“Product was well packaged and is as expected but courier delivery was rubbish.So annoying to watch APC 2hr time slot tracking get closer only to see it return item to depot. Made worse by no answer to phone calls/email to APC to clarify what was going to happen. Cust service at Wigley did answer my email query to them & eventually got a conf of delivery from APC. Product not considered urgent and I know the courier APC is very busy but lack of communication is disappointing and I would be reluctant to re-order at this time, for this reason.”
“Just after starting the first use of the Hozelock Plus telescopic lance today, the plastic "bit" that controls the length of the lance broke, so now it cannot be used. However Wigley offered to replace it foc and the second version seems OK”
“Had in stock what I wanted where another DIY store could not find item, and it was cheaper At Wiley!!
Excellent distancing arrangements
Superb service
Can’t fault them”
“All I needed was a hose connector. All the big places had sold out or were quoting weeks for delivery. Wigley got it to me in days. Excellent service.”
“I ordered the Hozelock medium handle car brush and it works a treat and was by far the best price around on the internet. Delivery arrived as advertised and will definitely use again for any other car or garden stuff I need.”
“Speedy response to my online order, well done the despatch department and well done the courier.
Alas, the goods were faulty. I emailed to ask for replacement or repair - and got a response within an hour. No questions asked, replacement on its way. And it came, next day delivery.
I am very impressed - and I'll be ordering from Wigley DIY again.”
“Staff always so friendly, welcoming and helpful.
Always try to go thst bit ectra to help resolve problems with idead and information.
Grest selection of items for home and garden and keenly priced too!”
“Can’t fault them. Bought a Hozelock sprinkler 25% cheaper than any other supplier and when I collected it there was no queue. Pleasant easy purchase with excellent customer service.”
“As a local, I have ordered and collected a couple of orders recently and am extremely grateful to the staff at Wigleys. Special thanks to Marcus and Kevin. Wigleys is doing a fantastic job in the local community. Definitely 5 stars. Keep up the good work and stay safe”
