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Wilkinson Cameras Reviews

4.9 Rating 6,013 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,139
 Metrics Info
4.9
Based on 6,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
B Berry
Verified Buyer
“Really great to deal with. Quick despatch and very good on the return of goods”
Helpful Report
Posted 7 months ago
C
Verified Buyer
“Super fast and efficient service and great condition lens. Very happy customer!”
Wilkinson Cameras 5 star review on 5th June 2024
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Looked all over for my tripod bag. Found it at wilkinsons. Got exactly what I needed at a very reasonable price. Would used again”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Great site, speedy delivery and product is just what I needed!”
Helpful Report
Posted 7 months ago
T Jones
Verified Buyer
“Great service, quick delivery and great product.”
Helpful Report
Posted 7 months ago
M Roseberg
Verified Buyer
“Excellent service! Was expecting the parcel to arrive within 5 days, but it arrived the next day.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 7 months ago
M Suresh
Verified Buyer
“Customer service was very good. They explained it properly before purchase and quite pleased to see after item arrived too!”
Helpful Report
Posted 7 months ago
G Gawler
Verified Buyer
“An excellent service with great communication throughout the process. Can recommend”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Great service, fast delivery. Thanks”
Helpful Report
Posted 7 months ago
A Dinwoodie
Verified Buyer
“I recently bought a secondhand lens from the Wilkinson’s Bolton store. I had occasion to phone the store and they were very professional and helpful and their online technical staff very rapid and efficient. I bought the lens by post and it arrived both very promptly and exceedingly well packed. Needless to say the condition was exactly as advertised and the lens functions perfectly.”
Helpful Report
Posted 7 months ago
Thank you for your feedback, we hope you are enjoying your 'new' equipment. From checking our system we can see that you had purchased your equipment from our online store, we are however local to the north-west but no store in Bolton only those linked below https://www.wilkinson.co.uk/stores/ Kind Regards Wilkinson Cameras
Posted 7 months ago
D Emmerson
Verified Buyer
“The camera actually arrrived less than 24 hours after my order was placed which was a really nice surprise. The whole online ordering process was easy. The price was the best I had found from an online site that had good enough reviews to put my mind at rest about ordering from a company I hadn't used before. I received several emails updating the order and tracking process and DPD delivered it within the timeframe promised. No hessitation in recommending Wilkinson Cameras and would happily use them again.”
Helpful Report
Posted 7 months ago
N Ashley
Verified Buyer
“It's the first purchase that I've made from Wilkinsons Cameras and the service was excellent, I will definitely purchase again in the future.”
Helpful Report
Posted 7 months ago
C
Verified Buyer
“The value for money was great and the customer service was exceptional. I will definitely be using them again.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Excellent service and competitive prices.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Great place to purchase from, great competetive price, fast response and easy to deal with. I would only suggest they speak to the courier compnay as they left a £2000 worth product on the front of the buiding and left. I'm aware this has nothing to do with Wilkinson Cameras itseld but please feedback with them. Purchased from them for the first time and would rate Wilkinson great so far though!”
Helpful Report
Posted 7 months ago
Thank you for your feedback. From checking the tracking with regards to your order delivery we can only apologise on behalf of the courier that the parcel was delivered without you being present to receive the parcel, image shows that the parcels was left in what we assume is the 'parcel room' for your location. You will have received sms/email notification with regards to ETA of your parcel. We hope you do enjoy using your new equipment Kind Regards, Wilkinson Cameras
Posted 7 months ago
Anonymous
Verified Buyer
“Parcel arrived the next day as requested, unfortunately the items packaging inside the outer cardboard packaging was crushed but no damage to the item I had ordered. The score reflects the packaging only. The merchandise and service would be 10.”
Helpful Report
Posted 7 months ago
Thank you for your feedback, on occasions outer packaging can be damaged during transit however we do pack our orders very well ensuring there is plenty of internal packing to protect the item(s) inside, we hope you enjoy using your new equipment.
Posted 7 months ago
D Burke
Unverified Reviewer
“Called into Chester branch to enquire if our Grandsons camera could be repaired. The sales assistant Ollie attempted to clean the battery compartment which our grandson had left the batteries in and one of them had leaked. Although Ollie spent quite a bit of time cleaning the terminals the camera would not operate. We were not charged for this service. Highly recommend anyone with a problem with their camera to use this shop.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Purchased Pentax Papillio II 6.5X21 Binoculars from Wilkinsons Cameras. The service received was excellent, they were quick to despatch my item and received within delivery timescales.”
Helpful Report
Posted 7 months ago
A Wilks
Verified Buyer
“The service I received was excellent, as was the item I purchased. The reason for my not giving a five-star rating was the amount od packaging used. I bought a lens hood, which came in its own box. This box was then placed inside a large box, which was padded with air-filled plastic bags. The use of such a large box and the padding seemed completely unnecessary, when something like a simple jiffy-type bag (at most) would have been quite sufficient. In this day and age, when we should all be cutting down on waste as much as possible, I find this degree of over-packaging very disappointing. I will not give a 'recommendation' rating as I never recommend anything to anyone, who might blame me if their experience is not as good as mine, for any reason.”
Helpful Report
Posted 7 months ago
Thank you for your feedback we hope you enjoy your new equipment, with regards to packaging we reuse what packaging with receive from the suppliers so you may find the box size doesn't suit the item however it is packaged to ensure there is no damage to the item inside.
Posted 7 months ago
Wilkinson Cameras is rated 4.9 based on 6,013 reviews
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