Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 276 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As confirmed Bat nerds, my wife and I were happy with our Wildlife Acoustics Acho Meter Touch 2 Pro. It's been the means by which our favourite haunt has given up eight different species to date, when it was previously believed only Common Pips were present. Wanting to 'up our game' we scouted around for a passive bat logger and settled on the Elekon Batlogger A, as single night deployments are all we're looking for. That threw up the question where to source it from. My previous outlet was £10 cheaper than W & CS but to have bought our Elekon there would have been false economy. We like the personal touch, some humour in the mix and a transparent and genuine commitment to customer satisfaction and all three are demonstrated by W & CS in spades. We were told our Batlogger A would have to come direct from Elekon and that that would mean delivery in the early part of next week, which was absolutely fine by us. Amazingly, it was delivered today, days ahead of its expected arrival! With an extra year on the guarantee we're made up with our little Swiss bat spy and will be back to W & CS further down the year for a Browning trail camera. Shop with confidence at W & CS and special thanks to Cheryl, who took my voicemail from the night before and rang me first thing the next day to set things up. Brilliant all round.”

Helpful Report

Hi Steve, Thanks very much for your detailed review. It's very nice to be appreciated and Cheryl sends her thanks. We look forward to assisting you again soon. Warm Regards, Martin & Cheryl.

“Just back from a week in Poland with Martin. A fantastic holiday! Super wildlife sightings, great company, beautiful countryside, tasty food and a comfy bed. What more could you ask for? Thoroughly recommended!”

Helpful Report

Hi Mark, Thanks for your review. It was great having you here and I hope you'll come again soon to see more of the amazing wildlife to be found here. Warm Regards, Martin.

“I have tried for 3 years to grow wild flowers from seeds without success. I have laid the wild flower turf "which turned up when promised" and some flowers have already started to show after only a week. A great product.”

Helpful Report

Hi Mike, Thanks for taking the time to write a review for us. The wildflower turf is amazing and we'll be doing another area here at the Cottage very soon, so by the summer I'll have waving grasses and bees and butterflies on the wildflowers just outside my orifice window! Send us some photos as yours develops; we always enjoy seeing these new and vital habitats being created and watching how they evolve. Warm Regards, Martin & Cheryl.

“I bought a Little Acorn 5610 series at a competitive price. I am pleased with its operation. However, the photos are a little bit grainy. Instructions that came with it are not that good, but there is plenty of help from Martin of the Wildlife and Country Services. After sales service is very good. Overall it is adequate for my purposes. RP”

Helpful Report

Hi Roy, Thanks for taking the time to write a review. Please send me an example of the grainy photos. This is probably normal, but worth checking. Warm Regards, Martin.

“I recently purchased an Anabat Swift Bat Detector from Wildlife & Countryside Services, prior to my purchase I received some useful advice from Martin in relation to the detector. I live in the far north of Scotland; however, the detector arrived the very next day!! The device is now deployed on site and proving to be an asset to my research.”

Helpful Report

Hi Graeme, Thanks for taking the time to write a review. I'm sure you'll find the Swift to be an invaluable asset and hope you'll have many years of carefree service from it. All bat detector microphones should be tested before every deployment, though, in case of a decline in sensitivity. Warm Regards, Martin.

“Purchased a Browning trail camera after what Martin had written about its video potential. Very pleased with the results so far. Delivery was quick and customer service excellent.”

Helpful Report

Hi John, Thanks for taking the time to write a review. I hope you have many great photos and videos from your camera. Warm Regards, Martin.

“I purchased a EMT2 Pro bat detector. Wildlife & Countryside Services provided a quick and easy purchase procedure. They sorted out an order mistake on my part very quickly and the product arrived through the post well packed and before the stated delivery date. Great Service. I've had to unsubscribe from the e-mail list though, as the flow seems continuous...”

Helpful Report

Thanks for taking the time to write us a review. We always strive to overdeliver, but I'm sorry that you didn't enjoy my emails. Warm Regards, Martin.

“The Spypoint Force 10 is an excellent camera. It does everything that Wildlife & Countryside Services says it does. Great value for money. Very easy to use. Super fast delivery. I had a different camera at one point which I found not as easy as the Spypoint to use. No problem for Martin. I ordered another Spypoint Force 10 as replacement, which came in 48 hours, and the refund for my returned camera was refunded within 24 hours. Both Cheryl & Martin provide excellent customer service and advice, and nothing is too much trouble for them. I will recommend them & their Company to everyone interested in Wildlife tracking & photography.”

Helpful Report

Hi Peter, Thanks for the glowing review and thanks for being a great client. We look forward to assisting you for a long time to come. Warm Regards, Martin & Cheryl.

“After doing a bit of on-line research on wildlife cameras I decided to purchase from Wildlife & countryside services and so far have not been disappointed, the price seemed reasonable considering the lifetime support offered and delivery was extremely quick. I've tried the camera indoors and it worked fine but the weather has been so dreadful for days I haven't got around to trying it in the garden yet, looking forward to finding out what wildlife is in our garden at night, I think I may have a badger visiting which was the reason for the purchase.”

Helpful Report

We're pleased you're happy with your camera and are sure you'll have lots of fun finding out what's using your garden. Please feel free to share your images on our forum at http://wildlifeservices.co.uk/forum.html Warm Regards, Martin & Cheryl.

“Very quick and efficient service. I order my camera a couple of days before Xmas and I didn't expect it to arrive before but it did, most pleased.”

Helpful Report

Hi Darren, we always try our best to offer a great service and hope the camera was well received. Best wishes for 2019. Warm Regards, Martin & Cheryl.

“Goods despatched without delay, cat deterrent very easy to assemble and install. Now working satisfactory. Would recommend the product to people who have to clean up other peoples cats!!”

Helpful Report

Hi Tony, Thanks for taking the time to write a review for us. Glad to hear the Catwatch is working well. By all accounts, they do a good job. Warm Regards, Martin & Cheryl

“Friendly and efficient service . You do exactly what it says on the can !! Am very happy with the products and the back up service”

Helpful Report

Hi Chris, Thanks for taking the time to write us a review. We always try our best to offer the level of service we'd want ourselves. Warm Regards, Martin & Cheryl.

“EMT2 Pro was dispatched and I would have had it in my hand the day after I ordered if the postman had knocked a little louder. Very pleased with my purchase.”

Helpful Report

Hi Ian, I'm very pleased that you're very pleased with your EMT2 PRO. It's a great little unit and I use mine a lot, with very good results. Maybe you need a big door knocker for the Postie? Thanks for taking the time to write a review for us. Warm Regards, Martin & Cheryl.

“I wish I had found this website before I bought my camera. Most helpful with regard to problems I am having trying to photograph my hedgehogs. Thank you”

Helpful Report

Hi Ray, Sorry I couldn't help you more! Warm Regards, Martin.

“The EMT2 arrived safe and sound. Excellent service, no hassle - if only all things in life could be as easy.”

Helpful Report

Hi Graham, We try to make things as easy and hassle-free as possible for our clients. Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Martin answered my many emails with queries about the EMT2 really patiently and thoroughly. No hard sales, just friendly support and guidance. Delighted with the result as I now have my own bat detector which works perfectly with my LG G4.”

Helpful Report

Hi Nicky, I'm always happy to make sure my clients have the right equipment for their needs and budget. Thanks for taking the time to write a review for us. Warm Regards, Martin & Cheryl.

Hi Nicky, Always happy to help! Warm Regards, Martin.

“Very informative and knowledgeable excellent web site”

Helpful Report

Hi Vaughan, Thanks for taking the time to write us a review. I hope that we can serve you again in the near future. Warm Regards, Martin & Cheryl.

“Excellent service and very easy to deal with”

Helpful Report

Hi Jonathan, Always happy to help. I'm sure you'll have lots of fun with your Echo Meter Touch 2. Warm Regards, Martin & Cheryl.

“I have just received the bat detector as a birthday present and can say I am absolutely thrilled with it . My husband stated he had a good chat with martin about it which helped a lot. The item came very quickly and was well packaged brilliant service. Thank You.”

Helpful Report

Hi Carol, I'm pleased you like your Echo Meter Touch 2. I'm sure you and Trevor will have lots of fun with it. Thanks for writing a review for us. Warm Regards, Martin.

“First class customer service and great advice from Martin. The bat detector I ordered was delivered via special delivery to ensure I had it in time for a bat detection workshop. Couldn't of asked for better service to be honest. Thank you so much Martin & team.”

Helpful Report

Hi Paula, Thanks very much for the review. I hope you enjoy your Echo Meter Touch 2 for many years to come. Warm Regards, Martin & Cheryl.

Wildlife & Countryside Services is rated 4.9 based on 276 reviews