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Wilkinson Cameras Reviews

4.9 Rating 6,013 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,140
 Metrics Info
4.9
Based on 6,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Anonymous
Verified Buyer
“Easy to navigate, great price and quick delivery, what more can you ask for!”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Very easy to buy online. Swift delivery of well-packed camera.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“First time I have ordered second hand, ordered a second-hand flash unit, it was shown as not quite pristine. Turned up on time, as described, looks good, works, well pleased at the saving by buying used.”
Helpful Report
Posted 1 year ago
K Towers
Verified Buyer
“Fast and fab service. Item arrived well packed and secure. Very happy customer - thank you 🙏”
Helpful Report
Posted 1 year ago
P Wray
Verified Buyer
“Dood service shame about the delivery”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for the feedback, upon checking the delivery of your parcel we can see it arrived within the 3-4 working from when the order was placed. We do hope you enjoy your new purchase. Kind Regards Wilkinson Cameras
Posted 1 year ago
R Dawson
Verified Buyer
“Very prompt at resolving any issues that you have, knowledgeable staff and a large selection of new and used products.”
Helpful Report
Posted 1 year ago
C Browne
Verified Buyer
“I was upset that DPD did NOT deliver my parcel and returned it to you with no feed,back on why it was't delivered. So I contacted you via E-mail to say I still wanted the ordered items. You sent them back to me via PARCEL FORCE, they arrived on the due date, in tacked and on inspection were very well packed with no damage. I am pleased with the Flashguns I ordered and will make further purchases in the future. Thank you for your help, Regards Colin.”
Helpful Report
Posted 1 year ago
Good Morning, Thank you for your feedback, we do apologise that DPD had failed to deliver your parcel and returned it to us. However it is is great that Parcel Force delivered the parcel with no trouble. Couriers will update status of parcels via sms/email if these are provided. We hope you enjoy using your new equipment. Kind Regards, Wilkinson Cameras
Posted 1 year ago
N Anderson
Verified Buyer
“Quality items at very good prices”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Great service, very quick delivery, thank you.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Parcel arrived late again, Parcelforce and DPD are unreliable, phoned on day when it did not turn up, and was told in a condescending manner it can take a day for a response, customer service is poor in this regard. As this company don't use Royal Mail, and second bad experience with Wilkinson Cameras, I will not order again from them, better photographic companies out there that use Royal Mail next day.”
Helpful Report
Posted 1 year ago
Good afternoon, We cover all our delivery information on our website: https://www.wilkinson.co.uk/delivery-information You placed your orders with us on the 27th November & 30th November for two items that are both Special Order items, for which we quote a period of 8-10 working days for the item to be dispatched. We actually found ourselves in the position that we could dispatch these goods on the Friday 1st December. Given that one of the items purchased was done so using Novuna Finance this meant that we had to send your items using a ParcelForce tracked service, as per our terms. Your parcel was shown as being out for delivery on Monday 4th December but unfortunately the delivery was not completed due to adverse weather conditions. Given the weather that much of the country had experienced in the days leading up to this delivery attempt this may not have come as a great surprise. The area that delivery drivers cover can be large and just because the weather in your exact location is not adverse does not mean that the driver will not be affected or delayed elsewhere on his route. The safety of the driver is paramount and I’m sure you would not want any driver to take unnecessary risks which may put them at risk of injury. I’m sorry ParcelForce let you down on this occasion. Unfortunately, there can be unforeseen delays with any courier that are beyond our control. However, we did liaise with ParcelForce to rearrange the delivery as quickly as possible for you. We can see that from the ParcelForce tracking system that you have now taken delivery of your parcel. It’s fantastic to see that your Special Order items arrived within just 6 working days rather than the 8-10 working days specified for this type of product so we hope you loved being able to use the items a little earlier than originally promised. Thank you for shopping with us, Wilkinson Cameras
Posted 1 year ago
B
Verified Buyer
“This is a nice company to deal with, I paid a very fair price for the used lens I bought. It arrived right on time and extremely well packed. I would definitely recommend them.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“I had excellent service. Graham (Preston) rang me to confirm my address as my postcode was indistinguishable on the on - line order. The order was despatched quickly and arrived the following day. The item was well packed and in excellent condition for pre owned.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I visited the Liverpool and Warrington branches and the staff in both were very knowledgeable and helpful. A great shopping experience.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Online purchase of Hoya Filter, best price on the web, prompt delivery, well packaged. Will recommend Wilkinson Cameras without hesitation.”
Helpful Report
Posted 1 year ago
I
Verified Buyer
“MagMod MagBounce 2 and MagMod Attachment Grip. I have only used the bounce on a couple of outings, so I have not put it through its paces. Now we are in winter, not much macro out in the woods or hills. But, so far I am very pleased. The light is evenly balanced. The grip is a nice and secure fit on my speedlight. The magnets are strong so the diffuser does not easily come away from the flash when in amongst the branches and shrubbery. The non-rigid silicone provides give when getting in amongst twigs. It folds up well to fit in a pocket and returns to its shape when put in use. The external finish of the silicone marks easily, but so far it has been easy enough to clean, the longevity of keeping it clean is doubtful. Very expensive and over priced for what it is, the pricing is similar to Cygnustech and AK Diffusers which I can't compare against so can't say if the price tag is justified. The MagMod MagBounce 2 was recommended to me by a photographer I met on one of my woodland walks – So far a good recommendation.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great communication. Fantastic price. Very quick delivery. Highly recommended vendor. Would definitely buy from them again.”
Helpful Report
Posted 1 year ago
I Magill
Verified Buyer
“Good range at great prices.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very helpful and quick delivery”
Helpful Report
Posted 1 year ago
B Armitage
Verified Buyer
“good price printer and fast delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Printer came very quickly the only problem we had was claiming the cashback we are elderly so not good with computers however lily was very patient with us and talked us through it and we got there eventually Terry lancs”
Helpful Report
Posted 1 year ago
Wilkinson Cameras is rated 4.9 based on 6,013 reviews
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