Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 276 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ace technical advice in helping me choose the right Trail Cam for me. Very approachable and easy to talk to. Competitive price. Purchased item on Thursday and it arrived on Saturday - brilliant. No need for returns etc”

Helpful Report

Hi Diana, Thanks for your review. I'm sure you'll have lots of fun with your camera and I hope you'll join my forum and share anything interesting. Warm Regards, Martin & Cheryl.

“Service was second to none. Detector works better than my previous one. The echo bat detector ,like most add ons does not allow for the phone/ iPad to have a case on which really is a stupid design failure”

Helpful Report

Hi Malcolm, Thanks for taking the time to write us a review. We can supply a lightning stub extender for using the Echo Meter Touch 2 on a phone/iPad with a case. Warm Regards, Martin.

“Being new to the trail cam fraternity Martin showed me the way through choosing a camera that would meet my criteria. The results were interesting in trail cam mode, but being computer illiterate trying to figure out how to download video results onto my computer I'm still trying to figure out. The camera, a Browning SpecOps, works perfectly and is robust, well made, simple to use and set up and has very good reveiws on YouTube.”

Helpful Report

Hi Phil, Thanks for taking the time to write us a review. For downloading the images/videos to your computer, I find the following works best for me: 1. Turn off camera, remove SD card and insert in computer (via adaptor if needed); 2. If you don't already have it, install VLC Media Player on your computer; 3. Open the SD drive and then all folders on the SD card using your computer navigation and press CTRL & A (Command & A on Mac) to select all files; 4. Right click (or open File menu) and hover over Open With, then select VLC; 5. VLC Media Player should then play through the files sequentially and you can make notes on paper of WHICH FILES YOU WANT TO KEEP; 6. Go back to the view of all the files you selected and hold down the CTRL (Command on Mac) button while clicking the files you want to keep - this should deselect them! Make sure that they were all selected first, otherwise you'll be deleting the ones you want to keep. 7. When you're sure that all the files YOU DON'T WANT are selected, you can delete them by using the DELETE button on Windows or Command & Backspace on Mac; 8. Copy/Move the files that are left to a folder on your computer; 9. Eject the SD card, place back in your camera, then go through the Menu and Delete All. 10. You're now ready to reset your camera. Hope that helps. Warm Regards, Martin.

“Great friendly service. Good advice. Quick delivery even under presnt circumstances. Very easy to use my new Spec Ops. Great results. Now even able to see what time the milkman arrives!”

Helpful Report

Hi Rob, Thanks for taking the time to write us a review. I'm sure you'll have lots of fun with your Spec Ops trail camera, as I do with mine. Stay safe! Warm Regards, Martin.

“Happy with camera still learning how to use it and where to set it for best pictures. Have seen badgers foxes birds mice and even our own cats Arrived quickly and well packaged Pleased”

Helpful Report

Hi Chris, We're pleased you're enjoying your camera. Thank you for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Fantastic service ! Great, honest advice. Thoroughly recommend these guys - and I'm really fussy!”

Helpful Report

Hi Bill, Thanks for taking the time to write us a review, and such a nice one, too! 🤠 Warm Regards, Martin & Cheryl.

“Very prompt delivery and good communication, delighted with the bat detector, just waiting for the bats to waken up.”

Helpful Report

Hi Billy, We're very pleased you like your new bat detector and we're sure you'll have lots of fun with it. Many thanks for taking the time to write a review for us. Warm Regards, Martin & Cheryl.

“Ordered Browning Recon Advantage just before Christmas and spoke to Cheryl who was very helpful and said they only had two in stock but would put one aside for me if I could order straight away..which I did and it arrived very quickly by Special Delivery. Love the camera...have now seen the culprit who has been eating the spring onions in my polytunnel..a very hyperactive field mouse and friend !! Hope to order more stuff from WCS in the future..highly recommended.”

Helpful Report

Hi Paul, Happy New Year! We're really pleased, though not at all surprised, that you're happy with your Browning camera. The Recon Force & Spec Ops cameras are my current favourite cameras, due to their excellent quality videos. We look forward to serving you again, soon. Warm Regards, Martin & Cheryl.

“Great service. Rang up for advice and you were both really helpful. Very quick delivery. Box now on tree, and waiting to see if the roofers find any bats to re-home to it!”

Helpful Report

Hi Peter, Thanks for taking the time to write us a review. We're always happy to help and know the bat box will give you good service. Warm Regards, Martin & Cheryl.

“Excellent service. Above and beyond with advice and product information. Certainly recommend..”

Helpful Report

Hi Tim, Always happy to help. Warm Regards, Martin & Cheryl.

“Excellent, speedy service, delighted with the bat detector! Thanks.”

Helpful Report

Hi Hilary, I'm sure you'll have lots of fun with your Echo Meter Touch 2 bat detector. Warm Regards, Martin & Cheryl

“Very happy with purchase”

Helpful Report

Hi Bernard, Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Searching the internet for a bat detector as a total novice and came across Wildlife and Countryside Services, loads of detailed information about a wide range of devices. Ordered and delivered very promptly (despite my rural island location!). Have since spoken with both Martin and Cheryl, both extremely helpful and personable, offering sound advice on related aspects of wildlife, well beyond expectations. Thank you for your help and patience.”

Helpful Report

Hi Jo, It's been a pleasure assisting you and I'm sure you'll be very happy with your Echo Meter Touch 2. Warm Regards, Martin & Cheryl.

“hi brought browning spec ops advantage cam to find out what,s going on at my pond so impressed with the vids and photos ive ordered another one to put at the bottom pond”

Helpful Report

Hi Peter, Thanks for taking the time to write us a review. The Browning Spec Ops is currently my favourite camera and I'm sure you'll have a lot of fun with it. Warm Regards, Martin & Cheryl.

“With an impending expedition to study and record bat species in Malaysia, I needed a reliable handheld heterodyne detector to provide main frequency confirmation for figures recorded on my main recorder device. Having ordered a suitable device via Wildlife & Countryside Services, chosen because of their clear experience and expertise, it became evident that the device wasn’t functioning as it should have. Having exchanged several emails with Martin (who always replied promptly) he contacted the manufacturer about the the issue on my behalf and organised a replacement device to be sent out to me. Organisations often state that their customer service is ‘the best’ but this sadly is often just so many baseless words. However, Martin was as good as his claim and I wouldn’t hesitate for a second in recommending Wildlife & Countryside Services. In fact I am already planning my next purchase with them. Thanks again Martin & Cheryl”

Helpful Report

Hi Steve, Thanks for taking the time to write such a detailed, and complimentary, review for us. I'm glad we were able to sort out your problem and look forward to hearing tales of your adventures in Malaysia. Perhaps you'd like to join us in Poland next summer and see biodiversity in a European context that's directly relatable to the paucity of wildlife in the UK. Warm Regards, Martin & Cheryl.

“Excellent customer service, Martin lent me a Anabat Swift detector free of charge and sent it next day delivery, when a recent purchase of an Anabat Scout detector was unexpectedly delayed.”

Helpful Report

Hi Graeme, Always happy to help! Warm Regards, Martin & Cheryl.

“Browning Spec Ops. Lots of useful info on the website and via email, able to speak to Martin to help us make up our minds, camera arrived promptly, able to speak again to Martin to get guidance. Camera easy to operate and producing great quality videos, day and night (our best so far has been a hedgehog, but also have clips of mice, rabbits, squirrels, and a wide variety of birds). Looking forward to using it further afield in the coming months. Should be lots of fun.”

Helpful Report

Hi Giles & Sally, We're glad you're having fun with the Spec Ops; it's a great camera! Why don't you bring it to Poland on one of our trips and film beavers and maybe even wolves? Thanks for taking the time to write us such a lovely review. Warm Regards, Martin & Cheryl.

“Echo Meter Touch 2 Pro. Excellent service, easy to set up, and 3 species recorded in first 2 nights using in garden - Noctule, Common & Soprano Pippistrelles.”

Helpful Report

Hi Alan, We're glad you like it. It's a great bit of kit! Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Echo meter touch 2. Easy to order. Fast Delivery. Works well. One happy bunny x”

Helpful Report

Hi David, I'm pleased you're a happy bunny! Warm Regards, Martin x

“Bought an Echometer Touch 2 from WCS after seeing it used a few times on TV. The unit arrived quickly and I was impressed with the personal service and after sales follow up from Martin. The unit works well with an iPhone 8, but note that it will need a lightning extender if used in a case. I also bought an extender from Martin which works well. No hesitation in recommending this bit of kit to bat enthusiasts. I’d definitely buy equipment from Martin again.”

Helpful Report

Hi John, Always happy to help and thanks for taking the time to write a review. Happy batting! Warm Regards, Martin & Cheryl.

Wildlife & Countryside Services is rated 4.9 based on 276 reviews