Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 276 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I telephoned martin explaining i wanted to buy my partner a wildlife trail cam as a christmas present, as she uses an ipad and not a lap top i wasn't sure about how she would view the images, he told me exactly what i needed such as a card reader , and when asked about the type of camera he would recommend he explained in easy to understand terms what was compatible with the ipad, after i ordered the Browning Patriot camera and boneview card reader the camera arrived two days later, we are just getting used to the camera but have already had lovely pictures of foxes and other wildlife, Martin was very pleasant and patient to talk to, and i would certainly recommend his company and will be back in touch if we need to purcase anything else”

Helpful Report

Hi Charlie, Thanks for taking the time to write such a detailed review. I'm sure you'll both have lots of fun with the trail camera. Let me know if I can be of further assistance. Warm Regards, Martin.

“I like the extra warranty. Purchased items as presents so not tried them out yet but everything arrived quickly and was packaged very well . I found the service very efficient and would have no hesitation from purchasing again from you, Thanks again, Geraldine.”

Helpful Report

Hi Geraldine, Thanks for writing a review for us. I'm sure the Echo Meter Touch bat detector will have been well received. Warm Regards, Martin & Cheryl.

“I bought an Echo Meter bad detector to connect to my iPhone, along with what I thought was an adapter, to enable me to use the detector with an android phone. Within 24 hours, I received an email from Cheryl, advising me that the accessory I purchased wouldn’t work with my detector, and asking whether I wanted a refund. This proved to me the reason why you should always make purchases through small, independent businesses. Had I made this purchase through Amazon (for example), I would have been sold an accessory I didn’t need. The communication from Martin & Cheryl is second to none, and I have now signed up to their regular newsletters. Thank you!”

Helpful Report

Hi Helen, I'm glad Cheryl managed to sort you out and I'm sure you'll have a lot of fun with your Echo Meter Touch bat detector. I hope you enjoy my inane ramblings, when I get around to writing them. Warm Regards, Martin.

“Goods arrived promptly and as ordered. Supplier was responsive to my questions.”

Helpful Report

Hi Caroline, Thanks for your review and I'm sure you'll enjoy your trail camera. Warm Regards, Martin & Cheryl.

“Excellent service and am sure after sales will be helpful but as the bats are not coming out in this cold December have only been able to set it up on the app . I'm sure we will be asking questions in a few months . It's going to be easy and convenient to take to check bats abroad . Look forward to dealing with you again soon .”

Helpful Report

Hi Linda & Steve, It'll soon be warmer again and you never know when bats might be out and about during the winter. I'm sure you'll have a lot of fun with your Echo Meter Touch bat detector and perhaps you'll decide to come with me to Poland, where there's an amazing diversity of wildlife, sadly lost from the UK. Warm Regards, Martin.

“Very personal service and Martin was open to talking on the phone for as long as it took to explain which camera to get. Dispatched rapidly. Thank you.”

Helpful Report

Hi Ed, Thanks for taking the time to write a review for us. We wish you a very happy end to this strange year and hope that 2021 is MUCH better! Warm Regards, Martin & Cheryl.

“Bats about bats I wanted to introduce my family to evening delights. Martin supplied 2 x Touch2 with very quick delivery. I love his comments on the compliment slip and intend to follow on fb. Not yet though as my children will guess their Christmas presents. Thank you Martin, I would love to give you a hug!”

Helpful Report

Hi Cheryl, We try our best! I look forward to getting your hug. Warm Regards, Martin.

“Morning; Actually I use the bat recorder to show my students the qualities of ultrasounds. It involves weird noises and bats mouvements. This apparatus do very well my proposal. Antonio Serrano”

Helpful Report

Hi Serrano, Thanks for taking the time to write us a review. Please let us know why you only gave us 4 stars, so we can improve our services. Warm Regards, Martin & Cheryl.

“Hi, For a few years I had been using a Little Acorn wildlife camera and was reasonably happy. When it died I replaced it with another top of the range Little Acorn. However I became concerned that I was missing action due to slow trigger speed. I researched the market and decided on the Browning Patriot. The difference is like moving up from a village football team to the Premier League. The response time for video is excellent, no more missed action. The quality of the video is outstanding, even at night. The fiddly catches on the Little Acorn are now one easy to use catch giving access to front facing screen, backlit setting controls and decent sized on/off switch. So much easier to use. In all I am 99% happy with the Browning camera. My only negative is the limit of 30seconds on night time video. I would like to be able to set it longer.. --- Len”

Helpful Report

Hi Len, Thanks for taking the time to write such a detailed review. I'm sure you'll have a lot of fun with your Browning Patriot camera, as I do with mine. I recommend using just a 10s video length as this saves the batteries and the re-trigger time is so good you can 'stitch' the videos together if you want to. Warm Regards, Martin.

“After searching for a bat detector on various web sites and becoming totally confused as what to buy I came across Wildlife & Countryside Services. A very professional company whose advice was at hand to guide me through this jungle of gadgets and could not recommend them enough for the time spend steering me in the right direction.”

Helpful Report

Hi Roger, We're always happy to advise our clients on the best products for their needs and hope you'll be more than happy with your Elekon Batscanner and Bat Detective book & CD. Warm Regards, Martin & Cheryl. 🤠

“I always get a quick reply if I have questions about products. Delivery is fast, even when ordering items not in stock. The guarantees and 60 day 100% satisfaction guarantee are quite unique.”

Helpful Report

Hi John, We always aim to give top quality service and support, as we'd want for ourselves. I'm sure you'll have many years' service from your new lens, as I look forward to with mine (I have the XP28 & F50 lens). Warm Regards, Martin & Cheryl.

“Have just added a trail camera to a recently purchased bat detector, both from Wildlife & Countryside Services. Have already used the bat detector, with trepidation as the phone I used had to be uncased from its usual protection (dock extender already on order to correct that!) and that was without going too deep into the handy "how to..." guides. Price and delivery spot on. Just need the wildlife to realise the trail cam is out...”

Helpful Report

Hi Andrew, Thanks for your review. I'm sure you'll have lots of fun with your new Browning trail camera, as I do with mine. Warm Regards, Martin & Cheryl.

“Ordered a bat detector for IOS, arrived quickly and is super to use. Easy to install app and put the device to work. Quickly discover i have 2 types of bat living very close to my house. Excellent service and after service from Martin. Thoroughly recommend.”

Helpful Report

Hi Lesley, Thanks for writing a review. I'm sure you'll have lots of fun with your Echo Meter Touch 2 bat detector, as we do with ours. Warm Regards, Martin & Cheryl.

“Great service, price & fast delivery which meant we didn't have to delay our surveys. Thank you”

Helpful Report

Hi Joanna, Thanks for the review. We always try our best to look after our clients! Warm Regards, Martin & Cheryl.

“Spoke with Martin who recommended the Browning Recon Force Edge. I purchased this and received it from Martin very quickly. I am very pleased with the camera - the set-up is straightforward and the photos and videos are of excellent quality. My only complaint is that I have only seen, in daylight, various birds, and, at night, a cat - where are the lions and tigers? ( a fox, badger or hedgehog would be acceptable!). Will keep trying - may set the camera up at the Welsh Mountain Zoo where I might catch a glimpse of a snow leopard (without having to trek a million miles!)”

Helpful Report

Hi Robin, Thanks for the review. I'm sorry we ran out of stock of lions and tigers and hope you can find some elsewhere. If you come on one of my trips to Poland, you might get wolf, lynx, wildcat and pine marten on your camera! Warm Regards, Martin.

“Martin, was happy to discuss on the phone & advise via e-mail regarding Our recent bat detector purchase. Knowledgable, professional & courteous combined with a fast delivery & great back up service (hopefully I won’t need that, but if I do I know it’s there!). An all round 5 star service, just need him to advise which trail camera to get now 👍😉”

Helpful Report

Hi Neill, Always happy to help and if you want to chat about the best trail camera for you, just give me a call on 0333 9000 927. 🤠 Warm Regards, Martin.

“Those "thoroughly nice people" Martin and Cheryl are a delight to deal with. Brilliant service, helpful, friendly, speedy, efficient - I could go on! Would not hesitate to use them again - thank you both so much!”

Helpful Report

Hi Marian, Thanks for the lovely review, though I do wish you'd gone on, and on, and on. 🤠 We look forward to being used again! Warm Regards, Martin & Cheryl.

“Having had several cheaper trail cams from Amazon that were less than successful we came across your site and took your advice. Recently purchased 2 Browning Recon Force Edges, excellent results. Brilliant service despite the Virus received them within a couple of days.”

Helpful Report

Hi John, I'm sure you'll be very happy with your cameras, as these produce the best results in their class. Thanks for taking the time to write us a review. Warm Regards, Martin.

“Wanted to get a wildlife camera to see what keeps tripping our outside lights. Selected one which i thought appropriate. There could be better information for people like me who have never had one before. Chose this website as if it was good enough for Springwatch, it should be good. Had to order batteries & charger as extras but it wasn't clear to me i had to do that, however, all came together. Had help on telephone how to open the thing, simple - if you know how. All sorted now, just waiting to get some pictures. It is very sensitive as it works on tree leaf movement when it winds!”

Helpful Report

Hi Graham, Thanks for taking the time to write a review. Warm Regards, Martin.

Wildlife & Countryside Services is rated 4.9 based on 276 reviews