Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 276 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent and very prompt service.”

Helpful Report

Hi Simon, Thanks for taking the time to write us a review. Warm Regards, Martin.

“If you have tried the rest now try the best”

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Hi Harold, many thanks for the review. Warm Regards, Martin.

“I was interested in the echo meter bat detectors and phoned Martin to discuss. Martin gave me impartial advice and I purchased the Pro version as I wanted to make sure I had the best product for my needs. The detector was sent and received very soon after ordering and I am delighted with it. Martin obviously has a passion for what he does and this is reflected in the excellent service provided by Wildlife and Countryside Services.”

Helpful Report

Hi Steve, thanks very much for your review and for taking the time to write it. Let me know if I can help you with anything else. Warm Regards, Martin.

“I needed a second bat detector in a hurry for a survey scheduled in 3 days time. I phoned Martin in the evening and it was on its way the next day. Fantastic service, definitely number 1 on my list for equipment.”

Helpful Report

Hi Malcolm, always happy to help. Thanks for taking the time to write a review for us. I look forward to looking after you for many years to come. Warm Regards, Martin.

“Very quick response, had the item in my hands within two days - brilliant!”

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Hi Glen, thanks for taking the time to write us a review and I hope you're having lots of fun with your Echo Meter Touch 2. Warm Regards, Martin.

“I wanted to buy a bat box but didn't know where to start looking as there are so many available. Martin gave me prompt, good suggestions on which bat boxes would probably be best for my garden and kept me up to date with delivery details. The box arrived quickly and safely and is now on the wall awaiting some inhabitants. I also enjoy the emails that Martin sends out, all about wildlife.”

Helpful Report

Hi Sue, thanks for taking the time to write us such a nice review. We try our best to offer a great service and fantastic products. Warm Regards, Martin.

“Bought a Little Acorn 5210A trail camera and have had it for a couple of months now. The service as fast and efficient, and the keeping in touch is brilliant. Great Idea. Still getting to grips with the camera and it sighting could be better but will get there. The website was easy to use full of useful information to help you decide what you want. Would certainly use it again”

Helpful Report

Hi Grayeam, Thanks for taking the time to write us a review. Warm Regards, Martin.

“Easy ordering of Echo Touch 2, notified of supply status and extremely fast delivery once item in stock. Well done Martin.”

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We always try to offer the level of service we'd want ourselves. Thank you for taking the time to write a review for us. Martin.

“Great service from Martin. He sorted out two badger gates for me; they arrived quickly and are just what I need.”

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Hi Rachael, I'm pleased you're happy with your badger gates. Let me know if I can help you with anything else. Warm Regards, Martin.

“Hi Martin,after initially sending the wrong swift camera box,you replaced it the very next day.great service and now I just have the small matter of putting it up before the swifts arrive next week,thanks,Laurie.p.s-let's see some pics of Mabel”

Helpful Report

Hi Laurie, sorry about the mix-up. Our supplier's packer got confused. I'll share photos of Mabel in my emails soon. Warm Regards, Martin.

“I ordered some seeds from you in a rush to take to my garden in France and you sent them overnight even before Cheryl had a chance to decorate the packet! But the seeds were great:)”

Helpful Report

Hi Carol, we always try to be efficient, but do you feel deprived of a decorated packet? I think these were only issued as part of the Wildlife Gardening Group, while it was active. Warm Regards, Martin.

“Great little business run by a great guy. 100%”

Helpful Report

Thanks for the great review, Mal. I hope we can continue to provide a great service to you and all our other clients. Warm Regards, Martin.

“Well so far the service I have received from Martin has been first class. I received my camera the Ltl 5610 yesterday (22/3/2017) and can't wait to see how it performs. I will write another review once I have got the hang of the camera. Thanks Martin for you help in assisting me to chose the right camera for me. Regards, Mick Freakley.”

Helpful Report

Hi Mick, Thank you for taking the time to write a review for us. I'm sure you'll have a lot of fun with the camera. Please let me know if I can help you further. Warm Regards, Martin.

“These people (Martin and Cheryl of Wildlife & countryside Services) are immersed in Wildlife, the don't just 'sell product' which they know inside out, they live with wildlife 24/7 and are fountains of knowledge on wildlife in general”

Helpful Report

Hi Brian, Thanks for taking the time to write a review for us. We certainly do live with wildlife 24/7. Please let me know if I can help you with anything else. Warm Regards, Martin.

“schwegler product arrived damaged but it was replaced so all was fine .”

Helpful Report

Hi Norman, unfortunately sometimes Schwegler products break in transit, but we always aim to replace them as quickly as possible. Thank you for taking the time to write a review. Warm Regards, Martin.

“great service”

Helpful Report

Hi Michael, we always aim to give great service. Thank you for your review. Martin.

“Excellent service that continues well after your purchase arrives - any questions or quibbles, they're there for you with their expert and unbiased advice. They are clearly a hard working team that has their client's needs at the forefront of everything they do. Competitively priced, quick delivery - highly recommended”

Helpful Report

Hi Esther, Thank you for your glowing review; it's much appreciated. We try to do much better than any of our 'competitors' and, to be honest, from what we've heard that's not difficult. Warm Regards, Martin & Cheryl

“My bat detector microphone failed during a dawn survey and knew that I had a group of dusk surveys starting in two days time. I was not in a good place as I did not have a spare, but my equipment was less than a year old. After my survey I contacted Martin by email and he called me back on the same day, a few hours later, after a quick nap. He told me he did not have a part in stock, but had already contacted the supplier on my behalf. The next day I received a replacement part, free of charge and express delivered from Switzerland. I thought it was amazing, and could not believe it was resolved so quickly. Due to Martin's exceptional service I was good to go with the surveys, and I really would like to thank Martin and Wildlife Countryside Services for making the dusk surveys happen.”

Helpful Report

Hi David, I'm pleased I could help you out so quickly as I always strive to give the high level of service that I would want myself. It's when my clients have a problem that I really have an opportunity to show that our customer service is so much better than other suppliers. Thank you for taking the time to write such a detailed review for us. Warm Regards, Martin.

“I like trips where you stay in one place and explore a small area, so this suited me nicely. There was plenty of variety of wildlife, big and small, in the meadows, to keep me happy for the week. Food was good, and plenty of it, and the accommodation reasonably comfortable.”

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Thanks for the review, Annie. I hope you can join me on another of my trips to Poland. I'm looking forward to seeing the beavers again! Warm Regards, Martin.

“Excellent service and delivery within a few days. Also, questions answered on the same day - thank you very much!”

Helpful Report

Thanks for the review, Mary. We're always here to help when you need us. Warm Regards, Martin & Cheryl

Wildlife & Countryside Services is rated 4.9 based on 276 reviews