“Thank you for updating me on the packaging chips. They do indeed appear to be compostable. I will now retrieve every single one from my general waste bin! It's a good idea, but the recipient needs to know about it if it's going to make a difference.”
Thanks for your feedback. Just to let you know that the white/blue round foam chips we usually use are starch based, compostable and biodegradable. If you wet them you can tell.
If the chips we used were different to this it was because we were recycling some packing materials that we have received from a supplier!
“Delivery of goods was very quick (next day), but there was no option other than to collect, which at the distance I live was not possible. Admittedly the Wigley DIY website did show that next day was the only available carrier delivery method, but I do wonder whether an option of standard delivery (3 - 5 days) might just bring a wider audience?”
“product great--delivery less so--delivery man 1st day said he 'couldn't find us' (usually means ' can't be bothered' as we were in all day and no phone call.)
Second day he arrived in village and said he 'couldn't get up lane'--vehicles MUCH larger than his Transit size van regularly come up here--SO had to go and collect from village--would probably put me off reordering because of hassle”
“Good service but you should re-consider the LGBT rainbow flag on the mouse trap on your homepage. This could be interpreted as a slightly homophobic message! That flag draws your eye very easily.”
“I was happy with my purchase but would like to know why an alternative delivery option is not made available. The item I ordered, was in my opinion, overpriced and it would have been ideal to have a cheaper delivery price to minimise the overall outlay. I also tried to find if it was possible to order two of the items in question without incurring an additional postage charge, but I found no way to do it.
Kind regards
A.Shelley”
“I bought chestnut malemine lacquer which is very good and was sent out to me on time, cannot fault how quickly it arrived, my only gripe is the courier service they use, I work full time Monday to Friday but they don’t deliver after 4pm or on Saturdays, this made things very awkward for me, luckily a neighbor was able to help, but will rethink where I buy it from in future.”
