The Wild Beer Co Reviews

Name: The Wild Beer Co
Address: Curious Brewery Ltd Unit 1, Victoria Rd,, Ashford, Kent
Rating: 4.70

4.7 Rating 423 Reviews

94 %

of reviewers recommend The Wild Beer Co

4.7

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I regularly place orders from Wild Beer and they regularly make mistakes. My most recent order simply wasn’t dispatched. I emailed to ask why and within an hour the automated system sent me an email to say my order was being processed (the email I should have had a week before when they put it on the system.) Then, I received an email from them blaming Parcel Force and saying they would take it up with them. I believe this was a lie. I also included a note to ask for a change in my order (substitute one beer for a cheaper one.) It was completely ignored. The very first time this happened they apologised for the error and I was told they would put in a few extra cans. I was really pleased they were addressing it. They then did not send any extra cans. It seems that the problem has always been that they don’t actually process your order until you chase it up, and it seems they have no interest in addressing it. It saddens me, as I have been a fan of theirs for around ten years, but I’m actually fed up of my orders not arriving and having to buy other beers to make up the gap while I contact them and get them to actually post it a week later. (There are a few other issues I’ve had with quality but I have always put those down to how difficult the brewing and canning is and wouldn’t ever blame them for such things - they have also immediately replaced unsatisfactory cans when requested.)”

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Posted 6 months ago

“All good. Website easy to navigate, order desptched promptly and arrived in perfect condition! Thanks :)”

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Posted 6 months ago

“Easy ordering, tasty beer, what else can I say.”

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Posted 6 months ago

“Hello Wild, Brewing beer is a serious passion and not easy to keep going. We all know that and I’m very happy you are still here. I’m an assistant brewer at a small brewery in Essex and know this from personal experience. Your beers show that passion, variety and determination and in my opinion are superb. Not tried them all yet, bit of a hoarder in the cupboard under the stairs! Thanks and keep up the hard work. Andy at the Billericay brewery 🍻”

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Posted 6 months ago

“amazing gift for my partner!”

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Posted 8 months ago

“Maintaining innovation, uniqueness and character is key to the appeal of wild beer. Recent offerings are good but have been better in the past. Less new beers and more classics have been noticeable. Please keep going!”

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Posted 9 months ago

“Love these beers, full of flavour and a great variety of tastes.. delivery alway quick and website easy to use.”

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Posted 9 months ago

“Excellent beer and excellent service”

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Posted 9 months ago

“Delicious beer 👍 Excellent delivery”

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Posted 10 months ago

“Real value on short dated beer offers! Superb Millionaire stout and excellent Under The Sun hazy pale ale..keep your eye on this brewery for proper beers!”

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Posted 10 months ago

“Always been a fan of Wild Beer! In particular their IPA’s and Pales are excellent!”

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Posted 10 months ago

“Prompt delivery, and great beer as usual. Particularly love the mixed sour...”

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Posted 10 months ago

“Not tried any of the beers yet. Queries about the order re. using rewards and the free postage dealt with very quickly by Amy when I contacted her.”

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Posted 10 months ago

“Great brewery who offer a good selection of beers to order.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Amazing beer and great service. Wild beer co is definitely my favourite brewery!”

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Posted 11 months ago

“Lovely company, great to deal with. Fantastic beer!”

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Posted 11 months ago

“The folks at WildBeer not only make some of the best beer in the world but if you want to order some for home or friends it couldn’t be easier. Love the team, love the service.”

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Posted 11 months ago

“I am still enjoying my beer, slightly over ordered!”

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Posted 11 months ago

“This is my favourite beer, so could not resist the recent offer of free delivery. Arrived quickly and tasted as good as ever!”

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Posted 11 months ago

The Wild Beer Co is rated 4.7 based on 423 reviews