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Wilkinson Cameras Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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Anonymous
Verified Buyer
“The item was delivered promptly and was exactly as described. I would deal with Wilkinson Cameras again.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Delivered very quickly. No fuss. Would use again.”
Helpful Report
Posted 1 year ago
D Gilbert
Verified Buyer
“Great service, item as described and delivered promptly”
Helpful Report
Posted 1 year ago
K Baldwin
Verified Buyer
“Finding and buying Fotospeed Panoramic paper on the website was easy and at a price that couldn't be matched anywhere, even with the inclusion of the delivery charge. Unlike some photo paper buying experiences, the paper was well packaged and delivered the next day in perfect condition.”
Helpful Report
Posted 1 year ago
J Marshall
Verified Buyer
“I paid for a "Used flash for my camera" and I have not yet received it, one week later.”
Helpful Report
Posted 1 year ago
Hi John, I'm sorry you seem to have experienced a delay with the courier service. Your item, ordered on Jan 27th was dispatched with DPD and notification sent on the same day. It seems you received this email as you requested delivery to a safe place. Our Customer Service team would have been more than happy to help you investigate any DPD delivery issues and resolve them for you. I can't see any emails or phone calls matching the information provided in your order so I have asked the team to get in touch with you instead. They will contact you using the email provided on your order. Alternatively we have a range of contact methods - all responded to rapidly - available: https://www.wilkinson.co.uk/contact-us Regards, Alex | Wilkinson Cameras
Posted 1 year ago
Anonymous
Verified Buyer
“Delivered 24 after ordering. excellent service It replaces another Lumix which has given 7 years of good service.”
Helpful Report
Posted 1 year ago
Mr G Smith
Verified Buyer
“Excellent service, prompt delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant service and very good price”
Helpful Report
Posted 1 year ago
I
Verified Buyer
“I ordered film from Wilkinson and they delivered exactly what I ordered, promptly, with no fuss. That ought to be a boring review but, as online retailers and deliveries become less reliable, it's worth noting old-fashioned customer service. Thanks.”
Helpful Report
Posted 1 year ago
G Pilling
Verified Reviewer
“Really really helpful and friendly sorting out my mount adapter and lens. THANK YOU. I have always found the staff in this store really great. Much appreciated.”
Helpful Report
Posted 1 year ago
J Scott
Verified Reviewer
“Fantastic customer service. Thank you.”
Helpful Report
Posted 1 year ago
A Keyes
Verified Reviewer
“I decided to trade in my DSLR and lenses and move to compact. Wilkinson have me a competitive quote for my equipment. And also a very good rate for a used Canon PowerShot g1 iii. The deal was arranged and I visited the stop the staff were very helpful and knowledgeable. All went of smoothly. Very easy to deal with”
Helpful Report
Posted 2 years ago
P
Verified Reviewer
“Great camera shop, and a great price. I ordered my Camera from Wilkinson cameras online just before Christmas, the service was unbelievable, it came 2 days after Christmas, it was free delivery and the camera was over £30.00 cheaper than Amazon. I love this shop.”
Helpful Report
Posted 2 years ago
J
Verified Reviewer
“I have to say, the service was excellent very friendly and approachable staff who knew what they were talking about. I got a great deal on trade in and purchase.would definitely come back in the future. Thanks”
Helpful Report
Posted 2 years ago
K
Verified Reviewer
“Having broken my old camera on holiday I needed a new one urgently. Wilkinson Cameras had the product I needed, at the right price, and it arrived within 24 hours, quicker than the 2 day delivery I had paid extra for, plus the delivery driver was very friendly and courteous too. I'm absolutely delighted and would recommend wholeheartedly.”
Helpful Report
Posted 2 years ago
N
Verified Reviewer
“Absolutely disgusted by the fact quoting for PX with a lens which was in offer and stock when ordered and got the order confirmation. Next day call and say the item is not for sale!”
Helpful Report
Posted 2 years ago
Good morning Nafiz, I'm sorry that an error with our stock system meant that the lens you were considering was oversold and you missed out. Unfortunately, this meant that all the stock available on the offer price was sold. We looked into every alternative for you before having to let you down and I really am sorry for any incovenience caused. I believe the sales team was able to contact you before you sent your part-exchange item so as to avoid further inconvenience and I can see that you have had a previous positive purchasing experience with us. I hope you will shop with us again in future so that we have the chance to show you that this issue was a one off and not our normal level of service. Best regards, Alex | Wilkinson Cameras
Posted 2 years ago
Mr A Sendall
Verified Buyer
“Very happy with the purchase, great price and lens is in excellent condition.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“From the customer service I received via live chat on the website, to the service I received in store I cannot recommend Wilkinson cameras enough. I've used Wilkinson cameras for many years and I always find the service received above and beyond any other equivalent shops. Genuine pleasure to be a customer, thank you.”
Helpful Report
Posted 2 years ago
Mrs H O'Rourke
Verified Buyer
“I phoned to ask a few questions about a camera I was looking at online. I spoke to a very polite, friendly & helpful chap who was more than happy to answer everything I wanted to know. I placed the order online and received my camera a couple of days later. Super happy indeed thankyou! Absolutely highly recommend Wilkinsons Cameras A******”
Helpful Report
Posted 2 years ago
Mr M Egan
Verified Buyer
“Using the website I found what I was looking for straight away and placed my order with ease. I chose a 4 day delivery slot but my product arrived 2 days later so very happy. This is my second time ordering online and would certainly recommend them, even more so as having visited the store in Warrington, it is obvious they have extensive knowledge to assist when required.”
Helpful Report
Posted 2 years ago
Wilkinson Cameras is rated 4.9 based on 6,014 reviews
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