to provide as much detail as possible to help us to understand why you have had a bad experience in-store? Sharing as much detail as possible will help us to better identify and rectify any issues you have had. You can edit your review to include this information (we have sent a separate email which will allow you to do this) or you can contact sales@wilkinson.co.uk to speak directly to our customer service. We look forward to hearing from you so that we can rectify any issues and welcome you back to the local store. Regards, Wilkinson Cameras
Posted 1 year ago
Hi Stephen, Thank you for replying to us with the additional information so that we can look into this for you. Just to confirm. I have passed this to the store's area manager and asked for it to be investigated. Once I have feedback, if there is anything to add to my response below then I will follow up with an additional reply. Just to confirm: - You currently have a Canon EOS 7D Mark II and you wanted to add a second body or an upgrade to your EOS 7D Mark II. - You mainly do sports and wildlife photography - You aren't convinced about a switch to mirrorless due to the size of the cameras - You also want to add in a telephoto lens and want to understand whether the EF 100-400mm L series lens is better than the Sigma or Tamron 150-600mm lenses. I thought I would clarify some of the information you discussed with the Warrington store directly. I hope this will make you feel more confident about the advice you received. The EOS 90D is a good choice as a mid-range DSLR for sports and wildlife with good AF, high burst shooting capabilities and the benefits of an APS-C sensor giving you the extra reach. Combine this with the 33MP sensor and you have the chance to crop even more in post. However, the EOS 7D Mark II will focus better on fast moving subjects and is of a far superior build quality. In this sense, the information that the 90D is not as good as your EOS 7D Mark II is correct. Please consider that camera decision comparison websites only take the raw data and use a formula to decide which camera is "best", but experience and understanding of a photographer's needs and specific shooting requirements will heavily influence the decision as to which camera is the "best" for those needs. With regards to the EF 100-400mm F4.5-5.6L IS USM II Lens (I assume you are looking at the mark II), this is a far superior lens to the Sigma or Tamron 150-600mm lenses. Whilst the Sigma and Tamron are both very capabale and have the advantage of the extra reach, the L series canon 100-400mm is a simply excellent lens offering the very best image quality, as is to be expected from Canon L series lenses. Your decision here will come down to raw image quality versus a need to have additional versatility or the extended zoom range. Your choice here may come down to the subjects you are photographing and how you will output your images (digital and social media only or printing to high resolution, for example). We have lots of customers who are unsure of what it is that they need to get the results they want/need from their photography and need help choosing equipment. We'll always be able to help you to come to a decision. With regards to the out of stock pre-owned lens on the website, please note that if a pre-owned item is showing out of stock on the website, then it will be due to it having been sold and it will therefore not be available in-store. The website is updated as quickly as possible to remove out of stock listings from being visible. And finally, it is correct that it is not possible to obtain an accurate shutter count from all but the top of the range Canon cameras (EOS 1D X, etc.) without sending it to Canon. Some apps and websites claim to be able to obtain this, but it isn't accurate and therefore we do not claim to be able to provide a shutter count. Our Pre-Owned equipment carries a 12 month warranty as standard and is carefully checked to ensure it is in good condition prior to sale. We hope this will offer you more peace of mind than a potentially inaccurate shutter count would be able to. I hope the above helps and if there is any more information I can add once hearing back from the store then I'll be back in touch. Regards, Alex | Wilkinson Cameras
Posted 1 year ago
M
Verified Buyer
“Good price for what i was looking to purchase. All good.”
Helpful Report
Posted 1 year ago
P Dent
Verified Buyer
“Great service, Well packaged and fast shipping 5*”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Very fast delivery, accurate description, value for money, surely will purchase again.”
Helpful Report
Posted 1 year ago
A Thompson
Verified Buyer
“Great Service and the price was very good.”
Helpful Report
Posted 1 year ago
I McArthur
Verified Buyer
“I phoned Wilkinsons after looking at a Sony camera on their website listed as "In Stock". Once I had confirmation that the product I wanted was indeed in stock and at a price acceptable to me I was advised that the quickest way to place an order was via the website. I was told delivery would be around 2 working days. I placed my online order at around 1pm and assumed it would be packaged and sent for delivery the following day and I would receive this probably two days later after that. However the following afternoon (i.e. around 24 hours after placing my order) it was delivered to my door! The box was very well packaged and the camera shiny and new. This is good Customer Service - well done!”
Helpful Report
Posted 1 year ago
Mr B Metters
Verified Buyer
“The lens I purchased is almost Indistinguishable from a new one, their description online was very accurate. I'm very pleased with my purchase, but then I always am when dealing with Wilkinson Cameras.”
Helpful Report
Posted 1 year ago
C Edwards
Verified Buyer
“Very helpful, polite and knowledgable.”
Helpful Report
Posted 1 year ago
A Roberts
Verified Buyer
“Brilliant Next Day Delivery,Parcel well packed to protect the Lens for my Camera”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Quick and easy service and a good price.”
Helpful Report
Posted 1 year ago
J Wade
Verified Buyer
“Bought used Nikon Z - in perfect condition, and delivered very quickly indeed. Impressed!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick answer to my query and fast dispatch arrival of equipment”
Helpful Report
Posted 1 year ago
G Knott
Verified Buyer
“Good service .Nice prices delivery prompt as well”
Helpful Report
Posted 1 year ago
T Booth
Verified Buyer
“I recently bought a Canon Pro300 Printer from Wilkinson Cameras because they offered the most competitive price that I could find. Ordered on. Sunday and delivered on Wednesday - excellent service and communication after placing the order. Oh, and the printer is excellent, too.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“A very professional company. Order was made, confirmation & shipping emails arrived on the same day, the Panasonic camera arrived swiftly after. Payment through PayPal is available through this company, which means security for the customer. The camera itself has performed very well. This Panasonic has an excellent zoom facility for insect photography.”
Helpful Report
Posted 1 year ago
Wilkinson Cameras is rated 4.9 based on 6,014 reviews
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