Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 276 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service and as others have indicated Martin answers questions directly - lovely personal touch. Wildflower turf arrived as arranged - driver was extremely friendly and helpful. Laid 10 square m in about an hour. Mine didn't come in rolls but in aprox 100cm x 65cm sections which were very easy to manage. Very happy with the service and instructions; cant wait to see to see it grow. It was laid in memory of my late wife who would have been thrilled to see it. Thanks Martin.”

Helpful Report

Hi Ray, Sorry for the delay in replying to your lovely review. I've been in Poland showing people how much wildlife we've lost in the UK - we probably only have 1% of it left! Thanks for your detailed review and we're sorry to hear of your loss, but pleased we were able to supply something wonderful for you to remember her by. Warm Regards, Martin & Cheryl.

“Martin advised which wildflower turf would be best for a semi shade position and I was kept informed about my delivery date and the turf arrived early on the selected date ready for immediate laying by myself. 4 weeks later it is growing really well and we have various flowers in bloom and the whole area has grown to between 6 and 10 inches in height. We are looking forward to see how it progresses throughout the summer and autumn - would thoroughly recommend on both quality and price”

Helpful Report

Hi Dave, Sorry for the delay in thanking you for your review - I've been away in Poland, showing people how much wildlife we've lost from the UK (around 99%), and missed your review. Thanks for taking the time to write it and I'm sure your turf is now pretty amazing after the rain we've had - I know ours is! Warm Regards, Martin & Cheryl.

“I called Martin to discuss options on bat detectors. Martin answered all my questions without unduly trying to sell me something I didn’t need. I decided on the item I wanted, ordered it and received a response saying due to stock issues there may be a slight delay in receiving the goods. It arrived 2 days later!!! Delay? What delay 🤣. I nice little touch with the package, a hand written note thanking me for my order. Easy, simple but a great touch that gives confidence to the buyer that you’re buying from a professional. All in all, a great service. Many thanks. C.”

Helpful Report

Hi Colin, Thanks for taking the time to write us a detailed review. We aim to provide the level of service we'd want ourselves. Warm Regards, Martin & Cheryl.

“Excellent service from Martin and Cheryl in advising on wildflower turf. Really good communication on delivery dates and what looks to be very high quality wildflower turf which already seems to be have taken and growing (about ten days since delivery.”

Helpful Report

Hi Robin, Thanks for taking the time to write us a review. I'm sure you'll get as much pleasure from your meadow turf as we do from ours. Warm Regards, Martin & Cheryl.

“Really good advice from Martin on the phone before I bought the cameras ( 2 x Browning Spec Ops Elite HP4) and very fast delivery. Both cameras now out on loan in the village as part of a community project and giving spectacular results, both day and night.”

Helpful Report

Hi Peter, I'm sure you'll have a lot of fun, and great results, from the Browning cameras. Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Very pleased with the speed of processing and delivery of my item, Also the personal service you provide The price of the item was the same as I had seen elsewhere but free P&P and usb adapter swayed it for me.”

Helpful Report

Hi Ian, Thanks for taking the time to write us a review. I'm sure you'll have a lot of fun with your bat detector. Warm Regards, Martin & Cheryl.

“The suburb to the east of Nottingham where I live is home to various wildlife, including foxes, as with almost any suburban area nowadays. In mid September, something dug a rather large hole under the short front fence at the side of our house. I suspected badger; there were 4 hairs which looked right to my untrained eye, even though I'd never seen a badger in thirty plus years since I moved here, and never expected to. Small pieces of wholemeal bread crust spread with peanut butter put out at dark were gone by next morning, but could have been taken by squirrels or rats, so not diagnostic, though strongly indicative. (Spoiler: no rats, but a Wood Mouse took more than its share!) Time for a new toy, a trail cam, bought from wildlifeservices.co.uk after much umming and aaahing! Not the cheapest around, but an impressive aftersale service. The camera arrived next day; extremely quick delivery, which took me by surprise - I hadn't charged up my batteries! A badger appeared just after 3am on the second night of deployment. It came into view again about 12 minutes later, doing a U-turn to explore next door's garden, then again when it left, about 12 minutes after that. Magical! There have been many sightings since, 2 or 3 per week, plus at least two different foxes and too many neighbourhood cats. Anyway, down to the review, after about ten weeks of use. I decided on a Browning Recon Force Elite HP4, on the basis of an impressive spec, good reviews, availability and the fact that it will run happily on rechargeable batteries. Video quality is superb and the sensitivity of detection meant that it was triggered by a Wood Mouse and a Wren (almost the smallest British bird; I've had a close encounter with a Goldcrest which appreciated the spray from my hosepipe during a dry spell!). My only quibble is that the recorded temperature is too high, e.g. +7C on a night when the temperature was about -4C. Battery life is impressive; using Eneloop Pro, I've only had to recharge once for nearly 400 video recordings, mostly at night, since I've restricted the capture time in order to reduce unwanted recording of the blasted cats! Wildlife seems not to notice the low-glow LEDs, although a fox three days ago appeared to take fright at them, this is the only time this seems to have happened, and it's not absolutely conclusive evidence. Although I've decided on ultra resolution video, fast trigger speed and minimal delay between videos, many other options exist, from rapid fire of 8 photos at 0.3 second intervals to timelapse photos at 1 hour intervals. The camera is extremely versatile. Is it worth spending the extra £15 to get the no-glow Spec Ops? I'm tempted, as my wife now wants another camera to cover different parts of the garden. Our neighbours have been delighted to see edited highlights of the videos, cut down to meet the 22Mb limit imposed by our ISP. If they ever want advice on a camera of their own I'll have no hesitation in recommending wildlifeservices.co.uk.”

Helpful Report

Hi Gil, Thanks you for writing such a detailed review for us. We're really pleased, but not surprised, that you like your camera. The temperature is affected by the heat generated by the camera, so is sometimes not accurate. Timid animals such as foxes and deer can be spooked by the LEDs glowing. The Spec Ops model would avoid this, if you deem it a problem, but I'm not sure when they'll be available; it will hopefully be in February, but nothing is certain yet. Try the High resolution and see what you think of it. Warm Regards, Martin & Cheryl.

“Quick delivery and friendly service, definitely recommended.”

Helpful Report

Hi Steve, Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Martin was really helpful in terms of advice about the products I wanted to get as presents. When I had a problem with on of the items (a courier issue), Martin resolved it speedily and without quibbling. From my experience I would highly recommend Wildlife and Countryside Services. I'm intending to return to this site to buy again. Lovely job.”

Helpful Report

Hi Emma, Thanks for the great review. We appreciate you taking the time to write it and look forward to serving you again. Warm Regards, Martin & Cheryl.

“If I hadn't found Martin's website - and then been able to talk about options, I would have given up trying to buy to a trail camera.”

Helpful Report

Hi Cris, Thanks for taking the time to write us a review. I hope you found my thoughts useful and enjoy using your trail camera. Warm Regards, Martin. 🤠

“Martin and Cheryl are very customer focused which is great and refreshing in a time when it can be a nightmare trying to contact a company with a query. They were extremely quick at answering queries and dispatching kit which I very much appreciated. A real personal touch and would highly recommend them to anyone thinking about purchasing ecology equipment.”

Helpful Report

Hi Kate, Thanks for taking the time to write us a detailed review. Warm Regards & Happy Xmas. Martin & Cheryl.

“After doing a little research online about a subject that I had no knowledge I ended up calling Martin at Wildlife Services as their website suggests, the gentleman couldn’t have been more helpful, a pleasure to do business with, thank you.”

Helpful Report

Hi David, Thanks for taking the time to write a review for me. It's not often I get called a 'gentleman'. Stay safe. Warm Regards, Martin.

“My Browning Patriot has been used on and off for almost 7 months now. Still as pleased with the results as I was on day one. My original review was in April 2021. It has performed faultlessly day, night, and in rain (yet to try snow) and has excellent battery life. Others, not just me, have had quite a few 'wow' moments when looking at some of the images. Money very well spent. A short video from a few nights back. A vixen has been visiting my front garden to eat fallen yew berries.”

Helpful Report

“All as advertised. First camera and has given good results so far.”

Helpful Report

Hi Steve, Thanks for writing us a review. We're sure you'll have a lot of fun with it, as we do with ours. Warm Regards, Martin & Cheryl.

“Fantastic customer care, bought items were delivered in two days. The advice about camera purchase is based on experience which is rare to find these days, and much appreciated by me. Thank you once more. I hope to make another purchase in the future. Kind regards, Thomas Jones.”

Helpful Report

Hi Thomas, Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“The website was useful to really help me be assured that the item would be compatible with the phone for which it was intended. It was also clear on how to get up and running. The bat detector arrived in 24 hours, which was above expectation, and had assurances of money back guarantees and support that made me comfortable. Generally very happy with customer service and the bat detector is already delivering great results.”

Helpful Report

Hi Heather, Thanks for taking the time to write us a review. I'm sure you'll be very happy with your Echo Meter Touch 2 bat detector, as we are with ours. Warm Regards, Martin & Cheryl.

“I decided to get myself a bat detector and while trying to find information about entry-level detectors I came across Wildlife & Countryside Services. They had all the information I needed and also the best deal. Ordered the Magenta Bat5 and had an email saying there would be about a week delay( everyone else was giving 2-3 weeks delay) and true to their word it arrived when they said it would. Although I didn't need to contact W&CS I'm very happy with the way things went. Now, lets have a closer look at those trail cameras.”

Helpful Report

Hi Neil, Thanks for taking the time to write us a review. I'm sure you'll be very happy with your Magenta bat detector. Let us know if you have any questions about trail cameras. Warm Regards, Martin & Cheryl.

“Ordered a bat detector from wildlife and countryside services. It took a little longer for delivery than expected but I believe that there were supply chain problems so I'm not complaining. It arrived well packed and when batteries were inserted worked perfectly. Very pleased.”

Helpful Report

Hi Peter, Thank you for taking the time to write us a review. There are ongoing supply issues with several products, but we try to get them out asap. I'm sure you'll have a lot of fun with your Magenta bat detector. Warm Regards, Martin & Cheryl.

“A pleasure doing business with W & CS. As a new comer to buying a trail cam, I contacted Martin for advice. (There is so much conflicting information on line and too many "eBay specials" available.) The advice I received was informative and helpful in helping me decide. I purchased the recommended cam from martin and it is excellent. I can now watch our resident fox decimating the local pigeon population in my garden at leisure..(sorry if you like pigeons..) Thoroughly recommended company. Many thanks.”

Helpful Report

Hi Stephen, We're pleased, but not surprised, you like your camera, as it's one of the ones I use myself. May you have as much fun with yours as I do with mine. Thanks for taking the time to write your review. Warm Regards, Martin & Cheryl.

“Hello Martin, Thanks for the bat detector and digital recorder. I know that you take pride in your customer service, but Cheryl really did excel, with helpful communication and very speedy, personalized delivery. None of your competitors had the Duet in stock, and with no promise of when it would be, so I was surprised that you could get one, and quickly too. You prices are a tad above some others on the internet, but in this case it was really worth it.”

Helpful Report

Hi Julian, Thanks for taking the time to write a detailed review for us. I do take pride in our customer service and its quality is, in large part, due to Cheryl's diligent and conscientious work. You can rest assured I'll be keeping her for as long as she'll allow me to! Our 'competitors' rely on 'having stock in', which we largely don't have to worry about for many things, including Batbox bat detectors. We have a unique relationship with many manufacturers and suppliers and are therefore able to get items quickly but without having to wait until it's 'time to order another batch'. This, and the excellent relationships we form with our customers, means that many don't bother looking elsewhere and come straight to us for whatever they need on a wildlife theme. You do usually get what you pay for and we're certainly worth it! Warm Regards, Martin (& Cheryl).

Wildlife & Countryside Services is rated 4.9 based on 276 reviews